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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Eunice R.
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Quick, easy and convenient
June 11, 2019

Quick, easy and convenient. Excellent prices and choices. Delivered on time.

Date of experience: June 11, 2019
Deanna W.
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Very pleased with flowers however they were placed in Chapel but Memorial was outside and flowers were not at gravesite for ceremony but I found them in the Chapel could have been that someone in office placed them in wrong spot though.

Date of experience: June 11, 2019
john m.
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Always delivered on time and in excellent condition.

Date of experience: June 11, 2019
Stefanie U.
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It was very easy and a very nice selection to choose from.

Date of experience: June 10, 2019
Christine T.
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My follow up, by phone, with customer service, on the day of delivery, was expedite. My Mother was happy with her birthday flowers and I was happy with the customer support I received. Thank you for a job well done!

Date of experience: June 10, 2019
Joseph S.
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It was fine other than hitting us with the high service charge and taxes,I live in a state with no sales tax so shouldn't be charged since it charged to my card in my state

Date of experience: June 10, 2019
Kathryn H.
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$19.99 What a deal!
June 11, 2019

$19.99 What a deal! $14.99 handling?! That's the catch.

Date of experience: June 10, 2019
Pamela C.
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Simple once I knew how...
June 11, 2019

Simple once I knew how...

Date of experience: June 10, 2019
STEPHANIE D.
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Unfortunately, I didn't get what I ordered
June 11, 2019

Unfortunately, I didn't get what I ordered. The bouquet did not include any sunflowers, it also did not come with the birthday balloon that was included with my order. So I'm a bit disappointed.

Date of experience: June 10, 2019
Kyle R.
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I paid extra for guaranteed delivery within the hours of 9am to 5pm. The goal was to surprise my girlfriend with flowers at her workplace.

Unfortunately, my girlfriend did not receive her flowers until well after 6pm when the driver had to call her multiple times while we were out celebrating her birthday to get our residential address to deliver. I was left highly irritated at the drop in quality compared to flowers I had purchased from this same site for Valentine's Day. Throw in the lackluster and hours-late delivery, that I was charged extra for, and my experience was far less pleasant this time around.

Date of experience: June 10, 2019
Carolina F.
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Very straightforward and easy
June 11, 2019

Very straightforward and easy

Date of experience: June 10, 2019
Applis M.
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So far so good.I will let you know once my Aunt gets them.I ordered from another flower service last time and they died in less than 3 days!no roses...not one.Peruvian lilies,gerbers,carnations...filler flowers...no roses...oe would have been nice

Date of experience: June 10, 2019
Peter C.
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My first encounter with you was not at all all good. I ordered, and paid for, a deliverance on a Sunday. But you didn't made it. First after that I said that it was not ok to charge for it, you deducted the price. Now I've been offered all kinds of reductions, but as I've been bombarded with so many e-mails, I can't find the proper e-mails with the codes...so I just pay the full price. Not good, right?

Date of experience: June 10, 2019
Pamela I.
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Mother in law was very happy with her flowers!
Was able to order on Sunday and receive the same day!

Date of experience: June 10, 2019
Robert m.
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Amazing service
June 11, 2019

Amazing service

Date of experience: June 10, 2019
Carmel D.
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My granddaughter loved her flowers and the teddy bear.

Date of experience: June 10, 2019
leila h.
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Quick and easy
June 11, 2019

Quick and easy

Date of experience: June 10, 2019
Verna D.
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The information I received did not indicate the recipient received the order or that the ordered was delivered as requested. I wasn't sure it was completed until the recipient called and thanked me. Delivery confirmation would be helpful.

Date of experience: June 10, 2019
Joe a.
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My wife thought they were beautiful
June 11, 2019

My wife thought they were beautiful

Date of experience: June 10, 2019
Cathy F.
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Wide variety of gifts to choose from, as well as price range. Easy to order and check out.

Date of experience: June 10, 2019