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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Merri X.
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I had put Mrs. John Mcfate, Mrs was not on the card. Her husband has passed away. Uncomfortable

Date of experience: June 26, 2019
Paul F.
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Easy
June 26, 2019

Easy

Date of experience: June 26, 2019
Lisa C.
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Efficient and great selection of products
June 26, 2019

Efficient and great selection of products

Date of experience: June 26, 2019
Char G.
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Thanks found the price I was looking for and were delivered same day... which I didn't expect. Thanks

Date of experience: June 26, 2019
Cathe F.
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It was really easy navigating the site!
June 26, 2019

It was really easy navigating the site! Everything, just a plus! Thank you, fromyouflowers.com!

Date of experience: June 26, 2019
TT
1 review
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Disappointed
June 26, 2019

I live overseas and ordered balloons for my granddaughter to be delivered ON her birthday. It was delivered EIGHT days before the requested delivery day and therefore the surprise was spoiled! The WORSE part was that when I called to complain and requested a full refund, they told me that if I wanted a refund they would go back to the house and TAKE BACK the balloons! This in my opinions was a threat as obviously I would not want that. This is a FOUR YEAR OLD LITTLE GIRL! Then they said they would deliver more balloons ON the specified day. Then they said that the baloons were probably delivered early because the 4th is a holiday. They simply could not get it right! THEY made an error and they wanted to penalize my 4 year old granddaughter by going there to take back the baloons. I ended up getting a 50% refund! Very disappointed.

Date of experience: June 26, 2019
kelli p.
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You are now my go to for floral arrangements
June 26, 2019

You are now my go to for floral arrangements

Date of experience: June 26, 2019
Willie C.
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Great product!
June 26, 2019

Great product! Great Service! On time, everytime!

Date of experience: June 26, 2019
Nan G.
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The flowers were delivered promptly
June 26, 2019

The flowers were delivered promptly - same day - and were of wonderful quality. Overall, very happy with the experience.

Date of experience: June 26, 2019
Joyce B.
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Flowers have always been beautiful!
June 26, 2019

Flowers have always been beautiful!

Date of experience: June 26, 2019
Vinnie P.
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I love the discounts!
June 26, 2019

I love the discounts! Thank you

Date of experience: June 26, 2019
Jodi V.
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The website was user-friendly
June 26, 2019

The website was user-friendly. I like the discount. I sent the flowers to my mother-in-law so I was not able to actually see the ending product

Date of experience: June 26, 2019
michael h.
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Order seemed small compared to other services i have used in past

Date of experience: June 26, 2019
Ann C.
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...
June 26, 2019

Date of experience: June 26, 2019
Gretchen B.
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Easy to order
June 26, 2019

Easy to order. Great discounts

Date of experience: June 26, 2019
janice n.
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She loved her cake of flowers
June 26, 2019

She loved her cake of flowers

Date of experience: June 26, 2019
J W.
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Not happy with service and handling fee and that it showed up late in the ordering process

That being said, really appreciated the speedy delivery and the flowers were absolutely beautiful! Much nicer than even expected!

Date of experience: June 26, 2019
Eros W.
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Didn't know what was premium but it looked good

Date of experience: June 26, 2019
Renee R.
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Recipient loved them
June 26, 2019

Recipient loved them. Commented that they were very beautiful.

Date of experience: June 25, 2019
Thomas r.
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It looked great but not as firm as online
June 26, 2019

It looked great but not as firm as online. She loved them thanks.

Date of experience: June 25, 2019