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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Barbara X.
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I ordered on July 3 for delivery on July 9th
July 11, 2019

I ordered on July 3 for delivery on July 9th. This was my Aunt's 88th birthday. I told her to expect a surprise. There was none. Her flowers arrived on the 10th. I am very displeased that you disappointed her for her birthday celebration! It was important to us that it be perfect. I cannot give you any business or recommend you for that reason.

Date of experience: July 11, 2019
Steven S.
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Not all of your fees are upfront
July 11, 2019

Not all of your fees are upfront. It would be helpful to see all fees throughout the entirety of the purchasing process and not see the fees tacked on during check out.

Date of experience: July 11, 2019
Andi S.
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I think that $14.95 for a handling and processing fee is a little much. The delivery time was great. My daughter was very happy.

Date of experience: July 11, 2019
LANCE K.
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My future use of your site and services all depends on what the final product looks like and how long it lasts.

Date of experience: July 11, 2019
Della R.
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My wife loved the arrangement and I'm super excited they were delivered within an hour of ordering.

Date of experience: July 11, 2019
Sheila N.
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Delivered on date as promised, with not much advance notice. User-friendly website.

Date of experience: July 11, 2019
Carol B.
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Will let you know once I see a picture of the flowers... my aunt was delighted

Date of experience: July 11, 2019
CAROL H.
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Great gift!
July 11, 2019

Great gift!

Date of experience: July 11, 2019
Teresa B.
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Hopefully the flowers are as beautiful as they look online. The process was very, very easy and reasonably priced. These flowers will brighten the day of my friend who is in the hospital.

Date of experience: July 11, 2019
Octavia D.
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This was very reasonable with prices but I wanted to purchase a sister ribbon for the pant and nothing was available

Date of experience: July 11, 2019
Jt N.
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Handling fee almost as much as the flowers
July 11, 2019

Handling fee almost as much as the flowers - disgusting. Worse, I sent 12 roses to a friend who was mourning the loss of their dad. 2 of them were brown and withered i.e. Dead. I'd have understood if this was an enormous bouquet - who can be expected to notice? But this was 12, supposedly hand selected, flowers. Just shows an utter disregard and lack of interest

Date of experience: July 11, 2019
mc M.
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Thank You, The flowers were lovely, my mother loved them.

Date of experience: July 11, 2019
Kim H.
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Thank you for the quick delivery to my niece, who was admitted to Mayo. I was sent pictures of her receiving it and I'm sure they brightened up her day!

Date of experience: July 11, 2019
audrey Y.
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Just easy and fast service
July 11, 2019

Just easy and fast service

Date of experience: July 11, 2019
Anthony W.
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Very proofessional and understanding
July 11, 2019

Very proofessional and understanding. Flowers were lovely!

Date of experience: July 11, 2019
Alex U.
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Great Response Time for Same Day Delivery with no Hassles! Thank You!

Date of experience: July 10, 2019
Edie T.
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Extra delivery charge was high for same day, I was in a hurry so clicked ok, but comparatively I'd typically go another route for the principle of paying for something I didn't really need.

Date of experience: July 10, 2019
Chris P.
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Good could be cheaper
July 11, 2019

Good could be cheaper

Date of experience: July 10, 2019
Gloria B.
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Great selection
July 11, 2019

Great selection. Easy checkout. Liked that I could do a final review and edit before confirming purchase.
I wish I could pick a time of day for delivery though. Package got delivered at 5pm and I had requested morning.
Also, delivery was made to the wrong house...the person who I sent the items to, ended up walking across the street and picking it up off of their neighbor's porch.

Date of experience: July 10, 2019
Teresa J.
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Very satisfied
July 11, 2019

Very satisfied. Thank You!

Date of experience: July 10, 2019