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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Candy H.
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Our former Mastercard was compromised and we have a new one since our last order. I entered all the new information but the order was unable to be processed the first time. It was rather annoying to have to enter all the new info twice!

Date of experience: July 22, 2019
Kimberly F.
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Good selection and easy to use site
July 22, 2019

Good selection and easy to use site

Date of experience: July 22, 2019
Michelle K.
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Wasn't a fan of the shipping and handler fee of $14. I wish that was included in the upfront cost when selecting he flowers. I wish there was the option of no vase to reduce cost. Wish I had option to customize flowers

Date of experience: July 21, 2019
Tanya C.
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The delivery was delayed so the added to the order and sent a kind apology for delay with order.

Date of experience: July 21, 2019
Janice L.
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Flowers pretty, greenery wilted in places and the mylar balloon was not inflated well as well as the 2 extra purchased latex ballons were flat within couple hours of delivery. Leaking $11 worth of balloons & not fresh flowers, well greenery for the price I paid with a discount makes me just want to go buy and pick my arrangement next time. If not my daughter in law who received them id of never known the poor quality of my order. Very disappointed.

Date of experience: July 21, 2019
Patricia M.
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Easy, fast, even peaceful!
July 22, 2019

Easy, fast, even peaceful!

Date of experience: July 21, 2019
Catherine L.
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The spray looked beautiful at the burial site as manifested by a photo taken by a close relative.

Date of experience: July 21, 2019
Kate U.
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Since I sent the flowers from out of town, I really have no way to know if they were delivered on time or what they looked like. I just wanted confirmation of the delivery.

Date of experience: July 21, 2019
Sean K.
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Very good service, that is why we keep coming back

Date of experience: July 21, 2019
George D.
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I wanted to send flowers to "The Family of...
July 21, 2019

I wanted to send flowers to "The Family of..." and couldn't. More flexibility for specific wording would be nice.

Date of experience: July 21, 2019
K G.
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It was a great experience and my husband was very happily surprised when the basket arrived.

Date of experience: July 21, 2019
helen O.
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Supurb shopping experience thank you
July 21, 2019

Supurb shopping experience thank you

Date of experience: July 21, 2019
Tammy T.
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...
July 21, 2019

Date of experience: July 21, 2019
Chloie C.
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Was definitely not what i ordered & not worth what I paid.

Date of experience: July 21, 2019
SB J.
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I was a bit upset that I ordered flowers to be delivered on Friday, but they didn't arrive until Saturday. I got an email with a refund of $3 and change. I guess this was the difference between same day delivery and next day. Other times when I have tried to order same day delivery on other websites, it wouldn't allow the order to go through if it was past the time of day where same day delivery was no longer available.

Date of experience: July 21, 2019
Carole S.
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Was happy to spend the extra $ on the flowers and not the delivery. Hopefully the flowers will be as pictured!
However, it wasNOT as pictured, and the roses arrived fully opened and bloomed. They will not last more than a couple of days. Not happy about that!

Date of experience: July 21, 2019
Carrie C.
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Too expensive for a poor product quality I didn't even got what I paid for. Besides I paid for stuff that wasn't delivered either a balloon. Those are small details but if I pay for something I trust the business I will get what I buy and not whatever thing they want to give me. Dissapointed

Date of experience: July 21, 2019
Rodger O.
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N/a
July 21, 2019

N/a

Date of experience: July 21, 2019
D R.
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I had a great experience from ordering on line to the individual receiving the item which they loved.

Date of experience: July 21, 2019
KATHRYN A.
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VERY QUICK AND EASY
July 21, 2019

VERY QUICK AND EASY

Date of experience: July 21, 2019