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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Donald C.
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Pretty easy to use
July 26, 2019

Pretty easy to use. The handling fee is excessive but other than that.

Date of experience: July 25, 2019
Billy H.
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Quick and easy
July 26, 2019

Quick and easy.

Date of experience: July 25, 2019
BonnieDavey Q.
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The colours in the bouquet were not as bright as pictured. Overall just average.

Date of experience: July 25, 2019
California
1 review
0 helpful votes
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Was told delivery would be by local florist by the web site. Delivery was actually by Ups. Az temp was 100 degrees. Flowers arrived wilted. I would not have used that floral company if i was told about their delivery policy. They sent me a $10. Gift certificate. Have no plans to ever use them again.

Date of experience: July 25, 2019
Jean C.
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I've used your service before
July 26, 2019

I've used your service before. This time I found the ordering process much easier and the delivery was right on time. The improvements were a true pleasure.

Date of experience: July 25, 2019
Jeannie Q.
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I ordered my flowers and they were delivered on as scheduled

Date of experience: July 25, 2019
Paula K.
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Your sight would not let me enter a discount code, and I could not make changes without going all the way back to the beginning and choosing the item all over again.

Date of experience: July 25, 2019
Deanna m.
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The ordering online made it easy to do.The price of the flowers are a good price but the processing fee is what jacks the overall cost up.

Date of experience: July 25, 2019
Ivana O.
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The plant was delivered as promised
July 26, 2019

The plant was delivered as promised. Purchased a plant for a funeral, the recipient was pleased. Easy transaction, very happy customer.

Date of experience: July 25, 2019
Leanne O.
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So easy!
July 25, 2019

So easy! Thanks so much! The flowers were gorgeous!

Date of experience: July 25, 2019
Shannon Z.
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It was easy and great
July 25, 2019

It was easy and great. And will definitely order from you guys again.

Date of experience: July 25, 2019
Thomas H.
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Living in Austria I once wanted to surprise an american friend with birthday flowers. It was such a great excperience that I stayed loyal customer since almost 3 years now. I often sent her flowers since that time and never got disappointed. Simply awesome!

Date of experience: July 25, 2019
Melissa F.
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Excellent and easy shopping experience
July 25, 2019

Excellent and easy shopping experience. Great prices!

Date of experience: July 25, 2019
darlene K.
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Was no problems. Expensive for what it is but very convenient, so with that in mind worth the price!

Date of experience: July 25, 2019
Valerie T.
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I purchased the everyone favorite snack basket with two I love you balloons along with three assorted balloons. But what my 15yr old grandson received was a snack basket full of peanut butter crackers kiddie juices and potato chips he had no candy and one balloon that says I love you on it with a pink teddy bear. I was so upset that I called back and spoke with Latonya and she asked if I read the fine print that the contents may vary? I because more upset because I felt she was saying to me that what you ordered is not important we gave you what we had and I paid 93.47 for some crackers in small basket I ordered premium so the entire order was truly wrong she kept apologizing and offered me a 30% discount I said no that was not going to change the fact that I received a basket that was obviously made for someone else and they didn't pick it up so they decided to give it to someone else. This made me more angry so Latonya called me back and offered 50% off and said I would receive it in 1 to 2 business days. I had to go out and buy the products and create the basket that I wanted him to have. I will never use your service again. I will let all of my associates know about the service I received from your company.

Date of experience: July 25, 2019
Jan S.
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I had it shipped to someone in another state so I did not see the order myself the recipient called to say tha t it arrived

Date of experience: July 25, 2019
Christine E.
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Wonderful and speedy service
July 25, 2019

Wonderful and speedy service. The recipient was so happy with her flowers, she could not stop talking about how beautiful the arrangement was.

Date of experience: July 25, 2019
Isaiah A.
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Shopping Experience was very quick and easy
July 25, 2019

Shopping Experience was very quick and easy. Thanks

Date of experience: July 25, 2019
Megan K.
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I have used your service to brighten several people's days. The friendly staff that delivers the flowers is an added bonus, especially in this heat.

Date of experience: July 25, 2019
Ron D.
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Exactly as pictured on the web page and flowers were not quite opened when received and were fresh and in full bloom the following day

Date of experience: July 25, 2019