On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
All the added fees are quite excessive. Added about $20 to my simple order. Include the handling fee in the price so you know what you are really paying before you check out. Product and service was great, but you definitely pay for it.
Very easy to navigate. I did not realize that the flower arrangement would be sent in a box. The recipient had to take the flowers out of the box and try to make the arrangement her self. They were left out by her garage door, not the front door. I sent them for 80th birthday. She had no idea that I had sent them. After I received conformation they had been delivered, I called her and she pretty much went on a scavenger hunt to find them (80th birthday). Then she had to put the arrangement together. I also sent a balloon and chocolate candy that were in the box. Needless to say not the presentation or surprise I wanted to give her. UPS delivered this and had a phone number for her and she was home! I will make sure I find out the delivery method if I ever order from here again.
The advertising picture make everything seem so much bigger but it is actually a lot smaller also I thought the picture I chose for the special vase would be some how be painted into the vase but it was only a picture that was cut out and my wife had to tape it around the vase(smh). The candy was a small box and also was melted together when she recieved it.
They delivered our flowers to the wrong address. My wife had a voice mail from the delivery person saying they were placed on our front porch. My wife called back and told her there were no flowers on our porch. That's when she said the address she took them too... which was not our address. The driver told her she was no longer in the area and would not return.
Will not use your service again.
The online version is seamless. I had accidentally written the delivery name incorrectly and asked for it to be corrected. And the help service was courteous and expeditious. Thank you! I plan to continue using this service. Great company!
The flower looked nothing like what I ordered...I ordered a flower with a lot of purple because my deceased best friend's favorite color was purple...I ended up with a fuschia flower with a splash of purple.
I was very disappointed even with the beautiful replacement flower...because even it was not what I wanted not even clise
It was the perfect gift. My husband loved it! Will definitely order again.
Everything went as hoped for...we were able to surprise our daughter for her 40th birthday at the hotel she was staying in! Thanks for the great service!
It was very frustrating to don't know at what time was the delivery going to be, and the flowers didn't look like the picture you guys have on your website.
Loved how easy it was to find what I wanted and I was able to pick what day I wanted it delivered.
The 14.99 service charge showing up at the end was unexpected & outrageous. Probably will keep me from coming to order again.
Little pricey delivery charge. Also, the arrangement that arrived looked nothing like what I ordered. My friend sent me a picture and it was mostly day lilies which is NOT what was in the photo that I ordered from-her favorite is sunflowers and I really liked the fact that this arrangement had a majority when ordered originally. You definitely need to hire a new arranger too, this was the worse arrangement I have seen! VERY disappointed and I WILL NEVER order from you again, I will also make sure my friends and facebook people will know as well, expect your sales to dip, I have a lot of acquaintances!
I was pleased with my second experience ordering flowers and the delivery.
Flowers are pretty
Everything went smoothly from beginning to end
B
Eautiful arrangements. The designs stand out from the pack. They are a little pricey
Previous order was changed without approval.
Your selection was excellent, and all choices were what I was looking for.
Thank you.
Great
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members