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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Hector B.
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Very great same day delivery, great customer service response times. Flowers where very beautiful and lively.

Date of experience: August 11, 2019
Joe Q.
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Great selection of bouquets!
August 11, 2019

Great selection of bouquets! Simple, straight-forward shopping experience. Thanks!

Date of experience: August 11, 2019
Toya L.
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My mother loved the flowers!
August 11, 2019

My mother loved the flowers! Thank you

Date of experience: August 11, 2019
Ruth R.
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The site was very easy to order from and my daughter recieved on time.

Date of experience: August 11, 2019
Patricia X.
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So far, happy
August 11, 2019

So far, happy
We'll see how I feel after flowers are received.
Flowers were received by the recipient quite a bit later than the email from you indicated delivery. I received a delivery notice yesterday morning, but my giftee didn't receive them until the evening. Not sure where they were all day...

Date of experience: August 10, 2019
shakara r.
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Great service & timely delivery!
August 11, 2019

Great service & timely delivery!

Date of experience: August 10, 2019
Olive R.
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4 stems, poorly chosen colors,vase, like grocery store for $40. Was on time and easy to order. Will call local florist next time

Date of experience: August 10, 2019
Kathleen H.
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First order perfect
August 11, 2019

First order perfect. Hoping the 2nd will be also

Date of experience: August 10, 2019
Marian p.
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Should have the shipping cost upfront, also I choose the arrangement that showed two lilies and it only had one, still pretty though

Date of experience: August 10, 2019
Angela P.
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Easy and convenient
August 11, 2019

Easy and convenient. Hope the product is good quality

Date of experience: August 10, 2019
DEBRA M.
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EASY TO USE WEBSITE, DISCOUNT APPLIED AUTOMATICALLY. The recipient was very happy.

Date of experience: August 10, 2019
j V.
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So many hidden fees!
August 11, 2019

So many hidden fees! You gave me a discount. Then you gave me the option of same day delivery for an extra fee, so I picked the next day delivery, which also had an extra fee because it was a weekend day. Then there was the mysterious handling fee. And taxes, of course. My $35 value ended up at $58.29.

Date of experience: August 10, 2019
barbara e.
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Love this site
August 11, 2019

Love this site

Date of experience: August 10, 2019
Kari J.
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Gift basket was not what I ordered
August 11, 2019

Gift basket was not what I ordered.

Date of experience: August 10, 2019
Cynthia D.
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I received a photo of the flowers we sent and although it is pretty there seems to be more green than flowers and I don't see a rose in it. I see daisies, lilies and something purple, which may be a small rose I can't tell. It seems to be in a box and I requested a basket (unless the basket is inside the small box). I am not dissatisfied I just pictured a little more, but the picture on the website doesn't really show an example just best value.

Date of experience: August 10, 2019
Patty K.
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Website was easy to navigate
August 10, 2019

Website was easy to navigate. The photos of the gift baskets made it very easy to find exactly what I was looking for. Very happy with the basket, my mom loved it!

Date of experience: August 10, 2019
Maria E.
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First time shoppers and I am happy with the service.

Date of experience: August 10, 2019
Mary L.
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Very easy to use website
August 10, 2019

Very easy to use website. So many choices too

Date of experience: August 10, 2019
Jill X.
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You had what I was looking for, for this zip code!

Date of experience: August 10, 2019
Helene S.
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Very easy to navigate,as I am 72 years old
August 10, 2019

Very easy to navigate,as I am 72 years old.

Date of experience: August 10, 2019