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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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diane P.
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I know its hot outside, but the flowers that came were pale and somewhat wilted, the overall look of the arrangement was just PITIFUL looking. I could have found a better bunch of flowers at the grocery store and just dumped them in a vase. It was my mom's 92nd birthday, so it needed to be special. Disappointed.

Date of experience: August 12, 2019
Linda R.
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Always have good luck with your flowers
August 12, 2019

Always have good luck with your flowers

Date of experience: August 12, 2019
Maria R.
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Purchased arrangements for two gifts; both loved them!

Date of experience: August 11, 2019
Nancy P.
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Price is a little deceiving because the S&H is so high.

Date of experience: August 11, 2019
Randy A.
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Discount and free delivery made my decision
August 12, 2019

Discount and free delivery made my decision

Easy transaction, flowers were beautiful

Date of experience: August 11, 2019
Jane H.
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I had great difficulty with my order, but you were able to respond several times, until we got it correct. I will know tomorrow when my orders are delivered correctly.

Date of experience: August 11, 2019
Julia D.
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Timely and beautiful delivery
August 12, 2019

Timely and beautiful delivery

Date of experience: August 11, 2019
Judy A.
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The flowers were left on her front porch
August 11, 2019

The flowers were left on her front porch. She didn't know they were there until I called her and asked her to check. A notice should have been left on the side door after leaving them on the front porch. She did say they were beautiful.

Date of experience: August 11, 2019
DF B.
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It was easy but the handling fee was a big surprise. I'll shop around next time.

Date of experience: August 11, 2019
debi K.
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Flowers are beautiful, but more expensive than i thought they'd be. With tax and handling, my discount didn't help much.

Date of experience: August 11, 2019
Kelly T.
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There was a $14.99 discount applied during check out, that suddenly disappeared on the final page after I'd entered all payment information. This is an order for an office coworker so I don't have time to go back and see what happened and try again, but it seems like quite the scam to show a price all along and then update it with all the fees at the very end. Would not recommend to others or use again for that reason. When I'm making a business purchase or personal purchase, I want to know the cost up front. Very disappointed.

Date of experience: August 11, 2019
Carla R.
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Great value and easy process!
August 11, 2019

Great value and easy process! Love same day delivery for $2.99. She loved them! Thank you!

Date of experience: August 11, 2019
Carroll D.
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Placing the on-line order for same day delivery, was easy. However, 1 hour before the flowers were actually delivered, I received an e-mail saying that the flowers had been delivered to the recipient. Since the flowers had NOT been delivered...but the email said they had been delivered, I called Customer Service. They were particularly unhelpful, saying they were unable to contact the florist directly and would get back to me. When the flowers were delivered, I asked the delivery person about The email. She told me the shop was closing for the day and were closing out the orders, just as she was leaving on her delivery route. This is not a good business practice, which resulted in unnecessary hassles and phone calls to Customer Service.

Date of experience: August 11, 2019
Betty P.
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Very customer friendly site
August 11, 2019

Very customer friendly site. Appreciate the pictures & descriptions. Discount helped tremendously. Wish I could have a picture of the actual product sent. And which florist arranged it.
I can't rate the product fairly since I didn't see it. Hoping the funeral home takes a picture. I understand delivery costs but I'm hoping the product looks $50 worthy.

Date of experience: August 11, 2019
Barbara G.
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The on line experience was very easy and the delivery was fast.

Date of experience: August 11, 2019
Marybeth L.
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Order wasn't exactly as pictured on the website
August 11, 2019

Order wasn't exactly as pictured on the website. It was supposed to arrive in a mason jar and it didn't. Also, there were many more carnations than shown in the picture

Date of experience: August 11, 2019
William F.
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Easy and like your flower selection and prices
August 11, 2019

Easy and like your flower selection and prices. The recipient was very pleased. She is my sister and lives in Gresham. She even took a photo and sent it to me to show me the arrangement. Looks just like the photo. She and I are very appreciative of the care and quality of your service. Thanks! Bill Ferguson

Date of experience: August 11, 2019
Debbie Y.
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It was easy to order
August 11, 2019

It was easy to order. The flowers arrived in the stated time frame and are beautiful.

Date of experience: August 11, 2019
Victoria L.
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Flowers sent exactly as promised
August 11, 2019

Flowers sent exactly as promised.

Date of experience: August 11, 2019
Laurent T.
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Good enough to recommend
August 11, 2019

Good enough to recommend

Date of experience: August 11, 2019