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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Douglas Y.
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This is my second time using FromYouFlowers and I'm doing it because I was so happy with it the first time. My daughter was delighted with the flowers - even sent me a selfie with the flowers in the pic. The photo showed she got exactly what I ordered.

Date of experience: August 27, 2019
Crystal E.
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One of my issues are
August 28, 2019

One of my issues are. It will not let me put the full address in for instructions. They do not look like the pic. This is my first time ordering and probably my last. I will say customer service is exceptional.

Date of experience: August 27, 2019
Sandra D.
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She loved the flowers prices on the flowers are good but the other charges not so good a little to high.

Date of experience: August 27, 2019
Maurizio G.
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Everything worked perfectly
August 28, 2019

Everything worked perfectly.

Date of experience: August 27, 2019
Mrs C.
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Satisfactory experience
August 28, 2019

Satisfactory experience. I think there should be an indication that there is a delivery charge prior to check out.

Date of experience: August 27, 2019
scot a.
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Great service/delivery in Minnesota
August 28, 2019

Great service/delivery in Minnesota. However, I cannot smell them from here.

Date of experience: August 27, 2019
Dr J.
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Great ordering experience, but information requested was somewhat repetitive.

Date of experience: August 27, 2019
Sally T.
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All good...
August 27, 2019

All good...they said the Dish Garden was lovely.

Date of experience: August 27, 2019
Hugh H.
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Totally Different From The Picture But She Loved It So I'm Satisfied.Thank You

Date of experience: August 27, 2019
Fonda S.
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The website said it had flowers at $19.99 but it didn't! False advertisement
I ordered anyway but VERY angry as the driver REFUSED to leave the flowers at door per my written request! He took them to the horrible neighbors & we were lucky to retrieve them! Never again will I use this company. Too expensive & false pricing, where is the $19.99 flowers?

Date of experience: August 27, 2019
V W.
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This isn't the first time I've used your services. The products have always been very good!

Date of experience: August 27, 2019
Nalasia V.
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It was great the person I surprised loved it so much she cried

Date of experience: August 27, 2019
Al F.
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I like that it's easy to get same day delivery, and the quality and advertised prices are good. What I don't like is the inflation of the price with a substantial "service fee" tacked on at thre end. What service, I wonder, was I paying for with this fee other than the arranging and delivery of flowers--which, one would expect, is precisely what should be covered by the advertised price of the product. I don't object to the addition of a same-day delivery up-charge; I do, however, object to having a "service fee" added only on the final page, effectively making the actual price around 30% higher than the advertised price. The small arrangement I ordered was attractive and appropriate; it was well worth the $35 I intended to spend and even the $42 I thought I was spending, but certainly not the $64 it cost me in the end. Had it not been for the unnecessary inflation of the final price with this dubious charge, I would have given a 5-star rating. The flowers were very nice and the same-day delivery was very quick and professional. I hope the company will consider trusting their products and their customers enough to simply advertise the actual price and avoid inflating it at the end.

All that said, thank you for the quality product and for the quick delivery with a same-day option. Improve the honesty of the price advertising and I will certainly be back.

Date of experience: August 27, 2019
Tamisha Z.
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I ordered an arrangement called Sunflower Delight, and there wasn't a single sunflower in the arrangement. The sunflowers was the sole reason I ordered that specific arrangement. If the flowers were not available, a phone call would have been preferred. I would have cancelled the order and picked something else.

Date of experience: August 27, 2019
New York
1 review
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I ordered an arrangement from ForUFlowers for my nephew's funeral. The arrangement looked completely unprofessional and the roses and irises were completely spent and should have been thrown away. The arrangement was very sparse and didnt even contain greens to fill it out. I wanted to show my love for my late nephew and the company sent garbage. I was so embarrassed. Do not order from this company!

Date of experience: August 27, 2019
martin a.
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Everything fine
August 27, 2019

Everything fine.

Date of experience: August 27, 2019
YETZELANIS O.
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GREAT SERVICE, BUT SOMETIMES THE FLOWERS ARE DIFFERENT ON WHAT WE PEAK

Date of experience: August 27, 2019
cynthia U.
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My arrangement arrived way too early
August 27, 2019

My arrangement arrived way too early.
It took away from my 40th anniversary
Celebration

Date of experience: August 27, 2019
Sharon D.
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System works well
August 27, 2019

System works well

Date of experience: August 27, 2019
Teresa R.
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Shopping was easy
August 27, 2019

Shopping was easy - now just waiting for delivery to see how that works and quality of product. This is my first time shopping with you. Hoping it will be an overall excellent experience for future needs

Date of experience: August 27, 2019