Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Sandra E.
0 reviews
0 helpful votes
Follow Sandra E.
Unfollow Sandra E.
Share Review
Report Review

Quality arrangement, it was perfect for Grandparents Day, for an 89 year old. Thanks for your prompt service.

Date of experience: September 7, 2019
Barbi M.
0 reviews
0 helpful votes
Follow Barbi M.
Unfollow Barbi M.
Share Review
Report Review

Easy to order on my cell
September 7, 2019

Easy to order on my cell. Good selection. Able to have delivered same day. Bananas were brown and inedible though.

Date of experience: September 7, 2019
DeGusta R.
0 reviews
0 helpful votes
Follow DeGusta R.
Unfollow DeGusta R.
Share Review
Report Review

1st time was not good
September 7, 2019

1st time was not good. 2nd set well done Beautiful.

Date of experience: September 7, 2019
Joan S.
0 reviews
0 helpful votes
Follow Joan S.
Unfollow Joan S.
Share Review
Report Review

I am 82, so if I can follow your instructions...
September 7, 2019

I am 82, so if I can follow your instructions...anyone can. Loved the display of flowers you could choose from.

Date of experience: September 7, 2019
William m.
0 reviews
0 helpful votes
Follow William m.
Unfollow William m.
Share Review
Report Review

She was soo happy
September 7, 2019

She was soo happy

Date of experience: September 7, 2019
Pennsylvania
2 reviews
5 helpful votes
Follow Kritika M.
Unfollow Kritika M.
Share Review
Report Review

Do not order from them!
September 7, 2019

DO NOT ORDER FROM THESE PEOPLE. I ordered a bouquet for my mom's birthday, paid for the premium flowers, a total which was over $70. My mom received the flowers on the wrong date, and they do not at all match what I ordered. When I called, the customer service representative was very rude, avoided all my questions and gave very scripted responses, and told me they would re-deliver when they could arrange it. Who knows if/when that will ever happen, or what they would look like. Ive attached a picture of what I ordered and what was received. Do you research before ordering from here, as I should have done in the first place!

Date of experience: September 7, 2019
Illinois
1 review
0 helpful votes
Follow D Z.
Unfollow D Z.
Share Review
Report Review

Don't use them
September 7, 2019

Ordered flowers and paid next day delivery plus weekend delivery fee. Flowers sat in a UPS warehouse for the weekend. Called their customer support and had to argue to get them to cancel my order. Unfortunately our daughter did not receive the get well flowers we sent her in the hospital.

Date of experience: September 7, 2019
Lucas S.
0 reviews
0 helpful votes
Follow Lucas S.
Unfollow Lucas S.
Share Review
Report Review

I thought the fees were very high
September 7, 2019

I thought the fees were very high.

Date of experience: September 7, 2019
dennis N.
0 reviews
0 helpful votes
Follow dennis N.
Unfollow dennis N.
Share Review
Report Review

Always excellent service but your service and handling charges are quite high and it would not let me use my credit of $11.73.

Date of experience: September 7, 2019
Mark H.
0 reviews
0 helpful votes
Follow Mark H.
Unfollow Mark H.
Share Review
Report Review

This was for a 28 th Anniversary and I did not get what I thought I was ordering. The picture was very deceiving. It was not 85.00 worth. My wife, who I got them for was disappointed as well. The card was made out to me, not Kelley. I will never order on this website again. I ordered and upgraded to the most expensive arrangement, I would hate to see the one that was actually advertised.

Date of experience: September 7, 2019
Zach U.
0 reviews
0 helpful votes
Follow Zach U.
Unfollow Zach U.
Share Review
Report Review

Very easy and self explanatory
September 7, 2019

Very easy and self explanatory. Same day delivery option was available for almost all orders. My girlfriend got her flowers just in time before she left work and was ecstatic. The flowers were gorgeous. The service and handling fee was a little steep with not advertising it until checkout but overall great experience.

Date of experience: September 7, 2019
Robert R.
0 reviews
0 helpful votes
Follow Robert R.
Unfollow Robert R.
Share Review
Report Review

Thank you for your help
September 7, 2019

Thank you for your help. Everything was good besides for the balloon having dust and cobwebs on it.

Date of experience: September 7, 2019
MARSHA E.
0 reviews
0 helpful votes
Follow MARSHA E.
Unfollow MARSHA E.
Share Review
Report Review

AT FIRST A BIT FRUSTRATING overall very satisfied with product and service

Date of experience: September 7, 2019
Gail M.
0 reviews
0 helpful votes
Follow Gail M.
Unfollow Gail M.
Share Review
Report Review

Very nice
September 7, 2019

Very nice

Date of experience: September 7, 2019
Shelly S.
0 reviews
0 helpful votes
Follow Shelly S.
Unfollow Shelly S.
Share Review
Report Review

I heard the family I sent this to recievedvit but it was melted and not packaged well enough so that it wouldn't melt. I sent it as a surprise gift. Disappointed with final product.

Date of experience: September 7, 2019
Jacquelyn K.
0 reviews
0 helpful votes
Follow Jacquelyn K.
Unfollow Jacquelyn K.
Share Review
Report Review

I sent my 92 year old grandmother flowers for Grandparents Day and she absolutely loved them.

Date of experience: September 7, 2019
AEHadley V.
0 reviews
0 helpful votes
Follow AEHadley V.
Unfollow AEHadley V.
Share Review
Report Review

Online ordering was easy, flowers were lovely, delivery was timely. I was surprised the flowers came from Safeway, but recipient was happy with them. Will likely order from them again.

Date of experience: September 7, 2019
Brian B.
0 reviews
0 helpful votes
Follow Brian B.
Unfollow Brian B.
Share Review
Report Review

Easy
September 7, 2019

Easy
The flowers look beautiful!

Date of experience: September 7, 2019
Hersel G.
0 reviews
0 helpful votes
Follow Hersel G.
Unfollow Hersel G.
Share Review
Report Review

Convenient and a variety of choices
September 7, 2019

Convenient and a variety of choices

Date of experience: September 7, 2019
Meredith S.
0 reviews
0 helpful votes
Follow Meredith S.
Unfollow Meredith S.
Share Review
Report Review

Got there when it said it would
September 7, 2019

Got there when it said it would. The flowers were just like the picture!

Date of experience: September 7, 2019