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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Marie S.
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The directions were clear
September 8, 2019

The directions were clear. I expect that the product will be excellent. Looking forward to my good friend's reaction!
Add to review: My friend was thrilled with the surprise flowers just because I was thinking about her and wanted to send her something cheerful. She also loved the balloon! I am very satisfied and recommend this site!

Date of experience: September 8, 2019
LB M.
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Site could not deliver on promised same day delivery. Very disappointed. Didn't even call until after 2pm to say same day delivery wouldn't happen, was given no option to cancel order or refund just next day delivery at home. Which meant someone had to stay home... will not be ordering from this site again and do not recommend.

Date of experience: September 8, 2019
Tracy H.
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I'm always worried when I order flower arrangements online that they will be not as pictured - this one I ordered was to my husband for our anniversary and it came to our home while I was here. He was elated when it arrived and then of course I came out to see how it looked - EXACTLY like, if not better than, the online picture. I was truly amazed, especially after having seen pictures from past orders I've sent from different companies to friends - I've never been this impressed. I would give this a 10 thumbs up!

Date of experience: September 8, 2019
Diane A.
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Delivered on time and the bouquet was nice
September 8, 2019

Delivered on time and the bouquet was nice

Date of experience: September 8, 2019
Lisa O.
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I feel like I was baited and switched...
September 8, 2019

I feel like I was baited and switched...it appears you have $19 bouquets but couldn't find them. Then I find what I like and find there is a FORCED premium to the zip code of delivery. Very backhanded tactic. I just hope the flowers arrive fresh and as large as the photo implies.

The bouquet wasn't as large as I'd hoped for the price.

Date of experience: September 8, 2019
sue h.
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Great
September 8, 2019

Great

Date of experience: September 8, 2019
Heidi W.
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Sent a beautiful plant
September 8, 2019

Sent a beautiful plant. Appreciated quick response when order could not be delivered the same day, letting me know.

Date of experience: September 8, 2019
Camilo P.
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Great choices for gifts but when the order for deliver the clear wrapping paper was ripped

Date of experience: September 7, 2019
Tasha L.
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On time and with such short notice!
September 8, 2019

On time and with such short notice! Great job!

Date of experience: September 7, 2019
Vishnumohan J.
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Ordered flowers from India for my friend in the US
September 8, 2019

Ordered flowers from India for my friend in the US. The entire process from placing the order to the delivery was seamless. Thank you.

Date of experience: September 7, 2019
Cindie J.
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Awesome experience!
September 8, 2019

Awesome experience!

But flowers looked like a scrawny version of the picture

Date of experience: September 7, 2019
don Z.
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It was fine my wife was pleased
September 8, 2019

It was fine my wife was pleased

Date of experience: September 7, 2019
Val J.
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Nothing special
September 8, 2019

Nothing special. Looked boring for the price

Date of experience: September 7, 2019
John S.
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Cannot vouch for my 5 star ratings because I sent the orders from Sweden. I assume everything went as I had hoped!

Date of experience: September 7, 2019
Gail W.
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Website was very straight forward
September 8, 2019

Website was very straight forward. Recipient was very pleased with the flower arrangement

Date of experience: September 7, 2019
Lisa A.
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Nice arrangement
September 8, 2019

Nice arrangement. Thanks.

Date of experience: September 7, 2019
LNM T.
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Thank you
September 8, 2019

Thank you. Everything was excellent - from the website and placing the order, to the service and quality of the product, to the follow-up. Very impressive.

Date of experience: September 7, 2019
Jill H.
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$50 minimum to *******, so I had to add $10 chocolates. Add $14.99 handling and $31 flowers turned into $73.05 after tax. A little pricy but she loved them so, in the end, they were worth it.

Date of experience: September 7, 2019
Linda B.
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Your billing address screen did not provide alpha letters so I could record my postal code.

Date of experience: September 7, 2019
Diana H.
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Loves the flowers
September 8, 2019

Loves the flowers

Date of experience: September 7, 2019