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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jazmin Z.
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Beautiful flowers and easy to order but they did not look anything like the picture.

Date of experience: September 13, 2019
Tommy U.
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Easy to navigate and place an order
September 13, 2019

Easy to navigate and place an order. Flowers came a day early and Looked Great!

Date of experience: September 13, 2019
Lawrence W.
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Simple,quick, easy
September 13, 2019

Simple,quick, easy. If it arrives today during business it will be PERFECT

What I received looked nothing like the picture of the basic version that I purchased. There were three different sizes I purchased the smallest of the sizes and the picture is depicted three different sizes the smallest of the three looked nothing like mine it was very disappointing for the price

Date of experience: September 13, 2019
Susan C.
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Would have preferred knowing the handling/extra charges before paying, but they seemed to only appear after giving credit card information.

Date of experience: September 13, 2019
PC f.
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Very easy and clear instructions to place the order
September 13, 2019

Very easy and clear instructions to place the order. Hope the result is good too. Follow up: I received a picture of it after delivery and it looked exactly what I ordered. I am a very satisfied customer.

Date of experience: September 13, 2019
Karen G.
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User friendly site, beautiful options, good pricing
September 13, 2019

User friendly site, beautiful options, good pricing. My Stepmom absolutely loved the flowers.

Date of experience: September 13, 2019
charna g.
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Was surprised with the $15.00 shipping fee...
September 13, 2019

Was surprised with the $15.00 shipping fee...

Date of experience: September 13, 2019
Kathy J.
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Good selections, but any savings are eaten up by fees.

Date of experience: September 13, 2019
Jim D.
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Seamless, logically laid out website and MOST importantly, reasonable price/value in the wayyyy over-priced floral industry

Date of experience: September 13, 2019
Jensen C.
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Too pricy...
September 13, 2019

Too pricy...

Date of experience: September 13, 2019
Richard G.
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First time
September 13, 2019

First time. Will use again if order is good.

Date of experience: September 13, 2019
Jeannette M.
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Beautiful selection, easy ordering, reasonable delivery time.

Date of experience: September 13, 2019
Ryan F.
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Great site design and simple checkout
September 13, 2019

Great site design and simple checkout.
Twice I have ordered flowers from the site and both times my wife was called to let her know they were coming completely ruined the surprise and both times my order was delivered the following day after checking out with a guaranteed same day delivery.
No ones perfect but for Christ sake contact the buyer/sender for issues and questions not the recipient.

Date of experience: September 13, 2019
Elizabeth L.
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Very user friendly
September 13, 2019

Very user friendly. Reasonable price for delivery. Appreciated the google discount.

Date of experience: September 13, 2019
Cheryl J.
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I ordered flowers for my daughter-in-law as she was about to deliver her first baby. The reason I had ordered the bouquet I did was because there was to be a sunflower in it. My daughter-in-law had had a sunflower-themed baby shower, and I liked the continuity of this theme in the bouquet. A sunflower was in the photo shown, and it was one of the flowers listed beneath the photo. There was no sunflower in the bouquet when it arrived. It didn't ruin anyone's day; I'm just less confident of what might arrive should I order from your business again.

Date of experience: September 13, 2019
Donna C.
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I really wanted to send sympathy flowers and I had just spent most of my paycheck as this death was unexpected. I went online and you were the first company I found and you had the best price and a beautiful selection. I was able to send flowers of quality that looked good at a price I could afford and I even got a $10 discount. I also liked that delivery came with a sympathy card and I could write my own sentiments. I would definitely select you in the future and I did recommend you to someone. Thanks for being affordable!

Date of experience: September 13, 2019
Desleigh M.
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Easy to do
September 13, 2019

Easy to do. Lovely flowers.

Date of experience: September 13, 2019
Julie F.
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I ordered flowers for same day delivery before 9am
September 13, 2019

I ordered flowers for same day delivery before 9am. They were not delivered same day. I was refunded the extra fee I paid but it was very disappointing because it was a family members birthday.

Date of experience: September 13, 2019
Cyndee W.
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I appreciate the quick response to my order
September 13, 2019

I appreciate the quick response to my order - just did not appreciate having to pay $10 more on sale item because of location in the city.

Date of experience: September 13, 2019
nancy r.
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Shipping and handling almost as much as flowers...
September 13, 2019

Shipping and handling almost as much as flowers...a bit pricey!

Date of experience: September 13, 2019