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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Julia M.
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My friend received her arrangement so quickly, and she loved it! Very satisfied.

Date of experience: September 14, 2019
Grace S.
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Order process was easy
September 14, 2019

Order process was easy. The recipient of the flowers said they were beautiful!

Date of experience: September 14, 2019
Michelle s.
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Great company to order beautiful flowers & plants!
September 14, 2019

Great company to order beautiful flowers & plants! I will be using this company exclusively for all of my flower needs. Thank you and have a great day!

Date of experience: September 14, 2019
Phyllis T.
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Great discount and easy to use site
September 14, 2019

Great discount and easy to use site.

Date of experience: September 14, 2019
Jason W.
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Great to do business with!
September 14, 2019

Great to do business with!

Date of experience: September 14, 2019
California
1 review
0 helpful votes
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Do not order from here!
September 14, 2019

Ordered flowers for my moms birthday. Asked for blue in memory of my brother as I do every year. Was promised they would be there by 1. When I called they said they couldn't guarantee that. When the flowers arrived there wasn't a single blue flower. I was told that also wasn't a guarantee. So why lie? Why not call your customer and let them know? Her flowers that were supposed to remind her, her son was still there weren't even right. The bouquet is called "clear BLUE skies" for a reason! I was told on the site after opening an online chat Simply " sorry for your inconvenience. " That's what you say? That's it? Do not recommend and after sharing my feelings online with friends I found out I'm not the only one. Hence the 1 star rating from everyone.

Date of experience: September 14, 2019
Teri P.
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Website is easy to navigate
September 14, 2019

Website is easy to navigate. Balloons were offered with the candy bouquet.

Date of experience: September 14, 2019
Ayrien R.
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It was great, she wished the flowers came with food
September 14, 2019

It was great, she wished the flowers came with food

Date of experience: September 14, 2019
P M.
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Getting to the web site was a little difficult
September 14, 2019

Getting to the web site was a little difficult.

Date of experience: September 14, 2019
Barry G.
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Everything went great until you tacked on a $15 "Handling/Service Fee" which was separate form the delivery fee. It just seemed a bit back handed.

Date of experience: September 14, 2019
Sandra D.
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Always hope the flowers are fresh and beautifully arranged.
After 4 orders, not disappointed! Wish an email photo of what delivered could be sent back to the sender! Can do?

Date of experience: September 13, 2019
Beverly A.
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Able to browse my options and purchase one easily
September 14, 2019

Able to browse my options and purchase one easily.

Date of experience: September 13, 2019
Luis R.
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I just have one complaint
September 14, 2019

I just have one complaint. The delivery person called me to tell my wife to come outside her building where she works and pick up her own surprise flowers from outside. They have a front desk in the building that the delivery person should have dropped off the flowers with that security desk. And according to my wife there was another person in the vehicle so there was no excuse in my mind why the delivery person couldn't deliver it inside and request the other person to stay in the car. Unacceptable

Date of experience: September 13, 2019
Dave N.
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Original price for a dozen rainbow roses was 50
September 14, 2019

Original price for a dozen rainbow roses was 50. Discount to 25. Service charges brought it back to 47. Only 10 roses delivered. DO NOT BUY FROM THIS WEBITE IF YOU ACTUALLY WANT A DOZEN ROSES.

Date of experience: September 13, 2019
Terry H.
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Everything was fine except I didn't get notified that delivery could not be made for scheduled date until next day, should try and have a better communication channel

Date of experience: September 13, 2019
Raul S.
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Very satisfied using from you flowers and will be using them again in the future.

Date of experience: September 13, 2019
Alexa D.
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Very happy about delivery time thanks!
September 14, 2019

Very happy about delivery time thanks!

Date of experience: September 13, 2019
Sarah I.
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Delivered by noon the next day!
September 14, 2019

Delivered by noon the next day! Excellent. So nice to have a choice other than having flowers delivered. Have you thought about adding gift cards into your mix?

Date of experience: September 13, 2019
Yvonne H.
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I have had one issue with the timeliness of delivery, but Customer Service stepped in and rectified to my satisfaction. I am re-ordering from this site because of Customer Service.

Date of experience: September 13, 2019
sarah e.
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It was left on the porch behind a chair no one knocked on the door my grandmother was home and waiting

Date of experience: September 13, 2019