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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Everything was done in a timely manner and I got the expected items.
Na
Flowers are very pretty and arrived in time Thank you.
However very frustrated with the ordering on line this time. I confirmed a price, but was charged more. It took several very clear emails to correct which really was upsetting.
I ordered in the morning around 6 am flowers were dilivered at 9:30 am i say thats great service
The flowers were for a friend who had surgery and they were beautiful.
I am very happy with the quality of the flowers. This has been my go to way to send flower. The recipient was very pleased with the beautiful flowers on my most recent order,and that is 5 stars for me!
My mom was very happy with the roses! You made it easy. Thanks!
No comment
User-friendly and easy to navigate website.
Ordering was easily and flowers were delivered in a timely manner
Beautiful flower arrangement was delivered on time and in perfect condition.
Too expensive
Delivery person called prior to give the flowers to my wife so there was so surprise.
The chocolate had melt
Total experience is average.
Thank you
So i went through the whole process of picking out the right arrangement for my partners birthday, writing the card, I was also charged for it. I received an email immediately after that I assumed was a confirmation email for my order since I noticed the money was removed from my account. Order was placed sep 18th for sep 19th delivery. When i spoke to my partner today I had to ask if he received anything at his job, he said no... by then I was already upset and annoyed. I proceeded to look for a customer service phone number so I checked my email and saw this (see photo). My point is that my account should have NEVER been charged if the item I ordered is SOLD OUT! The reason I didnt check the email was because i got an alert from my bank that my card was charged for the arrangement. I called and they offered 20% off blah blah blah. I wipe my $#*! with 20%, thats not the point. The point is I shouldn't have been able to get that far into my order if the item was sold out and I definitely should not have been charged... now it's too late.
-Martin
Wish I knew about the service fee beforehand.
The order I had placed wasn't able to be made so they gave me a comparable arrangement and I wish they would have shown me first to confirm if that's what I would have wanted. I was slightly disappointed.
Glad I was able to get same day delivery.
It was very easy and a great price!
Excessive service and delivery fees
The bouquet that my wife received was not as full as the picture led me to believe.
It was delivered on time and the price was very good for the product we ordered.
I didn't want to rate the product, because I never actually saw it... so I gave it a 4, to be fair. I wasn't able to skip that section.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members