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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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terry f.
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Flowers looked NOTHING like what I had ordered
September 25, 2019

Flowers looked NOTHING like what I had ordered. The flowers were wilted, and falling apart, They were wet and soggy looking and when I opened them in front of everyone, even they were surprised how horrible they looked. I was extremely embarrassed. I even had to throw two away because they were falling apart. Extremely dissatisfied! I will never order again.

Date of experience: September 24, 2019
Kathleen L.
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I gave 3 stars for recommendation because I only recommend if someone ask. The experience and selection was very good.

Date of experience: September 24, 2019
Shawn O.
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Easy to use from South Africa
September 25, 2019

Easy to use from South Africa. Thank you.

Date of experience: September 24, 2019
Nicole T.
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My mom loves the flowers!
September 25, 2019

My mom loves the flowers! Said they were beautiful!

Date of experience: September 24, 2019
Eddy L.
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It was quick easy and straightforward
September 25, 2019

It was quick easy and straightforward

Date of experience: September 24, 2019
JoAnne P.
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Very satisfied with my end of it
September 25, 2019

Very satisfied with my end of it. The flowers were sent to a friend which I was informed they arrived today as was stated. Have not heard from her at this time.

Date of experience: September 24, 2019
Jason S.
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Long time customer and y'all always deliver wonderful products that produce lots of smiles!

Date of experience: September 24, 2019
Tom r.
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Need to see the flowers first
September 25, 2019

Need to see the flowers first
Very acceptable in every respesct

Date of experience: September 24, 2019
Williams C.
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So are everything went great at first but the address I provide for the delivery of the flowers was on and Government facility and I was told after the fact that your company doesn't deliver there. The hours it took for me to provide a backup address for you guys and wait to see if the flowers were going to come or not was really a pain for me and the person I got them for.

Date of experience: September 24, 2019
MaryLou C.
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Felt arrangement was Thrown Together...
September 25, 2019

Felt arrangement was Thrown Together...Looked sloppy... Disarray in fashion.

Date of experience: September 24, 2019
Christian P.
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Flowers were beautiful and my wife loved them
September 24, 2019

Flowers were beautiful and my wife loved them.

Date of experience: September 24, 2019
Cheryal C.
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Excellent follow thru emails
September 24, 2019

Excellent follow thru emails

Date of experience: September 24, 2019
Patrick g.
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My wife loved the flowers!Everything went as great as could be. Thank you very much!
Patrick Gathwright

Date of experience: September 24, 2019
julie U.
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The price was was more than expected with delivery charge

Date of experience: September 24, 2019
Liz W.
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I was a little nervous ordering a birthday bouquet from the UK to be delivered in USA but the order went through smoothly and was delivered on time. Great service and I would definitely use again. Thank you.

Date of experience: September 24, 2019
L K.
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I have used your service twice before but probably will not in the future. I was very pleased the first two times, but this time I was embarrassed. The flowers were delivered Saturday at the funeral home. I ordered for a male and the flowers were pink roses. I understand you substitute flowers but your florist could have done better than pink. My main disappointment was the flowers were dead by Monday morning for the service. I called and was offered 20% off my order. That is not enough for the humiliation I felt. I asked who the local florist was so that I would not use them in the future, but was also told that you could not give that information?

Date of experience: September 24, 2019
Kristine H.
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Fast and easy and absolutely beautiful arrangement
September 24, 2019

Fast and easy and absolutely beautiful arrangement

Date of experience: September 24, 2019
mrsbee Q.
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Thanks for the same day delivery, loved the selections that were offered. Price seemed good, the 14.99 handling fee was a bit much. Then again I was last minute. My Sister LOVED it and was very surprised and thrilled with the gift

Date of experience: September 24, 2019
Lisa D.
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Very user friendly website!
September 24, 2019

Very user friendly website! The bouquet was delivered like an hour to 2 hours after I placed the order & looked absolutely like the picture. I was well pleased with the fast delivery and the presentation!

Date of experience: September 24, 2019
Southern N.
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As always, the service was great
September 24, 2019

As always, the service was great.

Date of experience: September 24, 2019