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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Suzy E.
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Excellent floral choices
October 2, 2019

Excellent floral choices. Easy to complete an order on the website.

Date of experience: October 1, 2019
Cristiano R.
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Good
October 2, 2019

Good

Date of experience: October 1, 2019
Marilyn P.
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I was very pleased with the time of delivery
October 2, 2019

I was very pleased with the time of delivery. However, I feel I did not receive what I expected for the price I paid. The flowers were beautiful but the arrangement was much smaller than expected given the cost.

Date of experience: October 1, 2019
Lisa S.
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Great Experience, no issues at all.Thank You
October 2, 2019

Great Experience, no issues at all.Thank You

Date of experience: October 1, 2019
MARIA M.
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FAST AND EASY,I WAS SATISFIED WITH SELECTIONS AND PRICES

Date of experience: October 1, 2019
Mary H.
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THE ENTIRE PROCESS WAS QUITE SIMPLE AND THE TURN AROUND TIME AND PRODUCT WERE GREAT.

Date of experience: October 1, 2019
R S.
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My order was received on time
October 2, 2019

My order was received on time. (Same day delivery). Very satisfied with the order and service.

Date of experience: October 1, 2019
nancy O.
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So far so good
October 2, 2019

So far so good

Date of experience: October 1, 2019
Gloria O.
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Nice arrangment
October 2, 2019

Nice arrangment

Date of experience: October 1, 2019
Nancy S.
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Always order from you guys!
October 2, 2019

Always order from you guys!

Date of experience: October 1, 2019
Jay G.
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It went well
October 1, 2019

It went well. Thanks

Date of experience: October 1, 2019
Vince U.
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Sneaky charging $15 for handling
October 1, 2019

Sneaky charging $15 for handling.

Date of experience: October 1, 2019
KG X.
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Great experience even better prices!
October 1, 2019

Great experience even better prices!

Date of experience: October 1, 2019
Dave X.
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The flowers arrived to ny girlfriend as expected, no problem

Date of experience: October 1, 2019
Linda Y.
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Was excited to find an affordable bouquet to send a friend, but then out of nowhere was a $14.99 service fee. No mention anywhere of that! Geesh, now I just feel taken advantage of.

The website said "order within the next 1 hour and 26 minutes for same day delivery." And I did, but later got the email that said it wouldn't be delivered until the next day.

I'm just disappointed. Just tell me how much it's going to be upfront, tell me that you might NOT be able to do same day delivery. Let me make my decision with ALL the information in front of me. Then I won't be so disappointed. And I'd use you again. :(

Date of experience: October 1, 2019
Theresa D.
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Would love to get a photocopy of the flowers that will be shipped

Date of experience: October 1, 2019
Lisa N.
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...
October 1, 2019

Date of experience: October 1, 2019
Travis C.
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The purchase and delivery portions were excellent. My only issue is that the product that was delivered was smaller than the item in the picture shown and in the web image there were small purple flowers but in the delivered bouquet they used baby's breath.
I had selected this piece because my girlfriend's favorite color is purple and it had a ton of it.

Date of experience: October 1, 2019
LAURA H.
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ON TIME
October 1, 2019

ON TIME

Date of experience: October 1, 2019
Minnette C.
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The flowers looked beautiful
October 1, 2019

The flowers looked beautiful

Date of experience: October 1, 2019