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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Ive used fromyouflowers several times over the years and the recipients were always very pleased.
I ordered a simple sunflower arrangement for my aunt's funeral. It took 2 calls as the first call stated the flowers would be delivered unopened and I had to order same day flowers for them to be open. There were 2 extra charges applied one for $14.99 and one for $2.99. They assured me the flowers would be there by 11AM, the time of the service. The flowers were delivered at 12:26 and looked nothing like the flowers I ordered. There was not a single brown center with yellow petals on the outside sunflower as ordered. Horrible.
I picked the florist special arrangement that didn't have a picture of the final outcome so I'm not sure what was delivered. I chose this because if the price point but I think I'd rather pick a bouquet to have a peace of mind about what is being delivered. Or maybe in the future a final picture can be sent to the person who placed the order so we can see the finished product! I was more worried about this order as it was for my best friend who just lost her father. If it was just a birthday arrangement I wouldn't have cared as much. Overall, highly satisfied with the website and prices as well as the prompt delivery! Wish the handling fee was included in the base price, that extra $15 handling fee came as a little surprise. What's there to handle? It's just a bunch of flowers in a vase...
It was very easy to place my order and it didn't take much time at all.
Good customer service. Ease of use.Flowers were beautiful and I am very very pleased with the customer service and delivery. Will definitely use again
Your website is very deceiving - you promote a great price on the flower but neglect until the last screen to add the $14.99 delivery. Also, you have documentation on there "rebate on delivery, click here." Nothing happens when you click. Another deceiving point! I also edited deliver anytime during business hours to get rid of the $2.99 charge and it did not accept the change - yet another deceiver factor on your website! The visitation is tomorrow night and the funeral service is not until 10:00 a.m. on Friday, October 11. It's not same day delivery so I feel the $2.99 should be omitted.
The order number I received couldn't give me the status updates so I had to use the chatbox. I should have requested an early delivery to avoid getting anxious about the delivery. But at last my friend received the present and she was very pleased. Thanks!
I selected to purchase the deluxe, or most expensive option. The arrangement is smaller than I expected for the price I paid.
I paid extra for them to be delivered in the morning they didnt come until 7:30 pm
I like the same day delivery option. I received an email saying it had been delivered. I thought it was strange that I hadn't heard from the recipient. I called & they said they were home all day, but never heard the doorbell. The order was going to be delivered the next day. They have received it now, a day late. They said the fruit in the basket was wonderful. I was concerned because I paid extra for same day delivery.
Nice
Delivery fee is a bit high!
Easiest way
Price change...it doubled after entering credit card info.
Took awhile due to auto fill on my phone. But, got it right. After several tries.
I thought it would be a larger arrangement for the money. Looked like more flowers in the picture I chose. It was pretty! I'm not dissatisfied in the service or the flowers!
A little bit pricey once taxes and shipping and handling were added in. Otherwise, very good experience and flowers were beautiful.
I had ordered for the same day which did not happened. I found by contacting via computer that the delivery did not take place because of a flat tire. Supposedly I will not be charged the same day fee, I feel that I shouldn't be charged at all, due to the fact that I was not notified that my order was not delivered! Therefore I probably will not use your company again. My dear friend's birthday was yesterday not today.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members