Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FreshwaterSystems

FreshwaterSystems

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate FreshwaterSystems?
grey stargrey stargrey stargrey stargrey star

FreshwaterSystems Reviews Summary

FreshwaterSystems has a rating of 3.4 stars from 3,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshwaterSystems most frequently mention customer service, good price and fast delivery. FreshwaterSystems ranks 2nd among Water Filter sites.

service
142
value
145
shipping
147
quality
133

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Green G.
Unfollow Green G.
Share Review
Report Review

Push end peice
November 1, 2015

Everything was great! Thanks for fast shipping and seamless customer service.

Date of experience: October 28, 2015
Georgia
1 review
0 helpful votes
Follow kashief m.
Unfollow kashief m.
Share Review
Report Review

KSM Review
November 1, 2015

Great service, product was delivered quicker than I expected. I will definitely be a return shopper.

Date of experience: October 28, 2015
Texas
1 review
0 helpful votes
Follow Jeffrey B.
Unfollow Jeffrey B.
Share Review
Report Review

Fast and exact
November 1, 2015

I was so happy to find a distributor that sold small quantities! They had exactly what I needed at a great price. The order shipped out much faster than I expected and allowed me to get my project going. I will definitely be back for more parts!

Date of experience: October 28, 2015
Texas
1 review
0 helpful votes
Follow Jose M.
Unfollow Jose M.
Share Review
Report Review

Great service great product.
October 31, 2015

My experience was satisfactory with the service and the product.

Date of experience: October 28, 2015
Connecticut
1 review
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Share Review
Report Review

Disappointed Customer
October 31, 2015

Product not working properly and Freshwater will not honor return of pump.

Date of experience: October 28, 2015
New York
1 review
0 helpful votes
Follow Catherine R.
Unfollow Catherine R.
Share Review
Report Review

Item missing
October 31, 2015

One item that we had ordered was missing from the shipment when it arrived and when I called to inquire, the representative did not just take my word that it was missing but had to check the tracking info to confirm that the package was too light. The item did eventually arrive, but what would have happened had it been too light to affect the weight of the package?

Date of experience: October 28, 2015
Iowa
1 review
0 helpful votes
Follow Reg M.
Unfollow Reg M.
Share Review
Report Review

To late
October 31, 2015

The product is very good but it took forever to get it. Had to find it somewhere else to get the job done.

Thanks
Reg

Date of experience: October 28, 2015
Texas
1 review
0 helpful votes
Follow Donald A.
Unfollow Donald A.
Share Review
Report Review

Survey
October 30, 2015

My experience in ordering and receiving my purchase was good. The problem I have is I am very displeased with the survey e-mailed to me from Freshwater Systems which just tries to lead you into receiving magazines you do not want. I will have to think twice before I order again from Freshwater Systems because of the survey.

Date of experience: October 27, 2015
Washington
1 review
0 helpful votes
Follow Wade H.
Unfollow Wade H.
Share Review
Report Review

Got everything before the due date
October 30, 2015

Was very happy with the product I got here ahead of time and fit exactly what I needed it thank you very much everything you guys have done was great from start to finish I will definitely b ordering more stuff as needed

Date of experience: October 27, 2015
New York
1 review
0 helpful votes
Follow Lazaro V.
Unfollow Lazaro V.
Share Review
Report Review

Great site
October 30, 2015

Bought filters and accessories for my ro system. Great prices and quality.

Date of experience: October 27, 2015
North Carolina
1 review
0 helpful votes
Follow Janett H.
Unfollow Janett H.
Share Review
Report Review

Great Products
October 30, 2015

Freshwater Systems had the filers that we needed for our boat at a great price. I would highly recommend them for your fresh water needs!

Date of experience: October 27, 2015
Texas
2 reviews
0 helpful votes
Follow Francine W.
Unfollow Francine W.
Share Review
Report Review

Great company
October 30, 2015

Products are great, service excellent. Second time purchasing our filters and they continue to meet our expectation.

Date of experience: October 27, 2015
North Dakota
1 review
0 helpful votes
Follow Darren H.
Unfollow Darren H.
Share Review
Report Review

Filters arrived just as advertised. Great price on merchandise. I will be ordering supplies from Freshwater Systems in the future.

Date of experience: October 27, 2015
California
1 review
0 helpful votes
Follow Andrew A.
Unfollow Andrew A.
Share Review
Report Review

Freshwater Systems Filters
October 30, 2015

I have been very satisfied with Freshwater Systems prompt response, free shipping, and good instructions

Date of experience: October 27, 2015
Illinois
1 review
0 helpful votes
Follow Tracy H.
Unfollow Tracy H.
Share Review
Report Review

Culligan water filter
October 30, 2015

These filters did not include two parts that I needed so I had to purchase others at the hardware store. I was upset to find out I had to pay for shipping to return and a restocking fee. The $28 filter has now cost me a fortune!

Date of experience: October 27, 2015
Indiana
1 review
0 helpful votes
Follow EMIL R.
Unfollow EMIL R.
Share Review
Report Review

I use them all the time, I would not drink water without one of their filters. Thank you

Date of experience: October 27, 2015
South Carolina
3 reviews
0 helpful votes
Follow Gabriela P.
Unfollow Gabriela P.
Share Review
Report Review

Good Experience
October 30, 2015

I searched for the best pricing and arrived at Freshwater Systems' website. I placed my order and within a few days a 3-pack of Refrigerator Water Filters arrived. Painless and efficient!

Date of experience: October 27, 2015
Minnesota
1 review
0 helpful votes
Follow Herman L.
Unfollow Herman L.
Share Review
Report Review

Hosanna Lutheran Church
October 30, 2015

We had issues with the water system after a new pressure tank install. I was directed on how to disinfect the system. Even though it took 3 cycles it was corrected. The individuals involved were very helpful and courteous. A maintenance was also suggested on prevention of any future problems

Date of experience: October 27, 2015
Michigan
4 reviews
0 helpful votes
Follow Michelle B.
Unfollow Michelle B.
Share Review
Report Review

Reverse osmosis filter
October 30, 2015

Fast, easy transaction and shipping was pretty fast!

Date of experience: October 27, 2015
New York
1 review
0 helpful votes
Follow LOUISE G.
Unfollow LOUISE G.
Share Review
Report Review

Good experience and very informative
October 30, 2015

A very pleasant and knowledgeable young woman (Sultana) responded to my inquiry by phone. She helped me identify the correct filter cartridge for my filter and explained what it did (and did not) do. She also helped me to choose a shower filter which I am very happy with. Wish I had done this sooner.

Date of experience: October 27, 2015

From the business

Founded in 1989, Fresh Water Systems (FWS) has grown to be one of the largest independent providers of residential and commercial systems, parts, and accessories related to water purification. The company counts among its long-time customers over half a dozen of the nation's biggest pharmacy chains. FWS maintains one of the largest on-site inventory warehouses in the industry at its headquarters in Greenville, South Carolina. This ensures a wide selection of replacement parts, highly competitive pricing, and fast delivery times. We strive for total customer satisfaction with our comprehensive and easy-to-use website and call-in center staffed by dedicated and highly-trained professionals.


freshwatersystems.com
Founded in 1989
Greenville, South Carolina