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FreshwaterSystems

3.4

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FreshwaterSystems Reviews Summary

FreshwaterSystems has a rating of 3.4 stars from 3,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshwaterSystems most frequently mention customer service, good price and fast delivery. FreshwaterSystems ranks 2nd among Water Filter sites.

service
142
value
145
shipping
147
quality
133

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Kentucky
1 review
0 helpful votes
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Refrigerator Filter
February 26, 2016

Have not used the filter yet but the delivery of the filer and ordering was very easy to do.

Date of experience: February 23, 2016
Wisconsin
1 review
0 helpful votes
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Water filters
February 26, 2016

The filters were the most reasonably priced and arrived quickly

Date of experience: February 22, 2016
New Jersey
1 review
0 helpful votes
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Wrong item delivered
February 25, 2016

I ordered tripple everpure head and 3 filters. I got 3 eso filters but they came with twin head instead

Date of experience: February 22, 2016
California
1 review
0 helpful votes
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My culligan pitcher filter order
February 25, 2016

I thought the filter I ordered would be a better fit for my Culligan pitcher. It somewhat works but not as well as the regular culligan filters.

Date of experience: February 22, 2016
Texas
1 review
0 helpful votes
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GREAT pricing
February 25, 2016

Needed some fittings for a piece of equipment. Manufacturer wanted $12 for one. I got 4 for less than $10.

Shipping was fast too.

Date of experience: February 22, 2016
California
1 review
0 helpful votes
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JohnF
February 25, 2016

Great value! Arrived on time and in good condition.

Date of experience: February 22, 2016
Massachusetts
1 review
0 helpful votes
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Marguerita project
February 25, 2016

I call and spoke to a rep. They gave me part number and a phone
Number to order from.

Date of experience: February 22, 2016
California
1 review
0 helpful votes
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Shortage fulfilled
February 25, 2016

Reported a shortage of 10 pieces of my 100 piece order and the 10 pieces were shipped shortly after reporting the problem.

Date of experience: February 22, 2016
New York
1 review
0 helpful votes
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I ordered (3) of these covers and had one with a closure zipper issue. After opening a chat session the item was quickly identified as a defect and promptly sent a replacement. These covers work well and were happy to see great customer service

Date of experience: February 22, 2016
Texas
1 review
0 helpful votes
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The pick ticket was right. The faucet was wrong with the wrong part # right on the package. You have to send back the old one back before they will exchange and send you a new one.

Date of experience: February 21, 2016
New Jersey
1 review
0 helpful votes
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Willis
February 24, 2016

Showed up on time. Was quick and thorough. Very nice would use him again.

Date of experience: February 21, 2016
California
2 reviews
0 helpful votes
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You can see how well the product works, just paid too much.

Date of experience: February 21, 2016
Tennessee
1 review
0 helpful votes
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Uv light for water system
February 24, 2016

Fairly easy to find on website and very easy to complete order process

Date of experience: February 21, 2016
California
1 review
0 helpful votes
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Freshwater Systems Filter
February 24, 2016

Had a new water conditioner installed and noticed that the filter looked dirty so had the contractor remove and old filter and sent for a new one. The new filter arrived on time and in perfect condition to be installed.

Date of experience: February 21, 2016
Florida
1 review
0 helpful votes
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Experience With FreshwaterSystems
February 24, 2016

1) Good web site - easy to navigate.
2) Product as described - pleased with this silicone tubing.
3) Fast delivery.
Thank you

Date of experience: February 21, 2016
Florida
1 review
0 helpful votes
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Replacement water Filter
February 24, 2016

We ordered a replacement water filter for our refrigerator and received it within 3 days. It was cheaper than buying it from a local store. We are very satisfied with the service and would recommend Freshwater Systems to anyone.

Date of experience: February 21, 2016
New Jersey
1 review
0 helpful votes
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Excellent
February 24, 2016

The phone order process was easy and the service was excellent.

Date of experience: February 21, 2016
Massachusetts
1 review
0 helpful votes
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NOT AS AGREED
February 24, 2016

Terrible
I ordered what turned out to be wrong item. Customer
Representative was very courteous and assisted
To help me order correct item and assured me even though items were open I would get full credit. Once I got RMA and returned items credit of $114.00 was reduced to ONLY $29.00 which is not acceptable.
Items had to be opened
To discover that they did not fit
Terrible
I ordered what turned out to be wrong item. Customer
Representative was very courteous and assisted
To help me order correct item and assured me even though items were open I would get full credit. Once I got RMA and returned items credit of $114.00 was reduced to ONLY $29.00 which is not acceptable.
Items had to be opened
To discover they did not fit.

Sent from my iPhone Norm Jutras

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Date of experience: February 21, 2016
New Jersey
1 review
0 helpful votes
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Satisfied customer
February 23, 2016

Very satisfied with products and please with the delivery would recommend this company to all my friends

Date of experience: February 20, 2016
Kentucky
1 review
0 helpful votes
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First Time Order
February 23, 2016

This is the first time that I ordered something from Freshwater Systems. The order arrived as expected and the filters were exactly as described in the product information. The filters were a little difficult to install on my system but that was a system design flaw, not a problem with Freshwater Systems. I will continue to order filters from Freshwater Systems.

Date of experience: February 20, 2016

From the business

Founded in 1989, Fresh Water Systems (FWS) has grown to be one of the largest independent providers of residential and commercial systems, parts, and accessories related to water purification. The company counts among its long-time customers over half a dozen of the nation's biggest pharmacy chains. FWS maintains one of the largest on-site inventory warehouses in the industry at its headquarters in Greenville, South Carolina. This ensures a wide selection of replacement parts, highly competitive pricing, and fast delivery times. We strive for total customer satisfaction with our comprehensive and easy-to-use website and call-in center staffed by dedicated and highly-trained professionals.


freshwatersystems.com
Founded in 1989
Greenville, South Carolina