Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FreshwaterSystems has a rating of 3.4 stars from 3,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshwaterSystems most frequently mention customer service, good price and fast delivery. FreshwaterSystems ranks 2nd among Water Filter sites.
We monitor reviews for authenticity
Have not used the filter yet but the delivery of the filer and ordering was very easy to do.
The filters were the most reasonably priced and arrived quickly
I ordered tripple everpure head and 3 filters. I got 3 eso filters but they came with twin head instead
I thought the filter I ordered would be a better fit for my Culligan pitcher. It somewhat works but not as well as the regular culligan filters.
Needed some fittings for a piece of equipment. Manufacturer wanted $12 for one. I got 4 for less than $10.
Shipping was fast too.
I call and spoke to a rep. They gave me part number and a phone
Number to order from.
Reported a shortage of 10 pieces of my 100 piece order and the 10 pieces were shipped shortly after reporting the problem.
I ordered (3) of these covers and had one with a closure zipper issue. After opening a chat session the item was quickly identified as a defect and promptly sent a replacement. These covers work well and were happy to see great customer service
The pick ticket was right. The faucet was wrong with the wrong part # right on the package. You have to send back the old one back before they will exchange and send you a new one.
You can see how well the product works, just paid too much.
Fairly easy to find on website and very easy to complete order process
Had a new water conditioner installed and noticed that the filter looked dirty so had the contractor remove and old filter and sent for a new one. The new filter arrived on time and in perfect condition to be installed.
1) Good web site - easy to navigate.
2) Product as described - pleased with this silicone tubing.
3) Fast delivery.
Thank you
We ordered a replacement water filter for our refrigerator and received it within 3 days. It was cheaper than buying it from a local store. We are very satisfied with the service and would recommend Freshwater Systems to anyone.
Terrible
I ordered what turned out to be wrong item. Customer
Representative was very courteous and assisted
To help me order correct item and assured me even though items were open I would get full credit. Once I got RMA and returned items credit of $114.00 was reduced to ONLY $29.00 which is not acceptable.
Items had to be opened
To discover that they did not fit
Terrible
I ordered what turned out to be wrong item. Customer
Representative was very courteous and assisted
To help me order correct item and assured me even though items were open I would get full credit. Once I got RMA and returned items credit of $114.00 was reduced to ONLY $29.00 which is not acceptable.
Items had to be opened
To discover they did not fit.
Sent from my iPhone Norm Jutras
On Feb 20,2016, at 12:10 PM, Google Trusted Stores <*******@google.com> wrote:
Google Trusted Stores
Please take a few seconds to give Google your opinion of FreshWaterSystems.com based on your recent shopping experience. We'll use your input to evaluate how they're doing and help other shoppers.
How would you rate FreshWaterSystems.com?
Excellent
Good
Okay
Poor
Terrible
My order has not arrived
My order was canceled
Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA *******, United States.
You are receiving this email at the account *******@yahoo.com because you
©Google Privacy Policy Learn More
How would you rate
Terrible
Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA *******, United States
Very satisfied with products and please with the delivery would recommend this company to all my friends
This is the first time that I ordered something from Freshwater Systems. The order arrived as expected and the filters were exactly as described in the product information. The filters were a little difficult to install on my system but that was a system design flaw, not a problem with Freshwater Systems. I will continue to order filters from Freshwater Systems.
Founded in 1989, Fresh Water Systems (FWS) has grown to be one of the largest independent providers of residential and commercial systems, parts, and accessories related to water purification. The company counts among its long-time customers over half a dozen of the nation's biggest pharmacy chains. FWS maintains one of the largest on-site inventory warehouses in the industry at its headquarters in Greenville, South Carolina. This ensures a wide selection of replacement parts, highly competitive pricing, and fast delivery times. We strive for total customer satisfaction with our comprehensive and easy-to-use website and call-in center staffed by dedicated and highly-trained professionals.

