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Freshly Reviews Summary
Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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Meal quality - you sure live up to your name! All your meals are made with fresh ingredients. Your meats (even after microwaved) melt in the mouth and are always seasoned and topped to make it delicious! Each meal is unique, amazing and keeps you satisfied.
Nutrition - Freshly likes to keep their meals between 400-600 calories avg. Each meal seems to be pretty macrofriendly. I am a bodybuilder and this is pretty important for me. Also each meal is full of micronutrients. Vegetables and nuts are well balanced.
App - literally this app is so easy to use. So easy to skip a week cancel, change your meals and change your amount of meals for the upcoming month. You can see all the nutritional facts of each meal on this app. It is very well made!
Overall - Freshly is an amazing company that will help you hit your goals/ make eating fun and easy. I will be using them for a long time and I recommend them to everyone.
Way better than the first time I tried a year or so ago. Portion sizes are much better. Only complaint is I would like to be able to increase or decrease quantity of meals about 10 days out. Some weeks I would order 9, while others 6 with my work travel schedule. Im stuck keeping 6 Bc of this.
Meals to choose from do not change often enough. I find myself feeling bored with the same meals every week.
Thank you for your review, Lynn! I appreciate your feedback regarding our meal options, and I'm sorry to hear you haven't been fully satisfied with our service. I certainly hope you'll stick with us, as we're working to add more variety as we continue to grow!
I really enjoy freshly meals. I have had a great experience and am able to stay on track with my food choices. Thank you!
Thus far I am satisfied with the flavor and portions of my meals. The only real concern I have is the lack of variety. I'm having to repeat meal choices because there isn't anything new on the menu. It's fine for now because we are new to this service, however I foresee it getting old fairly quickly. Crossing my fingers for some new meal options soon.
Fantastic! Meals taste great, made with quality ingredients, priced fairly. Just heat and eat! Easy to change meal choices and flexible delivery options. Great variety. I highly recommend Freshly!
I cannot day how good Freshlys food and customer service is... do not hesitate to order... serving sizes are great... food is delicious and customer service is outstanding... I am only on week 2 but they can count on me being a customer for quite a while!
Thank you so much for your review, Gigi! I absolutely understand your concerns, and I can assure you that we're working to expand our current delivery options. We recently started offering Monday delivery in some specific zip codes, and we're working to expand this with our carriers to other zones as well!
I LOVE Freshly! It is the perfect solution to my dinner dilemmas. I leave for work at 6:00am and usually return home around 7:00pm. Freshly allows me to enjoy a well-balanced and delicious meal within minutes of arriving home.
And, by spreading the word to friends and family, the possibility to save $20 makes the weekly cost of $39.99 amazingly reasonable! Thank you, Freshly!
As a business owner, father, husband and community leader life gets very busy. I used to eat a lot of fast food because I didn't have enough time. Now my family and I eat healthy because our food is ready in a matter of seconds and there are no dishes to clean up.
I tend to eat take out a lot and find that there are limited healthy and inexpensive options. Freshly supplements my weekly cooking perfectly. I cook twice a week (4 meals) and freshly covers the other 3 days (6 meals).
I love the concept and the convenience of Freshly. Some of the meals I love, others are just okay. I wish they had a little more variety because I find that I order the same meals over and over. Some more breakfast options especially would be nice.
Thank you for your review, Kendall! I appreciate your feedback regarding our meal variety, and I can assure you that we're working to add more options as we continue to grow!
All the meals I've had from Freshly have been good. My only concern is that the sodium and fat contents are a bit high.
My experience with Freshly has been great. Ordering is effortless, meals are wonderful and delivery is always on time. I recommend Freshly to everyone.
Enjoying the varieties of delicious meals in clean & beautiful packaging. Friendly and easy to navigate website, making/updating changes is a breeze.
I had major thumb surgery this summer and couldn't open any packages/jars or use knives, etc., for about 4 months. I ate out every meal, which was very expensive. After my second surgery, I saw an ad for Freshly. It's great! The meals are tasty and fresh, and I've not had any problems with delivery. (The turkey shepherd's pie was only so-so, but everything else has been worth repeating.) At full price, it seems expensive, but when I consider that I was paying at least $10 to eat (unhealthy meals) out, it's a great deal. The best (unintended) part is that I've actually lost about 5 pounds in the past 3-4 weeks because I'm eating healthier, and the portions are controlled. For me, they are just about right I highly recommend Freshly to anyone!
I'm beyond satisfied with Freshly on the quality, freshness, but most of all on the amazing taste of each meal I've eaten. Great work!
I enjoy not having to cook while still getting quality, healthy meals that are delivered right to my door. Plus the meals actually taste good! The one thing I'd love to see are a few of the dishes that are marked spicy, avail sometimes in non-spicy as well. But, I'm happy with Freshly!
The food options are great, the delivery is always on time and the packaging is first rate. The only negative is too much cheese on the pasta dishes and we are not that keen on the gluten free pasta, we use a much nicer gluten free one at home. All the other dishes we have tried have been delicious and will continue to order Freshly.
The portions of some of the meals is nuts! Maybe offer smaller sizes for us tiny eaters. Also, you guys use WAY to much cheese on your pasta dishes.
Meals have been delicious, generous proportions, healthy and easy to heat. Perfect for elder parents that cooking has become challenging to do. Thank you so much!
Thank you so much for your review, Dels! I hope you continue to enjoy all of the meals!
From the business
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review, Andrew! I'm very glad to hear that you've enjoyed the meals more in your recent orders. I've reached out to you via PM, to provide some instructions on how to change the quantity of your meal plan from week-to-week! You can make changes to your orders up to three weeks in advance, or up until your weekly deadline day, which would be about five days ahead of your next delivery.
I look forward to hearing from you so I can assist further!