FreshlyReviews 7,505

I have loved how simple, convenient, and delicious freshly meals have been. I discontinued my service due to moving, and then forgot to change my address to my new address when I resumed it. I called freshly cs, and Lovely (E) was so helpful in addressing my concerns and solving my problems. CS experiences vary greatly company to company, but i was super impressed with Lovely and freshly CS as a whole.

Freshly saves you time and the hassle of grocery shopping by delivering delicious food to your doorstep each week. During this pandemic it might have literally saved lives. I've recommended Freshly to my friends and family and they've been equally impressed. Good sized portions, great variety of meals to choose from, and always outstanding customer service.

Very good customer service. Mark B was excellent. He was polite, knowledgeable, and helpful.

Everything has been as promised to this point. The orders have been accurate and delivered on time every time.

Mae was an absolute delight, courteous, Kind, patient, and very helpful. In the past I owned a large company and if I still did, I would hire her in a minute to work in my customer service division. Please give her an additional atta girl. She is a valued employee that represents your company very well.

Ashley was very patient and helpful! She took a good deal of time to explain the system or ordering skipping, and when needed, temporarily canceling a subscription when away.

Received an email about my next delivery that I contacted customer support. The support person replying to me was prompt and professional. Thanks

Great taste. Always arrives on time. But so wish it had less sodium.

I've tried a couple other meal delivery services and Freshly is by far the best. Delivery occurs as promised and the meals are delicious.

Customer service is great! Someone is always there and very helpful. Food tastes great, only thing is that I wish more options were available. There are only a few meals I like so more options to choose from would be great.

I used the chat option and I liked how it told me how many visitors were ahead of me so I could estimate my wait time. Pheter helped me to add special delivery instructions to my account and answered all my questions quickly. Thank you Pheter.

I was charged for 9meals when I had the default to 6 meals. There is a glitch in the software that reverts back to previous default right before it's time to order.

Easy to order, variety and no driving!

The only thing I don't like is that you don't recycle your delivery packaging and it's not very environmentally friendly.

Aisle was wonderful in helping me!
Thank you! Very knowledgeable and informative!

The food is delicious, and is made with quality ingredients. The food orders have always come on time. The website is very easy to use, and any questions I have had were answered right away!

I have tried several meal serviced and FRESHLY is by far the best! Reasonably priced and very tasty.

Gene resolved my issue in about 5 mins! A small matter with multiple subscriptions. Food is really great - beef & chicken with wide choices and skipping weeks is great feature.

With the Covid-19 pandemic going on I expected that there would have been interruptions with your service and was very happy that there wasn't. I would like to see a "favorites" area to save meals that I really enjoy. The Steak Peppercorn meal is, without a doubt, my favorite; I love it. I would like to see more meat options other than chicken, more beef options would be great. Thank you.

Freshly dinners are delicious! Great way during this pandemic to enjoy dinner without the fuss. It's nice to take a break from cooking. Meals are tasty and one serving is enough. No going back for seconds when you are trying to lose weight!

Texted to cancel my subscription. It was taken care of within 30 minutes! Fast and friendly. Can't ask for anything better than this.