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Freshly Reviews Summary
Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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Food arrives on time, beautifully packaged. The selection is unbelievable as is the quality ( and to think that all of this bounty is gluten free without anyone being able to notice it). I'm hooked. You did it.
Ivy was the representative that helped me get back on track with freshly she did her job super good never stumbled did everything correctly and answered all my questions I was very very happy with Ivy thank you Jeff
Thank you so much for sharing this stellar review, John! I'm delighted to hear that the meals were able to made an impression. Thanks again for rating us and we hope you'll continue to enjoy!
Thanks for the 5-star rating, John! We appreciate you writing your feedback to our meals and service.
Needed help cancelling an order and Christopher helped me within minutes. Very helpful!
Let me begin by saying I'm an extremely picky eater. Chicken nuggets and french fries would always be my go to meal. I began trying Freshly because of a promo and I was curious. I love it! I have officially have added at least five new foods to my "will eat" list since I started trying Freshly a few months ago. Who knew the cauliflower mashed potatoes would take like mashed potatoes. They are my favorite thing now. Butternut mac and cheese? Delicious! I'm now eating healthier than I was previously, remember that I previously lived on chicken nuggets for meals. I know the price originally made me nervous but now I so believe that the food is worth the price.
WOW --this is beyond amazing, Jordan! Thank you for making us part of your weekly routine. We've loved introducing you to new favorite dishes!
My husband and I couldn't be more pleased. I have ordered meals from several other places and this is by far the best. Great flavor and texture. I will keep these delicious meals on my weekly menu from now on.
We've loved cooking for you two! Thanks for the awesome rating and review, Gina!
It was very good and filling. A little on the spicy side for me. It was still wonderful.
Thank you for sharing this with us, Bonnie! I'll be sure to pass your thoughts on our meals' seasoning over to our kitchen, though, I'm happy to know you've enjoyed your meals overall. If there's more feedback you'd like to share, give us a shout over at [email protected]!
Great tasting meals at your fingertips! After working all day it takes very little time to prepare and serve!
Well, it sounds like we're perfect together! Thanks for being a part of our Freshly family, Debra!
So far so good. Why should I spend time with this survey? All I want to do is order some meals like I did some months ago. I need to see how good they are and if they are worth the money. But I would like to not have to answer surveys. I've little time for that. Bon aperitif.
Hi Emma, I'm so sorry for any inconvenience, but I'm glad to hear that you're enjoying our meals! Of course, you're not obligated to write reviews for us, but I totally appreciate your taking the time to share your experience with us. Thanks for the rating and for being part of the Freshly fam!
These dinners are so easy. Right now I'm chief caretaker form my husband. Having Freshly delivered means can take several duties off my plate: Shopping, cooking, and cleaning up.
That is a win win for me! No more "What are we having for dinner at 6PM, when I haven't given it a thought all day. Easy, peasy and I'm done.
Hi Candy, I'm so glad we found each other! We're so happy to cook for you, and I hope you'll continue to enjoy each of your meals weekly! Thanks for rating us and for being part of the Freshly fam!
Christopher helped me get the rewards that I was due for making a referral. He was extremely helpful!
Thanks for taking the time to share your fantastic review, David! I'm so happy to hear how Christopher was able to provide you with an awesome customer service.
Requesting more Mexican entrees be added to the menu, even if it's just one per week would be great
I have really been surprised by the quality and flavor. I have not ate any meal I didn't like. The flavor, the texture my whole experience has been really good.
I think what I like most is that I am eating better food and the meals keep me away from fast food. Very happy :)
Thank you for the awesome feedback, Donald! I'm super thrilled to hear you've been satisfied with our meals which is exactly our goal. I hope we could keep you happy in all your future orders.
Love the meals but wish it was a bit more serving size
Thanks for sharing your thoughts, Maritza! I love that you've enjoyed our meals, and I'll be sure to pass your feedback on the portions over to our kitchen!
This is what we love to hear, Trudy! Please share more on your favorite meals!
I started using Freshly to bring to work for lunch, but the food is so delicious we also use it for late nights when we don't want to cook.
Sounds like we're pretty good together! Thanks for the love, Karren!
I love how vibrant and user friendly the website is. Meals are easy to select and provide more than enough information to make an informative decision. For someone who is always pressed for time, Freshly not only makes it convenient for me to receive these delicious meals at the comfort of my home but makes ordering in less than 2 mins a snap! Thank-you so much!
Sounds like we're a perfect fit, Taunisha! I hope you'll continue to order and enjoy! Thank you so much for sharing your experience and for being part of the Freshly fam!
I love to cook don't get me wrong and I love to have people over but when you are working long shifts and in isolation when you are not, it is nice to come home to a meal that makes you feel like you have a personal chef in the kitchen. It is one of the affordable luxuries Covid-19 has afforded essential workers like me.
I'm so happy to hear about your experience! We hope to provide you with more meals you'd enjoy each week, especially after a long day at work! Thank you so much for rating us and for being part of the Freshly fam!
Agent took care of my issue effortlessly in no time. It was great and easy.
It looks like Christopher left a good impression! Thanks for this incredible rating, Alexis!
From the business
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sounds just right! We appreciate this incredible rating, Cherie! We hope you continue to have this wonderful experience with us!