logo
logo
Freshdesk
Write a Review

Check out our latest communities fighting
AI scams on Reddit and Facebook

Join on Facebook Join on Reddit

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Emerson T.
Brazil
1 review
0 helpful votes
Follow Emerson T.
Unfollow Emerson T.
Share Review
Report Review
Terrible support - stay away from Freshworks products
March 8, 2020

Terrible support. It's taking 5 days for them to apply a simple SSL to our custom domain. Our support portal is down for 5 days because they can't do a 5 minutes job in a timely manner. That's unacceptable. Stay away from Freshdesk, Freshchat and the other products from Freshworks.

Date of experience: March 6, 2020