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Frenchie Shop Reviews Summary
Frenchie Shop has 24 customer reviews and ranks 597th in the Pets category.
I order 3 items for a larger size French Bulldog. What I received was only 1 item (tiny, tiny boots) that wouldn't fit the smallest Chihuahua. While I received communication in email right away, the order took more than 2 months to receive. My complaint was not favorably dealt with as they claim that they outsource the purchases to China so there is no getting a refund. I do NOT recommend anyone buy from this company. It's really bad and you'll lose your money.
I bought an item from this seller and it never gets delivered while their shipment tracking showed delivered. I filed a case with Paypal and Paypal said they review the shipment tracking and refused my case...?(transaction Id 1LB*******L*******P)
Before i contacted Paypal, i contacted both the shipping company and the seller the themselves but they blaimed to the shipping company.
I even provided screenshot from security camera showing that there is no parcel as well as any sign of delieverer at the time of the item marked as delievered from the shipment tracking.
This is either a scam or irresponsible seller that doesn't care about the buyers after you paid. And there is no guarantee for the items you paid that delivered to you. Beware of the seller, I hope that no more people would have the same experience as I did.
You would think this was coming from the USA, nope... China. Takes months to get and then its the wrong size. Try to get a refund - you have to pay to send it back and thats $$$. Horrible company, terrible customer svc. Filing a complaint with whoever will take the complaint.
This a first time I leave a bad review, I always try to work with the companies first as I know how a bad review can hurt a business
I bought the shark bad, "L" size. I looked on their size chart to find the best fit for my dogs.
Unfortunately their size chart is not accurate and the "L" size I asked is actually with the "M" size measures
It is being over a month that I am communicating with their customer service and when I confirmed that I want I return or a refund (I was ok with a refund of 40% of the product just to close this nightmare) they just stop to answer me.
Please be careful before to buy from them!
HORRIBLE CUSTOMER SERVICE!
NOT A SERIOUS COMPANY!
