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FreeScoreOnline

4.2

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FreeScoreOnline Reviews Summary

The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.

This summary is generated by AI, based on text from customer reviews

service
5
value
4
shipping
1
returns
1
quality
2

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Your company
February 18, 2020

Thank you job well done. Consider this my cancellation I am no longer need of your services. Please confirm email *******@gmail.com

Date of experience: February 18, 2020
Germany
1 review
0 helpful votes
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Good Experience
February 18, 2020

It was convenient and easy getting the scores.
The experience went well.

Date of experience: February 17, 2020
Nebraska
1 review
0 helpful votes
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Worked
February 17, 2020

I got my full report from all 3 credit reporting agencies including what my credit card balances are and if my identity is at risk.

Date of experience: February 17, 2020
Maryland
2 reviews
0 helpful votes
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My Heartache!
February 17, 2020

OK I got a bloody nose for my trouble but it's getting better.

Date of experience: February 17, 2020
New York
1 review
0 helpful votes
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First one
February 17, 2020

Not too bad! Was easier than I thought thank you very much!

Date of experience: February 17, 2020
New York
1 review
0 helpful votes
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Accurate quick results
February 17, 2020

I was not aware that FIOs gave me a bad report, my credit history has been impeccable since I was able to get credit. FIOS sucks!

Date of experience: February 17, 2020
Massachusetts
2 reviews
0 helpful votes
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Received comprehensive information
February 17, 2020

I received better quality information than I have typically received from the 3 credit bureaus.
I would highly recommend this service.

Date of experience: February 17, 2020
Mississippi
1 review
0 helpful votes
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Good
February 17, 2020

Good. I received my credit score right away. Thank you

Date of experience: February 17, 2020
Oregon
1 review
0 helpful votes
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Review
February 13, 2020

Very Helpful. It would be nice to know who exactly currently owns any debts that you may have though.

Date of experience: February 13, 2020
Illinois
1 review
0 helpful votes
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Check my credit score
February 11, 2020

It was good now i dont need to be a member thanks maybe sometime in the near future

Date of experience: February 11, 2020
Louisiana
1 review
1 helpful vote
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Unsure of Company
February 14, 2020

Do not recall this company. Did ask for Credit Scores online.

Date of experience: February 11, 2020
Florida
1 review
0 helpful votes
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Carlos credit scores
February 11, 2020

Everything went smoothly as I already have gotten my credit scores, usually once a year, for at least the past 20 years.

Date of experience: February 11, 2020
Georgia
1 review
1 helpful vote
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Reviews
February 14, 2020

Don't want pay for my report thank you. Cancel my subscription

Date of experience: February 11, 2020
Virginia
1 review
0 helpful votes
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Easy
February 11, 2020

It was very straightforward and easy to navigate all the scores where right in front of the screen for me to click on and review

Date of experience: February 11, 2020
Illinois
1 review
0 helpful votes
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Credit Score app rating
February 11, 2020

Quick, efficient and easy to navigate. I really like site and I received information quickly and it was very easy to navigate on the website.

Date of experience: February 10, 2020
South Carolina
1 review
1 helpful vote
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My scores
February 14, 2020

Received scores without any trouble. Was pleased with results.

Date of experience: February 10, 2020
New York
1 review
0 helpful votes
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Was able to see my score from all three major FICO score holders - only a 2-point difference between the top and lowest score - that's good to know. I had put a freeze due to fraudulent activity and all three had that notes, again, good to see. I have been keeping tabs annually so nothing unexpected in my data and the balances seemed close to actuals. Problem info in the past were corrected (then) and stayed corrected. Information seems good.

Date of experience: February 10, 2020
California
1 review
0 helpful votes
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Good Service! Keep it up
February 10, 2020

It was really wonderful to all credit score together but monthly charges seems to be high to view score alone. Unfortuatenly i could not afford monthly subscription. Thanks for having such a awesome application.

Date of experience: February 10, 2020
District of Columbia
1 review
0 helpful votes
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Comparison Shopping
February 13, 2020

I opened the trial membership from ScoreSense to compare that program's services, features, and costs to those provided under my current Discover Card and Lifelock accounts. Although the services and features provided under the ScoreSense program appear to be comprehensive and in many ways comparable to my Discover Card and Lifelock programs I have found nothing in the way of additional features or benefits which would justify the high (in my opinion) approximate $30/month cost of ScoreSense's offering.

Date of experience: February 10, 2020
California
2 reviews
0 helpful votes
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Yes thank you for my score
February 10, 2020

Thank you for letting me know what i need to make my score better.

Date of experience: February 10, 2020