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FreeScoreOnline Reviews Summary
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
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The experience was frustrating. I was directed to too many links that did not give me help or answers I needed., I am not technically inclined. At one time in my life I wrote on Black boards. This site is like many I encounter. Assuming everyone understands what to do. I don't. I prefer talking to a person. Finding a phone number is also complicated, since now we are to communicate on phones or computers. Then getting through the Voice response to actually talk to a person is madding.
Service performed just as advertised. I got all three scores posted easily.
I was happy with obtaining my credit score for the price of $1.00. However, I feel that before starting the process of getting my score that you would have told me up front that a membership fee was going to happen after having the site for a week only. Very disappointed that I now have to cancel before a deadline date in order Not to be charged a fee of $29.95!
Smooth process to quickly look up all 3 major credit scores and credit related info in a quick fashion!
I cancelled the order because it never said I would be charged
My experience with FreeScoreOnline was pleasant and the instructions were simple to follow, and the platform was very user friendly!
Stocking, helping customers, price changes, reviewing the orders
I only wanted to see my free credit score report which I received. I don't need any other services that I will be charged for following my inquiry. I would greatly appreciate being cancelled from further assistance.
Thank you.
My score is trending in the right direction as I managing my score
It took about 5 minutes from the first step to completion. I was able to view all 3 credit scores almost immediately. All for a $1.00.
Great ezperience. Easy to use. Fast results... covers all bases for all three credit reports... i would recommend this site or app to anyone looking to chech up or trying to resolve a credit matter
Seemed simple. Unknown reason why I have a low score. Paid off all debt. Do not carry large balances. Never bankrupt, worked everyday for over 40 years.? No loans for almost 10 years. How to remove what to improve. Cannot find help
I got a credit report which I believed to be free except for the $1 fee. I was charged $19.95 on my credit card for a service I did not want and ended up cancelling as soon as I saw it on my card. This is very deceptive and I am very angry that during a time with Covid that you think people can be taken advantage of... disgusting!
I needed my scores quickly. This site was quick and easy!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members