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FreeScoreOnline

4.2

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FreeScoreOnline Reviews Summary

The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.

This summary is generated by AI, based on text from customer reviews

service
5
value
4
shipping
1
returns
1
quality
2

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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I AM 100% SATISFIED!
September 29, 2020

My experience was: EXCELLENT, FAST & EASY, beside help me how to improve my credit score, beside helped me how to know improve my credit score!

Date of experience: September 29, 2020
Illinois
1 review
0 helpful votes
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Credit US
September 29, 2020

A good reminder about national economy especially around Presidential debates.

Date of experience: September 29, 2020
Florida
1 review
0 helpful votes
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First time
September 24, 2020

The lady to help me understand was extremely helpful. She went over and beyond to explain me what are my steos

Date of experience: September 23, 2020
New Mexico
1 review
0 helpful votes
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Great
September 23, 2020

Awesome experience I got my reports and was able to get the information I needed thank you

Date of experience: September 23, 2020
North Carolina
1 review
0 helpful votes
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It was good and easy
September 23, 2020

The site was very helpful and easy to get to and not hard.

Date of experience: September 22, 2020
Pennsylvania
1 review
0 helpful votes
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Fast and easy.
September 22, 2020

Well satisfied. I would like help to get my credit score up.

Date of experience: September 22, 2020
New Mexico
2 reviews
0 helpful votes
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Excellent service from online chat - quick and pleasant

Date of experience: September 22, 2020
Georgia
1 review
0 helpful votes
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My scores
September 19, 2020

I had a little trouble in the beginning but after I figured out how to use the site it was great

Date of experience: September 18, 2020
Georgia
1 review
0 helpful votes
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Confused
October 11, 2020

I don't like the idea of a free annual credit having a $1.oo charge up front with a subscription attached. As a matter of fact I and still waiting for my $1.00 to be credited back to my account.

Date of experience: September 11, 2020
Arizona
2 reviews
0 helpful votes
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Credit score & Report
October 9, 2020

Everything was very vague. Exactly what membership did I join and how much does it cost?

FreeScoreOnline attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2020
Maryland
1 review
0 helpful votes
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Free Credit Score
September 8, 2020

I was please to see all three credit scores and reports.

Date of experience: September 8, 2020
New Jersey
1 review
0 helpful votes
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Very Good Service
September 8, 2020

The instructions were very good but my only concern is that my VERY PERSONAL INFORMATION Should be legally protected and confidential and it cannot be illegally hacked or go into the wrong hands

Date of experience: September 8, 2020
New York
1 review
0 helpful votes
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Credit check
August 31, 2020

It's been easy, fast, self-explanatory and in happy with my results as far as the website. I've referred my kids and friends to do the same because it's just that easy

Date of experience: August 31, 2020
Texas
1 review
0 helpful votes
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Credit review
August 25, 2020

Your website was easy to use & the instructions were clear.

Date of experience: August 25, 2020
Washington
2 reviews
0 helpful votes
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Awesome
August 25, 2020

Great it was easily accessible and definitely useful!

Date of experience: August 25, 2020
North Carolina
1 review
0 helpful votes
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Fine
September 30, 2020

It went fine. My only problem is that now I am receiving all kinds of offers to "help" with my credit score. Do you sell my information?

FreeScoreOnline attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 25, 2020
New York
1 review
0 helpful votes
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Easy to used.
August 25, 2020

My experience was good, but I would like to know how can I print this record?

Date of experience: August 25, 2020
Washington
1 review
0 helpful votes
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Works fine
August 25, 2020

Once I was able to prove my identity, the site worked fine.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Quick and Easy
August 25, 2020

It took less than 5 minutes to get my score for all three bureaus

Date of experience: August 25, 2020
North Carolina
1 review
0 helpful votes
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Credit Score Upgrade
August 22, 2020

Using this service was very Helpful in getting a true credit Score for me!

Date of experience: August 21, 2020