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The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.
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Tried to explain that my redemption was not for canada and asked to be refund to account and was told could not be done and would not accept screen shot lost 10 bucks
You are liars, my brothers are blocked from you, and the account has exaggerations of their fatigue, and they solve the polls, and I took you their money, I do not forgive you I no longer use your application and I stopped using them and warned everyone about you because my time was used and taken
Hello M,
We’re truly sorry to hear that you’re feeling this way about your experience with Freecash. We understand how frustrating it can be when issues arise, and we want to assure you that we take all concerns seriously.
Freecash is a German-registered company, and we are committed to maintaining transparency and trust in all our operations. We are proud to serve over 25 million users and distribute millions in rewards each month. Our team of support professionals and fraud analysts work diligently to ensure the security and integrity of the platform.
We understand your concerns and would like to investigate the issues you've mentioned further. I’ve identified your account from your review and have sent you a direct message. If you need further assistance, please don’t hesitate to contact our support team at [email protected] or use the 24/7 support link available at the bottom of Freecash.com.
Best regards,
Joshua
I like it This is very honest I have a source of income from it, thank you, you are wonderful
I used to absolutely love the app! I got friends involved with it and used it multiple times a day. I'd even cash out rewards on a weekly basis! But then offers started going down even when I would buy items in games. And then rewards I already got would be removed because a game would suddenly decide a month after the fact that they believed I cheated to earn said reward. It's pointless to clarify, but I have never cheated and wouldn't even know how to cheat on a phone game.
Talking with support is difficult. It's an AI bot that half replies to your questions and resists getting you in contact with a real person.
When FreeCash runs well, it's amazing. I really, truly enjoyed it for the first few months. Something's changed though and my goodwill towards them is gone.
Hello Amanda S,
Thank you for sharing your experience with us. At Freecash, we strive to provide the best and quickest-paying opportunities for our users, so we're sorry to hear that you haven't received credit for this particular offer.
There could be various reasons for this, such as tracking issues or needing additional time for our Offer Partners to complete their review.
While our AI bot is designed to help with general inquiries, we are always here to assist further. I've located your account based on your review and have sent you a direct message. For additional help, feel free to reach out to our support team at [email protected] or visit our 24/7 support link at the bottom of Freecash.com.
We look forward to assisting you!
Regards,
Joshua
Made a few extra bucks here, cash out quick and easy in minutes.
So far I am loving this app I am actually making money playing games that I would be playing for free anyways so it is definitely a win win for me, boredom is a thing of the past! I have already cashed out and it was only a couple weeks of playing. I give free cash 2 thumbs up
Great site to collect rewards by answering surveys. I trust it. Easy to use and quick to deliver money.
I love it especially the cashing out real money part for playing games I made 30 bucks the first day
Comes in handy when you need spare change for gas and extra things, when you're in need download Freecash it's quick and convenient
Hi G,
Thank you for your kind words and for leaving a review! We appreciate your feedback and would love to hear more about your experience with Freecash. Your input helps us make improvements. Please feel free to reach out to our support team at [email protected] or use our 24/7 onsite support link at the bottom of Freecash.com to share your thoughts.
We look forward to hearing from you!
Best regards,
Joshua
Comes in handy when you need spare change for gas and extra things
I live in the UK. I have just spent weeks and weeks earning £218. I withdrew £160 on a Visa card to buy food shopping and the card doesn't even work, even at the store promised to work in the UK. I thought okay I'll get the other £40 as a Bank Transfer so it's straight to my bank and nowhere does it say you can not. Turns out you can't and it's only for US citizens. How ridiculous and useless that I spent time and money on the App and now I can't use any of it! I am furious!
Hannah
Hello Hannah R.,
Thank you for sharing your experience, and we’re truly sorry to hear about the frustration with your withdrawals.At Freecash, while we strive to offer a variety of withdrawal options to accommodate our users, some methods may have geographic restrictions due to the policies of our payment partners. We’d be happy to take a closer look at your account and provide support with any issues you may be facing.
I’ve identified your Freecash account from your review and have sent you a direct message. For further assistance, please feel free to contact our support team at [email protected] or use the 24/7 support link at the bottom of Freecash.com.
Best regards,
Joshua
It's legit. Pays out in a timely manner and would definitely recommend
I enjoy playing games on my phone, Freecash allows me to earn money for doing just that! The only thing I would say is a negative factor is the amount of time it takes to cash out what you earn. It would be nice to have it available in 7 days versus 14.
I cashed out $10. To PayPal but my PayPal email is different then my email I use for the Free cash app. I was never asked for a pay pal account number or email when I cashed out. I read all the info on the website. All the articles in the support. I even tried messaging and chat with your AI customer service and they could not help me. Just kept telling me the same thing I had already read. Which was that Tango and PayPal would email me saying my payment was ready and would ask what email for PayPal I wanted to use. That never happened. I never received an email from Tango or PayPal. I tried contacting Tango but got the same AI computer that only told me the same thing. Never giving me a reason why I had but heard from Tango or PayPal or why my payment wasn't sent. I got no help from anyone just a pre program computer telling me useless info. I waisted my time playing the games and more time talking to a computer.
I'm waiting for the rest of my awards to pay off and then I'm done using Free cash app. Why I have to wait so long to receive my payment is beyond me. No other app like this one I have used has never paid out weeks after I've finished the tasks.
Hello Angela C.,
We’re really sorry to hear that you’re facing issues with our withdrawal methods! At Freecash, we’re committed to making sure our users can access their rewards quickly and easily once they’re credited. We’d love the opportunity to review your account and help you navigate any difficulties you’re experiencing.
I've located your account based on your review and have sent you a direct message. For additional help, feel free to reach out to our support team at [email protected] or visit our 24/7 support link at the bottom of Freecash.com.
Looking forward to assisting you!
Kind regards,
Crimson
I worked really hard to earn the money I did, and I had my account frozen. I did what was asked of me, MULTIPLE TIMES, and I now am blocked. Still trying to figure it out, but pretty sure they just don't want to pay out the money. Not very cool.
Hello Melissa J.,
We regret to hear that your account has been banned. At Freecash, we utilize a combination of manual and automated security systems to ensure the integrity of our platform for all users and partners. Unfortunately, this can sometimes lead to accounts needing additional verification. We apologize for the inconvenience this causes.
To resolve this issue, please contact our dedicated 24/7 support team via the support link at the bottom of Freecash.com or email us at [email protected].
We hope to assist you soon!
Best regards,
Crimson
One of my cash outs was never sent to me; & they will tell you to call PayPal. I called, no money was sent to me. I wasted my time & I'm furious! Thinking of filing a report with the FTC.
Hi Ayanna F.!
We’re so sorry to hear you’re experiencing problems with our withdrawal methods. We strive to offer the best service to ensure you can access your rewards as soon as they are credited. We’d be happy to take a closer look at your account and assist with any difficulties.
I was able to locate your account from this review and have sent you a direct message. For more assistance, please contact our support team at [email protected] or use the 24/7 support link at the bottom of Freecash.com.
Looking forward to assisting you!
Kind regards,
Crimson
It is good and i Get money from it but sometimes i download apps and then they dont Connect or i take full serveys and Get nothing. Furthermore i dont like that you have to insert a prnt.sc when showing that i didnt Get payed for offers and you guys kinda owe me some dollars for that but it is still a good site that pays well
I was on May two days and.i earned 25 visa card. Games are alot of fun so it's easy to build up points and money.
Impressive,Keep up the hard work 💪. Reward system is pretty straightforward however keep in mind the application provides terms and condition.
The offers and games to choose are great and finally there's a real app that pays like it says it will! Very quick payouts and easy to manage.
I was really impressed with my experience. I showed prove of my completed offer. My funds were released nice and fast. I'm impressed! Good job. I will keep on using freecash.
Answer: So i it say something about account banned but i dont know what to do about that so can i get help
Answer: Hello! We'd like to resolve this with you on site, where we have easy access to your account and all of the information needed to investigate this issue. Could you please reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) or email us at [email protected] to see if we can't resolve this issue? Thanks so much! Kind regards, Jax
Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.
The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.
On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...


Hi there Tara B.!
We’re so sorry to hear you’re having trouble with our withdrawal methods. We take great pride in providing a seamless and efficient process for our users to access their rewards, so it’s disappointing to hear you’re facing issues.
I've located your account based on your review and have sent you a direct message. For additional help, feel free to reach out to our support team at [email protected] or visit our 24/7 support link at the bottom of Freecash.com. We’re eager to help you get your rewards and resolve any problems you’re encountering!
Looking forward to your response!
Best,
Crimson