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Freecash

3.9

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Freecash Reviews Summary

The company's app has garnered a generally positive reputation, with users appreciating its user-friendly interface and diverse earning opportunities through games and surveys. Many customers report satisfactory cash-out experiences and prompt customer service support. However, concerns persist regarding the slow accumulation of earnings and frequent disqualifications from surveys, leading to frustrations over wasted time. While users recognize the app as a reliable source for supplemental income, they suggest improvements in the survey process and cash-out options to enhance overall satisfaction. Overall, the sentiment reflects a balance of enjoyment and areas for enhancement.

This summary is generated by AI, based on text from customer reviews

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Florida
1 review
0 helpful votes
Follow Donald A.
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Games are set up so that you can't win the big cash without spending big cash but as long as your careful it's am easy way to distressed and earn some cash at the same time. Easy to cash out as well.

Date of experience: August 4, 2024
GB
1 review
0 helpful votes
Follow Creen Q.
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Brilliant app and good pay outs
August 14, 2024

Brilliant app and good pay outs. Cashed out $300 in a few months

Date of experience: August 4, 2024
Georgia
1 review
0 helpful votes
Follow Evelyn C.
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I completed a task 2 days before it expired but didn't receive the reward. Was told to wait 3 days because sometimes it takes a while. Then it expired and I still didn't get the credit.

Date of experience: August 4, 2024
California
1 review
0 helpful votes
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Give it a try was worth it, played some games made some $$$$, make some cash while wasting some time, I thought it was fake but I got an Amazon gift card code

Date of experience: August 4, 2024
GB
1 review
0 helpful votes
Follow Toni H.
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Fast pay out but don't use paypal
August 14, 2024

I've cashed out to PayPal with a fee which i don't think is right.
Now I can't release the money from PayPal and they want to charge me so I'm very disappointed to say the least.

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2024
David S. Freecash Rep
over a year old

Hello Toni H,

We’re really sorry to hear that you’re facing issues with our withdrawal methods.

At Freecash, we’re committed to ensuring our users can access their rewards quickly and easily once they’re credited. Freecash partners with various vendors, including PayPal, to process these withdrawals. Any fees charged are from these vendors and not from Freecash. A summary, including the fee, is shown before you make a withdrawal.

We understand that getting the full payout is important. Please browse our withdrawal section at https://freecash.com/cashout to find other fee-free withdrawal options.

If you need further assistance, please get in touch with our support team at [email protected] or use our 24/7 onsite support link at the bottom of Freecash.com. We’re here to help you resolve this issue and ensure you can enjoy your hard-earned rewards!

Looking forward to assisting you!

Kind regards,
Crimson

Canada
2 reviews
2 helpful votes
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Website not so good with iPhone
August 14, 2024

Games are fun and payout is good.
Can't complete survey and website buggy (need refresh every page)
Couldn't cash out for a whole week but seem to work fine now

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2024
David S. Freecash Rep
over a year old

Hi David B,

We at Freecash are truly sorry to hear you've had a disappointing experience! Your satisfaction is our top priority, and we're committed to being the #1 earning app. We would love to hear more about your experience and any suggestions you might have for improvement.

Please reach out to our support team at [email protected], or you can also use our dedicated 24/7 support link available at the bottom of Freecash.com. We’re here to help and eager to resolve any issues you're facing!

Looking forward to hearing from you and making things right!

Kind regards,
Crimson

Texas
1 review
0 helpful votes
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I was extremely satisfied
August 14, 2024

I was extremely satisfied until I just tried to redeem a 25 and 50 dollar gift card for Google Play that was not honored. They said the cards were not valid. Not sure what to do now.

Date of experience: August 4, 2024
Georgia
1 review
0 helpful votes
Follow A V.
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Banned my account after 3 years
August 14, 2024

Banned with no warning or even explanation. Ridiculous. Why?

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2024
David S. Freecash Rep
over a year old

Hello AM!

Thank you for reaching out. Please note that we have fraud processes running 24/7 through automation and dedicated investigations team that monitor our platform and offers. In regards to your profile, we can confirm that we have detected data patterns that indicate breaches of our ToS which you agreed to upon creating your Freecash profile. Please note that we take abuse of our platform very seriously and this is why your account has been blocked. While we do apologize for any inconvenience this may cause, this decision will not be lifted or reversed. We do hope you have a good day in spite of this news.
Sincerely,
Jax

Florida
1 review
0 helpful votes
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Best thing ever
August 14, 2024

I love this app it's the best at first I had my negative thoughts about it because I did not really get to understanding it but I totally got the ropes in the app now thank you free cash for being loyal and honest and the best you guys really get a #1 in my book

Date of experience: August 4, 2024
Texas
1 review
0 helpful votes
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I like money..
August 14, 2024
Updated review

I like money. 🤑
& It's cool when it works. 💨🥶
$#*! the surveys. 🖕🤡🤡🤡

Date of experience: August 4, 2024

Won't give rewards for COMPLETED offersSlow response...
February 19, 2024
Previous review

Won't give rewards for COMPLETED offers
Slow response from support
Too many surveys I don't qualify for?!
Honestly doesn't pay enough or keep their end of the deal...

Date of experience: February 11, 2024
Washington
1 review
0 helpful votes
Follow Link D.
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I tried this platform so YOU don't have to. Here's everything you need to know.

Long story short: yes, you can make money, BUT the energy and time commitment far outweigh the rewards. Essentially, it's a virtual casino designed to hook you with the promise of easy money, which is not easy at all.

Here's why:
1) Too Much Personal Information Required: You can't cash out even $0.01 without submitting your personal information (including a scan of your face) to a "super secure and trusted" verification service.
2) Limited Cash Out Options: You can only cash out in specific amounts. Unless your earnings are exactly equal to one of the chashout amounts, you'll be forced to keep playing or forfeit the leftovers.
3) Cash Out Fees: There's a 5% cash out fee on real money (no gift cards).
4) Uhh, Customer Service?: There's no way to contact a human from customer service, but hey you can talk to a BOT or read one of the many not-so-helpful articles from the self-service section 👍😃👍
5) Delayed Payouts: After completing a task/deal, you have to wait 7-14 days before you can DO anything with the money.
6) Broken app: The surveys are a big waste of time. Deals progress tracker doesn't always show your progress. Some deals will register once you download the app, others won't, and don't even bother opening a ticket with support.
7) NotSoFreeCash: You're basically working for the parent company without actually getting paid enough for your time.

For the time I was using Freecash, my total earnings come to a rate of around $0.92/hour (wow not even $1/hr). I've seen positions at McDonalds that pay 10X to 20X that, which IS actually easy money in comparison.

So tell me… what's your time worth?

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2024
David S. Freecash Rep
over a year old

Hello Link D!

We are so sorry to hear that you've had trouble both getting paid and reaching out to our customer service! We always want to make sure our users are paid properly and quickly for their completed offers. Some offers do take time to credit. This is done to help ensure the user is receiving the proper review of their offer that they deserve. Our only withdraw methods out of many (we offer a variety of gift cards such as PSN, Amazon, Visa, Steam, etc) that has any fees at all are our Paypal and our cryptocurrency withdraws, and those are clearly stated on the site at the time of withdraw.

We understand you have concerns about providing identification so we can verify your Freecash profile. This is a part of a standard “Know Your Customer” procedure that is in place to prevent fraud. At Freecash we have a plethora of fraud prevention processes and automation in place to prevent abuse of our services. As we have over 15 million registered users we must apply due diligence when dealing with online transactions to protect both our community and our partners from scams. We can assure you that we have strict privacy policies in place to protect our users which comply with the the European GDPR. Our privacy policy is viewable on our website.

https://freecash.com/policies/privacy-eu

We employ a team of highly trained customer support staff 24/7 - actual human beings - available globally at any time. Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) for any further questions!
Looking forwards to hearing from you.
Kind regards,
Jax

Canada
1 review
0 helpful votes
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Its trash
August 14, 2024

You banned me for NO reason. And i had over 100 dollars. And lost all of them

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2024
David S. Freecash Rep
over a year old

Hello John D!

We are so sorry to hear you had a bad experience with Freecash. We have fraud detection programs running 24/7 through automation and specialized, dedicated teams to monitor possible fraud. We can confirm that you have seriously violated our Terms of Service, which you agreed to upon signing up for Freecash. We take abuse of our platform very seriously and this is why your account has been blocked. We are sorry for the hassle, however, this decision will not be changed or reversed. Despite this bad news, we hope you have a good day regardless.
Sincerely,
Jax

California
1 review
0 helpful votes
Follow michele M.
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Payouts are good and easy
August 14, 2024

Payouts are good and easy. Most games I like as well. Only draw back is it charges you $5 if want a bank transfer. Other than that its easy to get your money

Date of experience: August 3, 2024
Missouri
1 review
0 helpful votes
Follow Liz J.
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Not impressed
August 14, 2024

It takes forever and a day to even be able to cash out on this thing then it always wants you to cash out to something stupid

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2024
David S. Freecash Rep
over a year old

Hello Liz W!

We're so sorry to hear you're having trouble with our withdraw methods! It's important to us that our users are able to use their rewards as quickly as possible once they are credited. We would love a chance to review your account and make sure that you are able to make a withdraw, and guide you through any difficulties you might be having!

Please know that you should be able to choose your own cashout method from the the Cashout tab, and the site does not choose which way to withdraw your earnings for you.

Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) so that we can make sure you get your hard earned rewards!

Looking forwards to hearing from you.
Kind regards,
Jax

Michigan
1 review
0 helpful votes
Follow Julien F.
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Misleading
August 13, 2024

Most offers on the site are misleading, but it does work well enough.

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2024
David S. Freecash Rep
over a year old

Hello Julien K!

We are so sorry to hear this! We at Freecash strive to provide you with fun, achievable offers that payout quickly, and we're sorry this has not been delivered to your satisfaction! We would love to hear more about your experience at Freecash, and help you through any difficulties you may be having with our offers. Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) to let us know how we can help!
Looking forward to hearing from you!
Kind regards,
Jax

GB
1 review
0 helpful votes
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Awesome and awful at the same time
August 13, 2024

You can earn money but not how an advert describe it. You won't be rich in a couple weeks or months, but if you need some extra for groceries or Amazon it's awesome. Downside is when get to a high rewarded task you probably run into some issues what the support try to sort out but takes time. Make sure you follow there rules and you record stuff to prove you done your things. Good luck and happy earning

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2024
David S. Freecash Rep
over a year old

Hello Judit D!

We strive to make Freecash the #1 earning app, and so to hear you've been having trouble earning with Freecash is disappointing.

We would love to hear more about your experience at Freecash, and help you through any difficulties you may be having so that we can get you on your way to earning your full maximum! Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) to let us know how we can help!
Looking forward to hearing from you!
Kind regards,
Jax

Ohio
1 review
0 helpful votes
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Not trustworthy
August 13, 2024

Played a game on here hit $20 they only paid me $10 Was gonna hit another $40 within a day sk they reduced it to $4. Not a good app and not trustworthy for me.

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2024
David S. Freecash Rep
over a year old

Hello Lena B!

We are so sorry to hear that you did not get the full payout that you were promised. We have implemented new incentives for some of our accounts, based on a variety of factors such as account performance, in-app purchases, and app activity. We understand it can be a bit confusing, so don’t hesitate to reach out to us for more information about this!

Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) for more questions on this particular issue.

Looking forward to hearing from you!
Kind regards,
Jax

Kentucky
1 review
0 helpful votes
Follow Liv R.
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Where is my gift card?
August 13, 2024

My experience is that it take FOREVER to even get to a cash out amount and then I have never even received the $25 gift card! It is clear that you all know my email address so why am I getting a survey asking how you did before the card has even been delivered?!?

Freecash attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2024
David S. Freecash Rep
over a year old

Hello Liv M!

We at Freecash strive to provide the best and most convenient cashout methods for our users, so we are sorry to hear that you are having difficulties receiving your gift card! All gift cards are available immediately after approval, as we want our users to be able to use their rewards immediately!

Redemption codes are found in the "Withdrawals" portion of your profile. Go to your profile (https://freecash.com/myprofile) After selecting “Withdrawals”, scroll down to where you see the Status button. Click the ‘View Code” button. Your gift card redemption code should pop up after that.

I have also reached out personally to your account on site to relay these instructions! Please reach out to our support team at [email protected] or reach out to our dedicated onsite 24/7 support (support link at the bottom of Freecash.com) so that we may take a look for you!
Looking forwards to hearing from you.
Kind regards,
Jax

Ohio
1 review
0 helpful votes
Follow gaielloschuh M.
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Easiest way to make money playing games, I wish I had found it sooner!

Date of experience: August 3, 2024
Connecticut
1 review
0 helpful votes
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Great payout!
August 13, 2024

I got my amazon card instantly and was able to order what I needed right away without having to wait several days for the card to be delivered

Date of experience: August 3, 2024

From the business

Freecash is a globally available get-paid-to (GPT) platform that enables users to earn an array of rewards including cash and cryptocurrencies for completing simple online tasks such as playing games, downloading and testing apps, completing surveys, signing up for brand offers, and more. It's important to note that Freecash is entirely free to use and is an excellent way for anyone seeking to earn some extra income, although it's even possible (but rather challenging) to make a full-time income using Freecash.

The platform's legitimacy is reinforced by its substantial user base of millions globally and its impressive track record of having paid out over $35 million to its members. Undoubtedly, Freecash is one of the leading GPT platforms available on the web today, and it's constantly improving and growing.

On Freecash, users have a vast array of options for earning rewards that can cater to anyone's preferences. The available options include tasks such as playing mobile games, comp...


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