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FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
We monitor reviews for authenticity
I recently purchased a Creed Aventus fragrance from Fragrancebuy, expecting it to be authentic, but I am extremely disappointed with the product I received. Upon comparing it with the same fragrance purchased from a high-end retailer, there are clear discrepancies:
1. Packaging: The box did not contain the signature Creed paper insert, which is standard with authentic bottles.
2. Perfume Level: The liquid level in the bottle was noticeably lower than it should be.
3. Overall Quality: The scent lacked the richness and longevity I'm accustomed to with Creed fragrances.
I chose Fragrancebuy because of its reputation for selling authentic perfumes, but this experience has left me questioning their authenticity claims. This is very disappointing, especially given the premium price point. I will not be purchasing from them again unless they address these issues and provide assurances of authenticity.
Ordering was easy process and shipping has been good even with postal strike which caused a few days delay... just wish i could buy small 2ml decants save doing blind buying... as don't have any place local to try
My first order just came the other day i live off mainland so expected some delay... but happy my order came well packed and no damage...
Just opened up a few and got good response from friends and co-workers... hope to do a follow up Order soon for gifts for X-mas
Got what I ordered. It is not overnight service but it arrived as promised and packaging was excellent to ensure it arrives in best possible condition.
Always a pleasure... never been disappointed! Thank you!
Delivery fast, product 100% authentic! I highly recommend!
So picturesque of the Bethlehem gifts of gold, frankincense and Myrrh.
Product remained as described, the bottle and packaging remained unaffected by shipping.
Excellent product and service! Accurate description and convenient purchase on website.
Been wearing This brand for years it's my go to so happy I found this site. The whole transaction went smoothly, and I received my perfume in perfect condition
Colognes arrived packaged well, and on time! No fuss
I've ordered from Fragrance Buy multiple times (10+ bottles) and as always, the product, service, and communication is excellent!
Was looking for a certain fragrance and it popped up on fragrancebuy and was sold out the next day glad I got it before it blew out! Very satisfied with the whole transaction
The best! Best site online to get niche colognes
This fragrance has been on my want list for awhile and I am so glad I pulled the trigger! Shipping wasn't the worst. Will be purchasing from FragranceBuy again very soon! :)
I trust Fragrance Buy to have a nice selection of niche fragrances or affordable options and the shipping is fast so it's a no brainer when i need to re-order. Thank you!
Love this boutique online. Buy 50 parfum andevery thing was more than perfect for me. Better than amazon.
Genuine products. Always get what I ordered and well packaged.
Very happy with my purchase. Found a hard to find cologne for my best friend at a great price. Delivered very quickly in perfect shape. Will definitely order again!
Good experience for best deals. Nice collection of designer perfumes
Delivered quicker than expected, and also gave a nice sample alongside my order.
Thanks!
Lo mejor de lo mejor en tiendas en linea de perfumeria, altamente recomendable
The best perfume online store around there world. Thanks for your service
Answer: Hello, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States, Canada, Europe and the UK at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Please don't hesitate to let us know if you have any further questions or concerns and we'd be glad to help on [email protected] Best regards, The FragranceBuy Team
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on [email protected] Warm regards, The FragranceBuy Team
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.


Hello Etto, we sincerely apologize for the issues you're experiencing with the Creed Aventus you received and for the frustration, inconvenience and disappointment this has caused.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We kindly reached out on [email protected] and we kindly await your response.
Best regards,
The FragranceBuy Team