On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
Instant Feedback
We monitor reviews for authenticity
When my order came with a faulty bottle, I was able to easily get in contact with customer service, and the next day they offered me assistance with my order. The products are authentic, and you know that you have the assurance that if you need anything, you can easily contact them and they'll quickly and efficiently offer you something to counterbalance a negative experience. I'll continue to order from them, as they have the best selection and most efficient services.
Really enjoy get fragrances from Fragrance Buy. Whether it's old school colognes to the most popular brands Fragrance Buy does it best to ensure they have at a great price!
The delivery was smooth. It was a bind but, the expensive one was a bust for me. I guess you lose some and win some.
I was going to order from a different site then noticed the wait times on the order so I canceled and ordered from fragrancebuy instead and even after I miss ordered some product the people at FB helped me cancel that order and re order. I'm so happy with my purchase. Will be ordering again. Recommend to everyone.
I have never had a not wonderful experience with Fragrancebuy, including my latest shopping experience. From helping me to activate my gift voucher to delivery of the perfumes I ordered, always exceptional!
I have had pretty good overall experiences with Fragrancebuy.ca for most items. However, I ordered a fragrance that was listed as a tester but did not say "no cap" and was not pictured as such. I've ordered quite a few testers from your company and all had a cap. This is kind of a big deal to me since the cap is a magnetic cap. Missoni Wave was the product. I also cannot apply my free shipping earned credits as a member which seems pointless. Every time I try to apply the offer code it's rejected. I am in the USA. I also redeemed a stackable gift card and used sprays to do so and it was NOT applied to my order. Seems like as a USA member there are issues using my earned member credits.
I had an issue that was most likely caused by shipping and they fixed the issue without hesitation
Clear expectations were presented by the website and then fulfilled, great products were delivered.
Fast service and amazing price of fragrances. Will continue to order from here
Received quick and smells great! Haven't smelled original, but this one is nice.
Great fragrance for spring will get lots of use, good price & overall service
Recently got into frangrances and here in Canada it's nice to have a discounter that offers such amazing deals especially so I can get my hands on some niche houses not available in store around my area. I really like the 99 cent extra fee for protection and a sample. I look forward to some of my fragrance wish list becoming available again.
Great quality at exceptional prices! Super fast shipping and packages always handled with care! My favorite perfume retailer!
It was pretty easy and straightforward, product came on time and I will order from them again.
No problems with cologne sent all original box unopened. Shipping time slightly delayed due to customs? Overall very happy. Have ordered 3-4 times and never a problem!
One stop store. You won't find any better, i can guarantee that.
In my opinion, this is the best site to get your fragrances. Will forever be a customer.
The well-packaged parcel was delivered in a timely way. From Website to doorstep delivery, this was a smooth experience. Pros at the scents end!
Everything arrived on time. All fragrances arrived in good condition. I blind bought all the frgrances based on reviews and I am happy so far. I have only worn 3 out of the 5 I ordered, but ones I have worn have received compliments. I recommend FragranceBuy especially for the great prices and authentic products!
Fragrance Buy offers a lot of fragrances, including hard-to-find gems at great prices. I receive my orders, quickly and accurately!
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members