On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FragranceBuy Reviews Summary
FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
Instant Feedback
We monitor reviews for authenticity
One of the few sights that you can buy hard to find fragrances at competitive prices. Have gotten my hands on some fragrances that have not been able to find anywhere else. Fast shipping from Canada to the US. My first choice to look for fragrances.
Its my first time it was good experience which i received within four days thanks again
I enjoy may pack. It was properly wrapped and delivered to me. Just It would be better if we could have some perfumes in cellophane.
Authentic fragrances with great pricing. Also the shipping packaging is top tier. You don't have worry about damaged merchandise.
Best prices, large inventory, speedy delivery. What's not to like?! Overall my number 1 place to purchase fragrances!
Products were as advertised on website. Original fragrances and delivered without any issues. Happy with both fragrances purchased
I have always had a positive shopping experience with my purchases on FRAGRANCEBUY.CA
This purchase was such a good price that it almost seemed like it was FREE. REPEAT CUSTOMER.
My experience with fragrance buy was amazing. The packing was great and I love that they put the extra time to make it so special.
FragranceBuy is one of those places that quickly becomes a go-to because you know you'll have a great experience.
I never received my items. And when I reached out to fragrancebuy customer service, they told me to fill out a slew of forms. So I filled out the forms. And then they ghosted me. It's been almost a week and no response. I paid well over $100 for this order and never received anything. I even paid extra for shipping insurance just in case something like this happened. And yet, I am left with nothing. No refund, no fragrances.
Dealing with FragranceBuy is always good. Service is great and the packages are sent in secure and sturdy boxes. The carry most things I look for but need to get a vintage section for frags heads like us that love our vintages
I am very satisfied with all the purchases I have made from fragrance buy. It is my go to place to purchase everything fragrances. Definitely recommend
I cannot say enough about Fragrancebuy. All my fragrances are purchased from them and never had a complaint. Fast shipping and great customer service.
I have purchased several fragrances from fragrance buy and I have no complaints.shipping is fast and items are legit. Definitely recommend!
Awesome product with the fastest shipping in the west, keep up the good work!
Been hunting down Dior Homme Parfum for years, received a notification that it was in stock. Finally got my hands on this gem!
Wonderful pricing of niche fragrances with a wonderful selection is why I continue to shop here!
This is my 5th order or so from this company. I have NEVER had any issues. I receive my items on time and always pack them in a heavy box to prevent damage to perfume boxes. Their prices can't be beat. TEN STARS!
The bottled I ordered came in the most serious packaging I have ever seen to date. It was secured with packaging popcorn and a firm box. I was very impressed with how much thought went into shipping the bottle. I kept the box so that I may use it for something else.
Excellent experience buying here all original perfumes…the price are good deals and the shipping is fast thru FedEx…my recent that i bought is Dior Homme parfum 2023 batch its still long lasting up to 12hrs.worrh it
I wear this perfume a lot before and now it seems it changed it last a lot less than usual like a cheap copy but very expensive.
Hi Alejandro, we sincerely apologize for the scent issue you're facing with the Dior Le Parfum received and the frustration, disappointment, and inconvenience this has caused.
We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain.
We provided a full refund on November 13th and we await your response on [email protected]
Best regards,
The FragranceBuy Team
From the business
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Wyatt, we deeply regret not resolving this incident sooner and the frustration and disappointment caused. We see a full refund has been processed and we reached out on November 7th, we await your response on [email protected]
Best regards,
The FragranceBuy Team