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FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.
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Nada que reprochar todo es exelente desde la página, que es fácil y directo para encontrar productos, hay muy buenos precios y stock. Todo vienen bien sellado las fragancias y la caja. Donde están bien protegidas y el envío es súper rápido. Teniendo en cuenta de donde se encuentren Y siempre me vino con algún decants que se agradece mucho,Súper recomendable!
In my experience, FragranceBuy.ca has some of the best selection and prices on the market for genuine fragrances. I always check here first and 9 times out of 10 this site has the best deals. Shipping is quick and the fragrances come well packaged. One of the perfumes in my most recent purchase came with a very slightly damaged cap, but I think that was due to bad design on the cap's part, not FragranceBuy.ca's packaging or handling. All in all, I recommend this site to anyone looking to get the best prices on fragrances.
I ordered two fragrances in separate orders, but without me saying anything about it, FragranceBuy combined the orders and I received them together. They were packaged extremely well and were exactly as listed. I'm happy to say that Dama Bianca is now part of my collection thanks to FragranceBuy's reasonable prices. I'll 100% be back to purchase again!
My experience with Fragrancebuy was really great. I faced couple of problems but their customer service solved everything in an efficient and effective way.
Thank you to Frangrancebuy for giving us excellent quality and services. I recommend it to everyone.
Excellent prices, shipping was fast and packing was perfect!
They have great selections and great pricing. Even though they are in Canada my shipments usually arrive faster than the US based sellers. The few minor problems I had with shipping damage out of many orders was always promptly resolved Even though they didn't cause the issues. Customer service has been great.
They prices where great and had everything in stock I was looking for.
I purchased 2 Xerjoff colognes on a 10 year sale. I received the box soaking wet ( absolutely no protection in the box either basically tossed my colognes in a cardboard box and mailed them across the country), smelling extremely strong of parfum. I took some pictures and tossed the boxes in the outside trash bin. I then emailed customer support, as I purchased package protection. I wasn't responded to for 48 hours. They requested pictures of the broken cologne and by then I had already threw away the box & the trash had ran. Now they won't reply to any emails or help me out on the customer support side of things. I'm very frustrated and upset with the customer service. Had they had a phone number or customer support chat with instant replies I could have gotten pictures. This in no way is my fault & here I am losing $270!
Fragrance Buy & FOMO Gary's Den are well worth the hype! A near dead ringer for DHP. I should have purchased another bottle while it was in stock.
Easy to use website. Lots of fragrances not available on every other site (ex. Ministry of Oud line). Shipping arrived on time and without damage. Overall 10/10 experience.
Very user-friendly website and easy to navigate. Pretty decent reward program if you purchase fragrance 1+ times a month. They have some fragrances other websites do note. My only complaint that the arranging options for fragrances (i.e. Viewing them by brand, price, etc.) is not the most optimized, but still usable. Overall 9/10 experience.
Always great service and if anything is broken or leaking fb is always on top of getting issues corrected
Always on point and the few times I had bumps in the road the fragrancebuy team always steps up and fix what's needed
As a repeat customer to FragranceBuy, I know the scents I prefer will be offered at the lowest possible prices in Canada, the delivery is fast and efficient, and the customer care is great.
The Frangrances I Wanted, Made Affordable and Delivered On Time. One's favorite fragrance becomes their signature scent; and often, the brand may be hard to find. Fragrance.net carried my signature scent and was able to rush two bottles quickly and affordably, with seamless customer service.
Je suis très satisfaite de mes achats sur ce site. J'ai toujours eu la qualité souhaitée et je recommande fortement à tous ceux qui hésiteraient.
Competitive prices on great selection on popular fragrances. Very satisfied; would order again.
Its very good site for lot of variety and good perfumes on decent price.It has good and quick shipping method.i m very satisified with there service
Excellent service and great product happy with my purchase!
Large variety of authentic perfumes fast secure delivery highly recommended.
Best prices for fragrances hands down! Especially clone fragrances...
Perfect transaction!
A very happy customer.
Definately will order again!
I love these guys. They have fast shipping, legit and excellent condition.
This was my first time purchasing with Fragrance Buy. The prices were great and shipping was really fast.
Its was my first order but certainly not the last! Delivery was within a few days and everything was just perfect. Would have appreciated a few complimentary samples tho!
Answer: Hello, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States, Canada, Europe and the UK at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Please don't hesitate to let us know if you have any further questions or concerns and we'd be glad to help on [email protected] Best regards, The FragranceBuy Team
Answer: Hello Griffin, we're truly sorry to hear about the issue with the batch code on the Greenley you received. We understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. We'd be glad to look into this issue further on help@fragbuy. Ca. We look forward to hearing from you at your earliest convenience! Best regards, The FragranceBuy Team
Answer: Hello Dan, we understand that in the online shopping world, it gets difficult and scary to identify the real fragrance sellers from the fakes. But when it comes to our reputation, FragranceBuy takes it seriously. We're not in the industry for the short-run. We're veterans and proud to showcase a 100% authenticity guarantee. Since we house all products ourselves at our warehouse, we take full quality control over our internal supply chain. Best regards, The FragranceBuy Team
Answer: Hello Frank, no worries, we currently ship to the United States. Please find our current shipping policy here: https://fragrancebuy.ca/pages/shippingschedule Best regards, The FragranceBuy Team
Answer: Hello Cheikh, unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Best regards, The FragranceBuy Team
Answer: Hello Lisa, we like to find the best possible price for our customers and this can take some time, so it is hard for me to give you an accurate ETA. I will add the product to our future product acquisition radar but no promises on the ETA. I sincerely apologize for not having a more definitive answer for you and for any frustration or inconvenience this may have caused. Best regards, The FragranceBuy Team
Answer: Hello Jorge, Thank you for reaching out, we would be glad to assist. Unfortunately due to the flammable nature of fragrance making it classified as dangerous goods, we are unable to ship anywhere past the United States or Canada, at this time. Our sincere apologies for not having better news. Have a wonderful day! Best regards, The FragranceBuy Team
Answer: Hello Lysanne, Thank you for reaching out, we're happy to help. We can assure you all the products we sell, including testers, are 100% brand new and unused (unless mentioned otherwise on our website) and we ship out the products in pristine condition. Our goal is to make your shopping experience optimal, comfortable & simply excellent, both during purchase and after. I'm afraid some testers have a slightly lower fill level from the manufacturer, this prevents leaking and any damage sustained during transit. Please don't hesitate to reach out if you have any further questions or concerns and we'd be glad to assist. Wishing you a wonderful afternoon! Best regards, The FragranceBuy Team
Answer: Hello, Thank you for reaching out, we're happy to help. EDT means Eau de Toilette, it is a lighter concentration with higher alcohol content (less fragrance oils). We recommend learning more about fragrance concentrations and ingredients on fragrance community websites like Fragrantica and Basenotes (the forums may be especially useful). Please don't hesitate to reach out if you have any further questions or concerns and we'd be happy to help on [email protected] Warm regards, The FragranceBuy Team
Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.


Hi Parker, we sincerely apologize for the damaged items received and the frustration, inconvenience, and disappointment caused. We reached out requesting photos of the damaged items in order to move forward with the claim, we await your response on [email protected]
Best regards,
The FragranceBuy Team