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FragranceBuy

4.3

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FragranceBuy Reviews Summary

FragranceBuy has a rating of 4.3 stars from 7,127 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FragranceBuy most frequently mention customer service, great prices and fast delivery. FragranceBuy ranks 3rd among Perfume sites.

service
480
value
309
shipping
310
returns
120
quality
303
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45 reviews

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Virginia
2 reviews
0 helpful votes
Follow Duygu S.
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Definitely a wonderful experience!
January 25, 2024

It arrived quickly & very nicely packaged! It was a very pleasant experience most definitely would buy again and again 👌🏼

Date of experience: January 25, 2024
Canada
1 review
0 helpful votes
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I have been ordering from fragrancebuy.ca consistently for 3 years. Every order deserves 5 stars and lemme break it down for you:

Pros:
- Undoubtedly authentic. Every bottle arrives in one piece and the presentation is great.
- Fantastic packaging. Lots of packing peanuts and a rigid box that is easy to open and comes with samples now.
- Competitive pricing. Almost every fragrance I search for on other websites just doesn't have as good as a price as fragrancebuy.ca has. And TBH when I do find a better price somewhere else, I know I can order off here with confidence given its packaging and quick shipping.
- Rewards program. I am at the "Eau Addict" tier which means 3x the points. 100 pts gets me free shipping and 500pts gets me 10% off, I have purchased enough fragrances to even get some $50 gift cards as well.
- Their inventory gets back in stock often it seems, sometimes it takes a while but if the fragrance isn't discontinued then it comes back in stock fairly quick

Cons:
- The fragrance samples they send are hit or miss. Sometimes it's a popular niche sample, other times it's a cheaper scent that they keep resending samples of on the next order. I assume they are just trying to get rid of some unwanted samples sometimes.
- With their competitive pricing, often I find desired fragrances to be out of stock. I'm not sure if their website is just super popular or they don't have much stock of many fragrances so maybe this isn't really a con as they may not have control of how much they can find.

One more thing, I do wish their website could filter some things better. Maybe even have a section of only discontinued fragrances. Also sometimes fragrance descriptions will say "Tester bottle (with cap)" which means the cap is included. Some bottles I have ordered will only say "Tester bottle" but will still come with the cap so I wish they could update their product descriptions a bit. But I guess that is a pro sometimes lmao.

That is about it tbh. Fantastic and this website deserves 5 stars.

Date of experience: January 24, 2024

I have been ordering from fragrancebuy.ca consistently for 3 years. Every order deserves 5 stars and lemme break it down for you:

Pros:
- Undoubtedly authentic. Every bottle arrives in one piece and the presentation is great.
- Fantastic packaging. Lots of packing peanuts and a rigid box that is easy to open and comes with samples now.
- Competitive pricing. Almost every fragrance I search for on other websites just doesn't have as good as a price as fragrancebuy.ca has. And TBH when I do find a better price somewhere else, I know I can order off here with confidence given its packaging and quick shipping.
- Rewards program. I am at the "Eau Addict" tier which means 3x the points. 100 pts gets me free shipping and 500pts gets me 10% off, I have purchased enough fragrances to even get some $50 gift cards as well.
- Their inventory gets back in stock often it seems, sometimes it takes a while but if the fragrance isn't discontinued then it comes back in stock fairly quick
- Shipping time. In North America where I live, there have been times where I ordered in the morning and it came in that evening. Longest it's taken me is I think 4 days? That is great!

Cons:
- The fragrance samples they send are hit or miss. Sometimes it's a popular niche sample, other times it's a cheaper scent that they keep resending samples of on the next order. I assume they are just trying to get rid of some unwanted samples sometimes.
- With their competitive pricing, often I find desired fragrances to be out of stock. I'm not sure if their website is just super popular or they don't have much stock of many fragrances so maybe this isn't really a con as they may not have control of how much they can find.

One more thing, I do wish their website could filter some things better. Maybe even have a section of only discontinued fragrances. Also sometimes fragrance descriptions will say "Tester bottle (with cap)" which means the cap is included. Some bottles I have ordered will only say "Tester bottle" but will still come with the cap so I wish they could update their product descriptions a bit. But I guess that is a pro sometimes lmao.

That is about it tbh. Fantastic and this website deserves 5 stars.

Date of experience: January 12, 2023
Canada
1 review
1 helpful vote
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I am always so impressed with the impeccable service at Fragrance Buy. I would have never thought my order placed on December 21st would arrive on December 23rd! They must have been working around the clock to ensure their customers receive their Christmas orders, and it is greatly appreciated. I tell everyone about Fragrance Buy, their wide variety of products, amazing prices, and stellar customer service. Can't wait to place my next order!

Date of experience: January 24, 2024
Illinois
1 review
0 helpful votes
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Very good
January 23, 2024

Very good everything arrived on time as promised. All packages were not damaged.

Date of experience: January 23, 2024
Canada
1 review
0 helpful votes
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Shipping TOTALY sucks
February 15, 2024

I think its been close to 3 week now and still no dilivery. UPS has failed on so many levels. During our snow storm they said my package is out for dilivery (their centre is 10min from my home that was on the 17th of Jan). The same day I also ordered something from amazon and my order was delivered the next day. Now it's almost the 23rd of Jan and still no delivery... The Incompitance of this UPS company is pathetic. I will be telling this suplier if they don't change their shipping company soon I will NOT be ordering from them any more...

Date of experience: January 22, 2024
FragranceBuy K. FragranceBuy Rep
over a year old

Hi Daniel, we sincerely apologize for the delay you are experiencing and the frustration, inconvenience, and disappointment caused. We have reached out to UPS and will let you know as soon as we hear anything. No worries, we are in the middle of changing our current shipping process and will most likely move forward with other companies. We kindly reached out on [email protected] and kindly await your response.

Best regards,
The FragranceBuy Team

Kentucky
1 review
0 helpful votes
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Never pay retail again
January 22, 2024
Updated review

Some of the best prices for fragrances online. Not to mention their loyalty program is an added bonus.

Date of experience: January 21, 2024

Great selection and customer service
September 5, 2023
Previous review

They have hard to find fragrances at some of the best prices. The loyalty program is a big plus. Their customer service is the best in the business.

Date of experience: September 5, 2023
Canada
1 review
1 helpful vote
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So I decided to blind buy a bottle of Armaf club de nuit oud and sadly I did not enjoy the fragrance at all. At first I was super excited with this stunning presentation from Armaf and I went ahead and unboxed the perfume and straight ahead sprayed it on my arm. I was overwhelmed by the scent and did not like it at all. Instant headache. Then came the saddest part... I was going to take some pictures of the thing and that's when I noticed that my bottle's chain ornament was broken. I was really disappointed and sad because even tho I don't like the fragrance, I won't be able to keep that bottle on display in my collection and will have to sell it.
The saddest part is I only noticed the broken chain after I tried the perfume... Otherwise I would've returned... Initially I though I broke it but I unboxed on video and it was broken inside the presentation box.
I've bought from fragrancebuy before and they're packaging is always perfect and secure. So this defect had to be from factory unless the original box was opened before shipping but I didn't even check for finger prints as I was filming the unboxing.

+2
Date of experience: January 21, 2024
Canada
1 review
0 helpful votes
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The best fragrance site period
January 21, 2024
Updated review

Always the best selection and prices. It's my go to site for rare gems.

Date of experience: January 21, 2024

Great prices, selection and reliable service
December 12, 2023
Previous review

Fragrancebuy.ca is my go to site for fragrance purchases.

I have over 300 bottles and many of them were purchased at fragrancebuy.ca.

Date of experience: December 12, 2023
Canada
1 review
0 helpful votes
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Great Experience
January 21, 2024

They had provided good service, fast shipping and threw in a free sample of a cologne i was looking to get, great experience will definitely be buying again

Date of experience: January 21, 2024
Israel
1 review
0 helpful votes
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Ok
February 27, 2024

Wrong fragrance but got my money back/////////////////////////////////////////////////////////////////////

Date of experience: January 21, 2024
Canada
1 review
0 helpful votes
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A very happy customer
January 20, 2024

I have ordered from FragranceBuy before so this is my go to place to buy MY favorite perfume, and gives me a chance to try new ones. They have an extensive choice of products, and if you want to try a product, some are testers which means they are some what cheaper than paying full price. My favorite fragrance " Red Door" never disappoints me, been wearing it for years. I also tried a couple of new ones, Elizabeth Arden "White Tea" and " Elizabeth Arden "Provocative" ( which is what I have been wearing the last couple of days and it's absolutely amazing. I paid for the total pkg protection.99, and have no problem paying that for a little more protection. I didn't pay it before and items arrived safe and sound. Bottom line if you're hesitant about buying fragrance online from here, don't be. Thank you Fragrancebuy for having such an amazing collection, and thank you for carrying my favorite Red Door.

Date of experience: January 20, 2024
Canada
1 review
1 helpful vote
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I'm very not satisfied got 2 licking fragrances and no one replied back. My worst experience so far this time

Date of experience: January 20, 2024
FragranceBuy K. FragranceBuy Rep
over a year old

Hi Udeme, we sincerely apologize for the two leaking fragrances received and the frustration, inconvenience, and disappointment caused. I'm afraid our last message most likely ended up in spam/junk, our apologies for this unpleasant situation. We kindly reached out on [email protected] and kindly await your reply.

Best regards,
The FragranceBuy Team

Florida
1 review
0 helpful votes
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Excellent
January 20, 2024

Lots of products and good prices. Very happy with all my orders. No problems with the shipping.

Date of experience: January 19, 2024
Canada
1 review
0 helpful votes
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Solid service
January 19, 2024

Got exactly what I wanted, when I wanted, for a fair price. All I could ask for

Date of experience: January 19, 2024
Florida
1 review
0 helpful votes
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Everything came in great condition
January 18, 2024

I love everything and came good. Fast delivery……….

Date of experience: January 18, 2024
Canada
1 review
0 helpful votes
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Great Service
January 18, 2024

The package was shipped out and I received it the day after, I got what I asked for, and their were no issues with the fragrance or bottle due to the good packaging.

Date of experience: January 18, 2024
Canada
1 review
1 helpful vote
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Amazing customer service
January 16, 2024

I bought hacivat from nishane, it came in under a week and it's perfect. 100% legit (i work in a store that sells them i'd know), it was for a gift and the team made my order priority so that i get it asap. Super thankful will order again!

Date of experience: January 16, 2024
New York
1 review
0 helpful votes
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Best online perfume store
January 16, 2024

I've purchased so many fragrances from you guys over the years. Always the best and prompt delivery. I have to also mention that you provide the best prices an variety. Fragrancebuy is always my first choice.

Date of experience: January 16, 2024
Colorado
1 review
1 helpful vote
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Always a great experience.
January 16, 2024

I've purchased more than $3,800 from Fragrancebuy and have always been impressed. The one time I had an issue with a bottle arriving broken they took care of me quickly. They have earned a loyal customer and I have no hesitancy recommending them to friends and family.

Date of experience: January 15, 2024
Pennsylvania
1 review
0 helpful votes
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Smell goods
January 15, 2024
Updated review

Excellent collection of good quality colognes that don't break the bank. Fast delivery

Date of experience: January 15, 2024

Merry Christmas to me
December 15, 2023
Previous review

Was able to purchase good cologne at a very reasonable price. Great service

Date of experience: December 15, 2023

From the business

Fragrance buy is Canada's online fragrance warehouse sale. Best price on authentic designer perfumes, cologne at wholesale prices. Bargains & deals. Buy direct.


fragrancebuy.ca
Scarborough, Ontario, Canada
+127
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