Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Morgan & Morgan

Morgan & Morgan

3.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.


How would you rate Morgan & Morgan?
grey stargrey stargrey stargrey stargrey star

Morgan & Morgan Reviews Summary

The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Amanda D.
Unfollow Amanda D.
Share Review
Report Review

Knowledgable
March 22, 2021

Jeff has been fantastic! Guided me seamlessly through the process.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
Follow Kevin J.
Unfollow Kevin J.
Share Review
Report Review

Kevin's initial contact w/MM
March 22, 2021

Very easy to talk with the contact.
Very helpful and could understand him when he spoke.

Date of experience: March 22, 2021
Tennessee
1 review
0 helpful votes
Follow Alneka X.
Unfollow Alneka X.
Share Review
Report Review

Great staff. They really work hard for all their clients.

Date of experience: March 22, 2021
Tennessee
1 review
0 helpful votes
Follow Jessica K.
Unfollow Jessica K.
Share Review
Report Review

Awesome Service
April 5, 2021

Great service they really care you assist you with your needs!

Date of experience: March 22, 2021
Georgia
1 review
0 helpful votes
Follow Emily A.
Unfollow Emily A.
Share Review
Report Review

Kind
March 22, 2021

Kind and relatable. I was able to speak with someone quickly.

Date of experience: March 22, 2021
Tennessee
1 review
0 helpful votes
Follow Sirrell O.
Unfollow Sirrell O.
Share Review
Report Review

A piece of mind.
March 22, 2021

Morgan & Morgan has done a great job of keeping me informed about this very nerve wrecking situation. I am pleased with their services and I will be even happier when this is over with. I am happy with the decision in chosing Morgan&Morgan.

Date of experience: March 22, 2021
Florida
1 review
3 helpful votes
Follow Sophia G.
Unfollow Sophia G.
Share Review
Report Review

Mrs. Taylor
April 5, 2021

She did a excellent job with my case I really appreciate her work I would recommend Morgan and to anyone.

Date of experience: March 22, 2021
Georgia
1 review
0 helpful votes
Follow Laura G.
Unfollow Laura G.
Share Review
Report Review

Loved my representative
March 22, 2021

Teresa took care of everything. I felt like I got the best deal and she made the entire process seamless. Extremely grateful

Date of experience: March 22, 2021
Tennessee
1 review
0 helpful votes
Follow Megan X.
Unfollow Megan X.
Share Review
Report Review

Good consultation
April 5, 2021

Great customer service during consultation. Looking forward to working with them

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
Follow Morela C.
Unfollow Morela C.
Share Review
Report Review

I love your service
March 22, 2021

The best team

A perfectly solved case and made me feel like an important person

Date of experience: March 22, 2021
Georgia
1 review
0 helpful votes
Follow Toby Y.
Unfollow Toby Y.
Share Review
Report Review

Great Customer Service Experience
March 22, 2021

Everyone was very helpful and I felt accepted. When I talked to the customer service representative, she was very kind and accepting!

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
Follow Esther M.
Unfollow Esther M.
Share Review
Report Review

Very helpful
April 5, 2021

Very helpful and professional. I'm very pleased with the information that was given to me and how comfortable they made me feel.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
Follow Ranard E.
Unfollow Ranard E.
Share Review
Report Review

Great
April 5, 2021

Great all around from the communication and customer service

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
Follow Nury D.
Unfollow Nury D.
Share Review
Report Review

Gray costume service
March 22, 2021

Espero tener la mejor experiencia, servicio, respaldo y representacion

Date of experience: March 22, 2021
Indiana
1 review
0 helpful votes
Follow Lee V.
Unfollow Lee V.
Share Review
Report Review

Great people
March 22, 2021

A concerning group of people. They took the time to explain things to me.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
Follow Albert W.
Unfollow Albert W.
Share Review
Report Review

Auto accident case
March 22, 2021

I would like to thank Morgan and Morgan and their entire staff for all their hard work thru this difficult time
In helping us. A special thanks to our lawyer Ashley Nelson for her time a pacients in bringing our case to a favorable settlement.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
Follow Thomas F.
Unfollow Thomas F.
Share Review
Report Review

Great Job!
March 22, 2021

Morgan & Morgan was very helpful and understanding. They were able to answer all my questions.

Date of experience: March 22, 2021
Georgia
1 review
0 helpful votes
Follow Dianne J.
Unfollow Dianne J.
Share Review
Report Review

Dianne Basley
March 22, 2021

Very acknowledged on what happen to me. Ready to get my case started.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
Follow Esteban O.
Unfollow Esteban O.
Share Review
Report Review

Excellent
April 5, 2021

They are so attentive and helpful
If u need any help contact them, they are so careful with you case.

Date of experience: March 22, 2021
Florida
2 reviews
0 helpful votes
Follow George G.
Unfollow George G.
Share Review
Report Review

Accident
March 22, 2021

My experience with Steve was positive. He explain all that I need to know to start the process. The communication was brief and detail.

Date of experience: March 22, 2021