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Morgan & Morgan

3.3

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From the business

All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.


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Morgan & Morgan Reviews Summary

The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
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Great caring people!
March 23, 2021

So i am very inpressed with this frim. They are on in it to help from the frist time i talk to them. They seem that like they are going in to win, frist. Thats means alot to me to have such ahuge team on your side. I dont think for a minute that dont know what it is they are doing.And doing it well.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Good
March 23, 2021

They answered every question and it did everything right

Date of experience: March 22, 2021
Ohio
1 review
0 helpful votes
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Experienced and Confident!
April 5, 2021

I was able to have all my questions answered, and felt very comfortable through the process knowing I would be represented well. My attorney was competent and made firm demands, and I'm very satisfied with the results!

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Definitely for the people
March 23, 2021

I was recently in a bike accident and I am still in the hospital so it's a very emotional state me at this point of time but my friend recommended morgan and morgan so I called and when I called they were very understanding of what was happening and wanted to get right to an investigation thanks guys for being there for the people

Date of experience: March 22, 2021
North Carolina
1 review
0 helpful votes
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Justin King
March 23, 2021

Was on my way home and someone decided to hit me. I called 911 then Morgan and Morgan. Then reported the accident to my insurance company. Morgan and Morgan took care of everything after that. Great experience and would recommend to anyone who is in need of an attorney.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Good Experience
March 23, 2021

Good experience so far. The process of providing my information was thorough and seamless.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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The only law firm you should use
March 23, 2021

Never used a lawyer before Morgan & Morgan took care of us when we were ignored by our insurance company. They helped us find the doctor to get us better. They made the process painless

Date of experience: March 22, 2021
Georgia
1 review
0 helpful votes
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Excellently patient
April 5, 2021

I called and wasn't sure what I was doing and the gentleman on the line waited and answered any questions I had.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Satisfaction
April 5, 2021

Very thorough intake. Thoughtful and concerned staff during phone call.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Cast iron drama
March 23, 2021

Feeling really hopeful about working with Morgan and Morgan

Date of experience: March 22, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Wayne! I am sure everything will turn out great. Please let us know if there is anything we can do to assist or any additional feedback you'd care to provide as we always strive at providing a 5 star service. [email protected]

Florida
1 review
0 helpful votes
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Review
March 22, 2021

Representative was through with questions and statements of the facts. I was rear ended while at a stop light. Check other driver texting while driving.

Date of experience: March 22, 2021
Colorado
1 review
0 helpful votes
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Good start
March 22, 2021

So far I m please with the firm but it's to soon to review.

Date of experience: March 22, 2021
Florida
2 reviews
0 helpful votes
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Desde que llame a Morgan and Morgan me atendieron con profesionalismo y a la vez con mucho juicio. Lamentaron la situacion que atravece y rapidamente empezaron a trabajar mi caso.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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New
March 22, 2021

First time talking to them and not sure what this is about but I will do my very best

Date of experience: March 22, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Allen! Thank you for your feedback and for allowing us to assist you with your claim. Our goal is to always provide a 5 star service, so if there is anything we could've done differently, we are all ears. All the best. [email protected]

Florida
1 review
0 helpful votes
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Thank You
March 22, 2021

It was very quick and easy. The representative was nice.

Date of experience: March 22, 2021
Alabama
1 review
0 helpful votes
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Forklift, loader operator
March 22, 2021

The lady I talked to on the phone was awesome. Very nice and answered all my questions

Date of experience: March 22, 2021
Georgia
1 review
0 helpful votes
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First time client
March 22, 2021

Great just don't like writing reviews I'm a very private person like to keep to myself

Date of experience: March 22, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Tammy! We appreciate you taking the time to leave us a kind review. We wish you all the best with your claim. Take care!

Florida
1 review
0 helpful votes
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Great
March 22, 2021

My experience was without problems all my questions and concerns where answered.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Great experience!
March 22, 2021

I was contacted immediately after putting my request online. Everyone I spoke to was super professional while being friendly.

Date of experience: March 22, 2021
Tennessee
1 review
0 helpful votes
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Good
March 22, 2021

Good very nice great people loving great customer service

Date of experience: March 22, 2021