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From the business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
This summary is generated by AI, based on text from customer reviews
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My experience was awesome today! I feel safe abs secure with you guys
My experience was awesome I feel safe abs secure with you guys
I just know like I said. That singular is a dangerous drug. And if you are taking it You must stop taking it Immediately.
Great people to work on your case in ga
Morgan an morgan
We appreciate your kind words, Jemery! Take care!
So far the gentleman that spoke with was very thorough in his questions and attentive as I responded. Though this experience has been traumatizing, after speaking with the representative of Morgan& Morgan, I am truly hopeful...
Hi Charlie! Your review embodies all what we strive to be and glad it shows. We understand that these can be trying times and we always want to be there for our clients. We wish you nothing but the best. Take care!
Briana was helpful and listened for closely to everything that I told her about my accident. I thank her
Hi Shsnise! Thank you for your kind words, I am sure Briana will be thrilled to know as well. We are grateful for the trust you've put in our team. Hope you have a great day!
I called based on my daughter getting in an accident I was directed quick to someone to speak to andThey were caring and quick and very helpful
Hi Kari! Thank you for your kind words. We are sorry to hear about your daughter but happy to hear how well the process went for you. We wish you both the best of luck moving forward with this claim. Take care!
They were very helpful and understanding of our situation.
Thank you Adrienne for your thoughtful comments. We wish you the best.
Neissa and my lawyer we awesome! They got my settlement without having to go to trial. They were very informative and kind throughout the entire experience.
Hi Magan! Thank you for your kind words. I am sure your legal team will be thrilled to know. We wish you all the best. Take care!
I talked to Victoria. She was very helpful and patient! I was sent a text message with a link to review documents and to agree to electronic signatures. Victoria informed me of the next steps that were going to be taken by Morgan & Morgan Law Firm. I was also directed as to what I need to do on my end.
Hi Susan! Thank you for your kind words. We are thrilled to know how well everything went with Victoria and I am sure she will be too. We always want to be there for our clients and glad it shows. Have a great day!
Very positive and clear. The response to all my questions was handled professionally
Hi Annette! Thank you for your kind words and for allowing us to assist. We wish you nothing but the best. Take care!
Very patient and thorough people that assist. I feel everyone is understanding and caring.
We appreciate your kind words, Portia! Take care!
From the start of my initial contact via phone with Morgan & Morgan, I was greeted with professional assistance. Also, I was navigated to the correct personnel to discuss if I have a claim for my situation. I was communicated in a punctual manner via phone meetings or email messages. I have not been down this endeavor before, and it it is good to know that Morgan & Morgan is there to assist.
Hi Michael! Your review means the world to us and we appreciate you taking the time to leave us one. We strive to provide the best representation possible and glad to hear your case staff took very good care of you. We are honored for your trust. Take care!
Awesome service, the phone call was fast and easy and the staff was polite and helpful
Hi Chaz! Thank you so much for taking the to leave us such a sweet review, it means everything to us. I am sure your case staff will be thrilled to know as your review embodies everything we strive to be for our clients. We appreciate being allowed to assist and grateful for the trust you've put in our team. Take care!
Gail has done a amazing job on helping me. She has great experience and custom services.
Hi William! Thank you for your review. This embodies all what we strive to be and glad it shows. Take care!
I've only done two applications for services, the two people I've spoken to were authentic and very attentive.
Hi Daniel! Thank you for your review, it means a lot to us. We strive for excellent customer service and glad it shows. Glad we could help. Have a great day!
Best lawyer in town very sweet and helpful. Very recommended.
Thank you Carlie! We appreciate your kind words. All the best.
Very professional. Back to me in a timely manner and their efficiency is bar none surprised that they be hard by anybody's seek an attorney for litigation.
Hi Brian! Thank you for your thoughtful review. It's been a privilege to have been able to assist you with your claim and appreciate you allowing us to do so. Glad everything worked out. We wish you the best of luck. Take care
Really nice speaking to the rep. Hopefully will be able to get compensated for the neglect on the other party.
Hi Kelly! Thank you for taking the time to leave us such a kind review. We are happy to learn how well everything went. We do always strive at providing the best representation possible and if there is anything we could've done differently, we are all ears. Feel free to reach out to us for any additional feedback at [email protected]
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Pamela! All the best!