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Morgan & Morgan

3.3

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From the business

All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.


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Morgan & Morgan Reviews Summary

The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.

This summary is generated by AI, based on text from customer reviews

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Ohio
1 review
0 helpful votes
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Excellent
April 5, 2021

Great experience, quick and easy, definitely for the people. Got straight to it, wasted no time on getting the ball rolling.

Date of experience: March 25, 2021
North Carolina
1 review
0 helpful votes
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Car Accident
March 25, 2021

I was totally satisfied with the interaction I had with each individual, I was well informed about everything and I appreciated that. I would recommend Morgan & Morgan to others.
Thank you so much for everything.

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Shirley! Thank you for your kind words and for allowing us to assist you with your claim. We always want to treat our clients the way we would want to be treated if we were in their shoes and glad it shows. We wish you nothing but the best. Take care!

Nevada
1 review
0 helpful votes
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Discrimination
March 25, 2021

Staff is really gd at their job and handled me very professionally thanks Morgan&Morgan

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Jeff. Your amazing review embodies all what we strive to be and glad it shows. We wish you all the best. Take care!

Georgia
1 review
0 helpful votes
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Very prompt
April 5, 2021

The young lady I spoke with was very nice and helpful..

Date of experience: March 25, 2021
Florida
1 review
0 helpful votes
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Quick and easy
April 5, 2021

Pleasant and professional. Glad I chose them. They were very thorough

Date of experience: March 25, 2021
Florida
1 review
0 helpful votes
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Review and Experience
April 5, 2021

Mg experience with Morgan and Morgan has been smooth and simple. I know they are fighting for me because I get constant updates and I am able to call them for questions anytime I need.

Date of experience: March 25, 2021
Florida
1 review
0 helpful votes
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Nursing home Abuse
March 25, 2021

Thank you so much For taking this case you dont know how much I really appreciate it

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Christy for your kind words. We are honored you chose us to assist you and wish you all the best. Take care!

Pennsylvania
1 review
1 helpful vote
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I will never send my family to a nursing home/ rehabilitation place ever again my heart is broken l lost a part of myself it is so hard for my family and l. My Father was transfered to caring heart nursing home/ rehabilitation Center for Physical therapy only and, from the first day of being there it was a problem. I fear that my father was missed treat and, hurt very badly.

Date of experience: March 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Wow Mary! I am so sorry to hear what your family has been through. Our goal is to always fight the good fight by our clients' side for justice. We are truly honored you chose us to assist you and wish you nothing but the best. Take care!

Florida
1 review
0 helpful votes
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World's Greatest Law Firm
March 25, 2021

Attorney Hood and his assistants went above and beyond to ensure that I got and kept the benefits I deserve. I'm a disabled Army veteran and couldn't have done this alone. Thank you, Morgan and Morgan.

Date of experience: March 25, 2021
Colorado
1 review
0 helpful votes
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Exceptional service
March 25, 2021

We experienced exceptional fast service.
Thank you!

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Tony for your kind words. Happy to hear how well everything went. Take care!

Florida
1 review
8 helpful votes
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I sherry was taking a resident a shower when, I were finished I put his clothes on, he began to tell me how he hasn't had a woman in a while and he needs a woman like me! That's when wrapped his leg around my leg to keep me from moving and grab both of my arms holding them tight with force and he released
One hand trying to remove my uniform, the I yelled out help and the nurse heard my call the she ran in the that's when released me and yell he wasn't doing nothing so me and the nurse reports the incident and got arrested for battery charges. The nurse is my witness of everything that happened

Date of experience: March 24, 2021
Alabama
1 review
0 helpful votes
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Above Expectations
March 25, 2021

Stacy Strohl and Attorney Patrick Montgomery are the simply the best. They answered my questions and wouldn't stop working until I was satisfied.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Kirsten for your kind words. We are thrilled to know how well everything went and I am sure Patrick and Stacy will be too. Hope you have a great day!

Texas
1 review
0 helpful votes
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I'm still trying to speak with someone at your firm about a second product liability matter. The first contact involved a headphone "malfunction". Otherwise, the experience would have been a five. Please, call.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Myrna! This is Tyler with the Client Experience team and I'm sorry to hear what is happening. I'll have someone follow up with you asap. If you are needing further assistance, please do not hesitate to email me at [email protected]

Florida
1 review
0 helpful votes
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THE BEST
April 5, 2021

I was so satisfied with Morgan and Morgan. I had the best attorney Jim. He was always on top of the case and always reached out when something new happened. He explained every step of the way which made me feel that he cared not just doing a job. Once again thank for all your hard work it is greatly appreciated.

Date of experience: March 24, 2021
Florida
1 review
0 helpful votes
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Great. Thanks.
April 5, 2021

Great people for the people. I enjoyed talking to the intake personnel. Very kind.

Date of experience: March 24, 2021
Florida
1 review
0 helpful votes
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Morgan and Morgan
March 25, 2021

Morgan and Morgan are great attorneys they are prompt and reliable!

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

We appreciate your kind words, Marianne! Thank you!

Florida
1 review
0 helpful votes
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The Best
April 5, 2021

I was happy that I pick Morgan & Morgan They are very Professional and when above and beyond to work with me

Date of experience: March 24, 2021
Florida
1 review
0 helpful votes
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Timely manner
March 25, 2021

Great experience would recommend this firm to my family and friends. Thank you

Date of experience: March 24, 2021
Florida
1 review
0 helpful votes
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Initial Contact
March 25, 2021

Paperwork easy to read and sign. Initial phone c all good and personalized.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you, Ayanna for your kind words and for allowing us to assist you. Your feedback is really important to us. We always strive at providing a 5 star experience and if there is anything you can think we could've done differently, please do not hesitate to let us know. [email protected]

Florida
1 review
0 helpful votes
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My contact with Morgan and Morgan was not only professional but also informative. Lale' kept me advised each step of the way. Thank you for leading me through an unfamiliar process.

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Emma for your kind words. We always strive for being there for our clients and glad it shows. All the best. Take care!