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Since 1949, we’ve been committed to providing you with the tools you need exactly when you need them. Trust us to help you get the job done without any compromises. Over 13K unique and hard-to-find products serving outdoor professionals. We have
Been an independent and family-owned business since day one!
Forestry Suppliers enjoys a generally positive reputation among customers, praised for the quality and reliability of its products, as well as the ease of the ordering process. Many appreciate the fast shipping and effective customer service, particularly in resolving issues and accommodating requests. However, concerns arise regarding the condition of some received items, delays in shipping for certain products, and the cumbersome website navigation. Additionally, customers express a desire for clearer information on the return process. Overall, while the company excels in product offerings and customer support, addressing logistical challenges could enhance the customer experience further.
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I will be ordering again. Wide selection. Everything a woodsman could ask for.
Easy to navigate website. Got what I wanted, shipped quickly. Was able to easily add an item with customer service after I placed my order.
Good product and recyclable package materials. The box had biodegradable peanut shaped stuffing instead of Styrofoam
I ordered a bunch of protex tree tubes. I get that these things are way cheaper than alternatives, and that's why I buy them. They really need to look at their quality control, though. The lengths are all over the place, some are several inches off (but at least mostly towards the long side), even the thicknesses are off, and I think that's maybe why a bunch of them are not punched all the way through. Lots of time wasted trying to tear the tabs loose, open the slots and air holes. Several tabs were so firmly connected at the tip that when they finally ripped loose, the whole tab ripped off. The thinner ones are actually still plenty stiff when assembled and way easier to assemble. Save some material and make them all on the thinner side. Also, I realize you're proud of your biodegradable shipping peanuts, but for a bunch of tree tubes rolled up in a box, there's just no way any damage is going to occur, and having to wrangle all those peanuts into a trash can is a big hassle for more expense on your end. Less is more.
Shopping was great. But it would have been better had the shipping been free.
The site was easy to navigate and almost overkill in terms of how much feedback and receipts I got, where the company could probably reduce it and save a little $$$.
I had a slight problem with my order and they called and fixed it right away. Great to have actual humans that are concerned and are willing to help!
I had a promo card that the system wouldn't take
Hate online ordering. I much prefer ordering from paper catalog, they don't go blank or flip to something else. I didn't realize they still have paper catalogs, they included one with my order. Was just as excited to get catalog as I was with receiving ordered items. Thank you
Hate online ordering. I much prefer ordering from paper catalog, they don't go blank or flip to something else
Took a bit longer than I expected to find this product on your web site even after having already purchased one just a few weeks ago.
Forestry Suppliers, Inc. are always very professional, knowledgeable and helpful. Ordering online is easy and straightforward. I am always pleased with the items ordered and the service provided.
Everything went thru smoothly and the items came quick.
It's a very sturdy and accurate scale, just what we needed
The web site ordering was easy to use. The delivery was quicker than expected. The Brunton Echo Zoom is easy to use and will be a help when used during engineering site investigations.
Seamless transaction and easy. Will use them again.
The USPS order from March 28 is still not here but the UPS order arrived. Nice smooth stakes. Quick response when I had a problem with postal service delays. I will buy again.
Placed a small order, but the website was easy to navigate, the order was filled and shipped promptly, and everything worked as advertised. Very happy.
Very Good! Product description and functionality were spot on. Useful equipment to help survey property.
I ordered two pairs of work gloves and one arrived with two left hands. When I let customer service know, they sent me a correctly matched pair, very quickly and without any red tape
Straight to the point. Easy to find what I needed. Got it paid for easy, and they got it to us very quickly. Would recommend, 10/10.
Products arrived as ordered. The box was packed when Styrofoam packing peanuts. I would suggest in the future using a paper based product instead of Styrofoam.
Answer: Hi Jeff, We are located in Jackson, MS. Thank you!

