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Forestry Suppliers

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1949, we’ve been committed to providing you with the tools you need exactly when you need them. Trust us to help you get the job done without any compromises. Over 13K unique and hard-to-find products serving outdoor professionals. We have
Been an independent and family-owned business since day one!


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Forestry Suppliers Reviews Summary

Forestry Suppliers enjoys a generally positive reputation among customers, praised for the quality and reliability of its products, as well as the ease of the ordering process. Many appreciate the fast shipping and effective customer service, particularly in resolving issues and accommodating requests. However, concerns arise regarding the condition of some received items, delays in shipping for certain products, and the cumbersome website navigation. Additionally, customers express a desire for clearer information on the return process. Overall, while the company excels in product offerings and customer support, addressing logistical challenges could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

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6,687 reviews

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Arizona
2 reviews
0 helpful votes
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Good stuff and service
April 8, 2024

I will be ordering again. Wide selection. Everything a woodsman could ask for.

Date of experience: March 29, 2024
Maine
1 review
0 helpful votes
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Good company
April 8, 2024

Easy to navigate website. Got what I wanted, shipped quickly. Was able to easily add an item with customer service after I placed my order.

Date of experience: March 29, 2024
North Carolina
1 review
0 helpful votes
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Great packaging
April 8, 2024

Good product and recyclable package materials. The box had biodegradable peanut shaped stuffing instead of Styrofoam

Date of experience: March 29, 2024
Ohio
1 review
0 helpful votes
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Tree tubes/packaging
April 8, 2024

I ordered a bunch of protex tree tubes. I get that these things are way cheaper than alternatives, and that's why I buy them. They really need to look at their quality control, though. The lengths are all over the place, some are several inches off (but at least mostly towards the long side), even the thicknesses are off, and I think that's maybe why a bunch of them are not punched all the way through. Lots of time wasted trying to tear the tabs loose, open the slots and air holes. Several tabs were so firmly connected at the tip that when they finally ripped loose, the whole tab ripped off. The thinner ones are actually still plenty stiff when assembled and way easier to assemble. Save some material and make them all on the thinner side. Also, I realize you're proud of your biodegradable shipping peanuts, but for a bunch of tree tubes rolled up in a box, there's just no way any damage is going to occur, and having to wrangle all those peanuts into a trash can is a big hassle for more expense on your end. Less is more.

Date of experience: March 29, 2024
South Carolina
1 review
0 helpful votes
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New Tree Gear
April 8, 2024

Shopping was great. But it would have been better had the shipping been free.

Date of experience: March 28, 2024
Washington
1 review
0 helpful votes
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Saw
April 8, 2024

The site was easy to navigate and almost overkill in terms of how much feedback and receipts I got, where the company could probably reduce it and save a little $$$.

Date of experience: March 28, 2024
Washington
1 review
0 helpful votes
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Excellent follow up
April 8, 2024
Updated review

I had a slight problem with my order and they called and fixed it right away. Great to have actual humans that are concerned and are willing to help!

Date of experience: March 28, 2024

I had a promo card that the system wouldn't take
April 3, 2024
Previous review

I had a promo card that the system wouldn't take

Date of experience: March 24, 2024
Wisconsin
1 review
0 helpful votes
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Extremely pleased
April 7, 2024
Updated review

Hate online ordering. I much prefer ordering from paper catalog, they don't go blank or flip to something else. I didn't realize they still have paper catalogs, they included one with my order. Was just as excited to get catalog as I was with receiving ordered items. Thank you

Date of experience: March 28, 2024

Hate online ordering
March 22, 2024
Previous review

Hate online ordering. I much prefer ordering from paper catalog, they don't go blank or flip to something else

Date of experience: March 12, 2024
Virginia
1 review
0 helpful votes
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Searching
April 7, 2024

Took a bit longer than I expected to find this product on your web site even after having already purchased one just a few weeks ago.

Date of experience: March 28, 2024
District of Columbia
1 review
0 helpful votes
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My latest order
April 7, 2024

Forestry Suppliers, Inc. are always very professional, knowledgeable and helpful. Ordering online is easy and straightforward. I am always pleased with the items ordered and the service provided.

Date of experience: March 28, 2024
Florida
1 review
0 helpful votes
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Everything went thru smoothly and the items came quick.

Date of experience: March 28, 2024
Pennsylvania
1 review
0 helpful votes
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0.5N/50g spring scale
April 7, 2024

It's a very sturdy and accurate scale, just what we needed

Date of experience: March 28, 2024
Georgia
1 review
0 helpful votes
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Quick Delivery
April 7, 2024

The web site ordering was easy to use. The delivery was quicker than expected. The Brunton Echo Zoom is easy to use and will be a help when used during engineering site investigations.

Date of experience: March 28, 2024
Indiana
1 review
0 helpful votes
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Seamless transaction and easy. Will use them again.

Date of experience: March 28, 2024
Minnesota
1 review
0 helpful votes
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UPS was quick
April 7, 2024

The USPS order from March 28 is still not here but the UPS order arrived. Nice smooth stakes. Quick response when I had a problem with postal service delays. I will buy again.

Date of experience: March 27, 2024
New York
1 review
0 helpful votes
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Great experience
April 7, 2024

Placed a small order, but the website was easy to navigate, the order was filled and shipped promptly, and everything worked as advertised. Very happy.

Date of experience: March 27, 2024
Ohio
1 review
0 helpful votes
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Very Good! Product description and functionality were spot on. Useful equipment to help survey property.

Date of experience: March 27, 2024
California
1 review
0 helpful votes
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Great responsiveness
April 6, 2024

I ordered two pairs of work gloves and one arrived with two left hands. When I let customer service know, they sent me a correctly matched pair, very quickly and without any red tape

Date of experience: March 27, 2024
Missouri
1 review
0 helpful votes
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The Gold Standard
April 6, 2024

Straight to the point. Easy to find what I needed. Got it paid for easy, and they got it to us very quickly. Would recommend, 10/10.

Date of experience: March 27, 2024
Colorado
1 review
0 helpful votes
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Products arrived as ordered. The box was packed when Styrofoam packing peanuts. I would suggest in the future using a paper based product instead of Styrofoam.

Date of experience: March 27, 2024