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Footwear etc.Reviews 1,368

4.8

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From the business

Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.

Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)

Additionally, we never stop searching for the most comfortable and fashionable footwear from around...


footwearetc.com
Founded in 1986
San Jose, California, United States
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Footwear etc. Reviews Summary

Footwear etc. has a rating of 4.8 stars from 1,368 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and timely manner. Footwear etc. ranks 10th among Shoes sites.

service
119
value
563
shipping
563
returns
2
quality
572
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10,462 reviews

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California
1 review
0 helpful votes
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Best Internet Buying Experience
July 29, 2025
Updated review

I placed my order and a couple days later it arrived. Shoes were perfect with zero issues. I was very pleasantly surprised. My new favorite shoe source.

Date of experience: July 19, 2025

It was quick and easy to find what I wanted
July 18, 2025
Previous review

It was quick and easy to find what I wanted.

Date of experience: July 8, 2025
Michigan
1 review
0 helpful votes
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Delivery
July 29, 2025

Delivery was shipped promptly and on time, tracking information was provided

Date of experience: July 19, 2025
Georgia
1 review
0 helpful votes
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Amazing
July 28, 2025

Great customer service and packaging! Will
Shop here again!

Date of experience: July 18, 2025
Massachusetts
1 review
0 helpful votes
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Great purchase
July 28, 2025

The women's Clifton 10 is a comfortable sneaker. Seems to have a good quality. I just got it. Ask me about a feedback a year from now and I can give you a more accurate feedback.

Date of experience: July 18, 2025
California
1 review
0 helpful votes
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Helpful and easy to return
July 27, 2025

Call in desk was helpful and then the store was very accommodating

Date of experience: July 14, 2025
Oklahoma
1 review
0 helpful votes
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Excellent
July 26, 2025

Great prices on great shoes. Love buying Remonte from Footwear etc. Speedy shipping. Very happy customer!

Date of experience: July 16, 2025
North Carolina
1 review
0 helpful votes
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Shoes are great
July 26, 2025

My white hokas started turning yellow on the white parts of the shoe, so I am returning them for a different color

Date of experience: July 16, 2025
California
1 review
0 helpful votes
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Exactly as ordered
July 26, 2025

Great fit, perfect colors and so comfortable. This is my first purchase from this site and for this brand. I'll be back.

Date of experience: July 15, 2025
California
1 review
0 helpful votes
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Happy to find wide width options in stylish designs. Convenient return policy if shoe does not fit well.

Date of experience: July 15, 2025
Illinois
1 review
0 helpful votes
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Easy, fast, what i ordered
July 25, 2025

Easy purchase online, fast shipping and got the shoes i ordered

Date of experience: July 15, 2025
Tennessee
1 review
0 helpful votes
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Good deals and Good communications
July 25, 2025
Updated review

Good deals and Communications were good; however, packaging and delivery time not as good as other discount companies I purchase from. The quality of the shoes appear as seconds.

Date of experience: July 14, 2025

Great sale price on brand I like
July 14, 2025
Previous review

Great sale price on brand I like. Selection is limited but great sale price on what is available.

Date of experience: July 4, 2025
Hawaii
1 review
0 helpful votes
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I feel Luckie
July 24, 2025
Updated review

Love the Taos Luckie sandals.Feel fortunate I was able to purchase from Footwear Etc. I live in Hawaii order came very fast!

Date of experience: July 14, 2025

You had just what I wanted at a very good price! Ordering...
July 14, 2025
Previous review

You had just what I wanted at a very good price! Ordering was easy!

Date of experience: July 3, 2025
California
1 review
0 helpful votes
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Great business
July 24, 2025

My feet are problematic, but I can always find good shoes here.

Date of experience: July 14, 2025
Ohio
1 review
0 helpful votes
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Had to buy a second pair.
July 24, 2025

Looked the web and was so happy to find these. Only site to offer them for sale. They came in a very reasonable time.

Date of experience: July 14, 2025
New Jersey
1 review
0 helpful votes
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A positive experience.
July 23, 2025

The item was as described and the shipping process was smooth.

Date of experience: July 13, 2025
California
1 review
0 helpful votes
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Footwear Etc was great.
July 22, 2025

They showed me other brands of shoes that were a better fit, but I didn't care for the colors.

Date of experience: July 1, 2025
California
1 review
0 helpful votes
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Timely and good fit.
July 22, 2025
Updated review

I ordered the shoes and they were here within just a couple of days!

Date of experience: July 11, 2025

Excellent quality and service.
July 18, 2025
Previous review

I ordered several shoes for my mother to try on and choose since she was housebound. I then could return the shoes she did not select. Excellent fit.

Date of experience: July 8, 2025
Utah
1 review
0 helpful votes
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Too big
July 21, 2025

They had good customer service. Thanks for your help. I hope to get my refund

Date of experience: July 11, 2025
California
1 review
0 helpful votes
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Service is all that is promised.
July 21, 2025

Buying shoes through Footwear, etc. for over seven years.

Date of experience: July 11, 2025
Michigan
1 review
0 helpful votes
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Hiking shoes
July 21, 2025

My shoes arrived timely. They fit me perfectly. I am breaking them in. They fit my narrow heel better than any shoe that I have worn.

Date of experience: July 11, 2025