FlushBathrooms

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Reviews

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3.3
Reviews 55
5 Stars
44%
4 Stars
17%
3 Stars
9%
2 Stars
2%
1 Star
28%

GB
1 review
0 helpful votes
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Good service
June 29, 2017

Very good product at a very good price. Looks good in our bathroom. Very satisfied.
Service was very good from ordering to delivery. Would definitely recommend.

Date of experience: June 29, 2017
GB
1 review
0 helpful votes
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Delivery
June 29, 2017

Was told item would be delivered next day but it was not...

Date of experience: June 28, 2017
GB
1 review
0 helpful votes
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Good service
June 28, 2017

Delivery took a little longer than I expected and I had to contact them to get the information about delivery time and dates. A follow up email would help.

Date of experience: June 28, 2017
GB
1 review
0 helpful votes
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Good service, just let down by delivery
June 28, 2017

Great service from ordering to dispatch. I then had a problem with my order in that part of it went missing from the courier and they decided not to tell anyone, until I went to collect it from the depot, I was a little upset at this. I did however contact Flush Bathrooms, who got onto the issue immediately and got it sorted within a couple of days, so overall, I am very happy with them and will use them again.

Date of experience: June 27, 2017
GB
1 review
1 helpful vote
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Okay but Very Delayed Delivery
June 25, 2017

Delivery was promised at a certain date but I was let down by Flush Bathrooms and I had to make the follow up calls to find out why my items were delayed.

Upon contacting them for the 3rd time, they were very assuring and apologised for their mix up. They were as helpful as they could be but my customers were without a complete Bathroom for almost 4 Weeks due to their delay in delivering their bathroom items.

Date of experience: June 25, 2017
GB
1 review
0 helpful votes
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A proper shower at last.
June 25, 2017

We've had what turned out to be a medium pressure shower on our low pressure system for ages. This very decent low pressure shower bar has transformed the job. Plenty of info on the Flush site to help choose the right one. Ta very much.

Date of experience: June 24, 2017
GB
1 review
0 helpful votes
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Ease of website is good but no options for quicker delivery. Delivery team gave a 2-hour slot missed the first as not in the window and second window arrived 6 hours later?

Date of experience: June 24, 2017
GB
1 review
0 helpful votes
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Delayed delivery!
June 23, 2017

Despite us delaying the delivery because of a holiday, we still received our order when we required it.
Easy to order very helpful people.
Would recommend them.

Date of experience: June 23, 2017
Mark M. — FlushBathrooms Rep
over a year ago

Thank you for your review!

We are pleased to hear that the overall experience with Flush was satisfactory.

We look forward to your future custom.

Kind Regards - Flush Team

GB
1 review
2 helpful votes
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Really slow. Still not here. Courier awful (APC). I've given up, driven to Screwfix, sorted. Why make online shopping so painful that it proves shops are actually better!

Date of experience: June 22, 2017
Mark M. — FlushBathrooms Rep
over a year ago

Good Afternoon,

I am sorry to hear that you had issues with our courier.
I can see that the item was delivered yesterday (22nd June) after three failed delivery attempts (15th June 13:12,19th June 13:11 and 21st June 17:00)

Kind Regards
Ashlee

GB
1 review
2 helpful votes
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Kept me waiting for over a week
June 22, 2017

Terrible experience delivery arranged Tues, Thur, Fri, Tue, sink finally arrived Wed, had to ring myself for updates

Date of experience: June 22, 2017
Finland
1 review
1 helpful vote
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Delivery.
June 22, 2017

The delivery was to be last Thursday 15th June but it never arrived. I contacted flush bathrooms to discover that the courier had lost the order and flush bathrooms would order me a replacement, sending it by another courier. It is now 22nd June and it hasn't arrived yet.

Date of experience: June 22, 2017
GB
1 review
2 helpful votes
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Ho hum
June 22, 2017

Certainly not next day delivery. Waited a week, but then couldn't be in on the Friday so opted for Monday delivery. Came on full size pallet, but still had a Mark on one side due to rough handling by the delivery company. No time to check when it was delivered (late) as the delivery driver was in a hurry. Can't be bothered to complain, too busy, so I will touch up the mark.

Date of experience: June 22, 2017
Mark M. — FlushBathrooms Rep
over a year ago

Thank you for your review.

We do not offer next day delivery, all deliveries (excluding Whirlpool baths) are an estimated 3-6 working days for dispatch.
I am unsure where this information was obtained.

I am sorry to hear the that there was a mark on one of the goods. We would have been able to replace free of charge if advised.

Kind Regards
Ashlee

GB
1 review
1 helpful vote
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We ordered vanity unit, tap and WC unit. Although the furniture was in stock it was being held until the tap arrived. When it eventually arrived, the vanity unit - which is sold as a complete unit with the basin, was totally wrong and too small. Rang. And as always they are very pleasant and helpful on the phone, however the replacement basin was not a basin but a 'mirrored wall cabinet ' also not ordered hopefully third time lucky. Frustrating when builders waiting to fit and time wasted all round.

Date of experience: June 22, 2017
GB
1 review
0 helpful votes
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Excellent service
June 22, 2017

I ordered a designer radiator, at a price far better than I could source anywhere else. Ordering via the website was easy and I immediately received a confirmation email. The radiator was delivered within 4 working days. I will be using Flush Bathrooms again in the future.

Date of experience: June 22, 2017
Mark M. — FlushBathrooms Rep
over a year ago

Thank you for your review!

We are pleased to hear that the overall experience with Flush was satisfactory!

Best Wishes - Flush Team

GB
3 reviews
1 helpful vote
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Nearly
June 21, 2017

Called for details of a toilet suit wanted everything to enable it to be fitted the guy said fixtures and fittings.it arrived minus the pan fittings I called them very nice lady answered the phone very helpful sent pan fittings, wrong pan fittings called again said she would check with manufacturer two days later more of the wrong pan fittings by which time the plumber supplied at a cost. Nearly good customer service.

Date of experience: June 21, 2017
GB
1 review
0 helpful votes
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Excellent Service
June 21, 2017

Helpful advice when choosing the items, accurate guidance on required parts. Good price and swift delivery

Date of experience: June 20, 2017
Mark M. — FlushBathrooms Rep
over a year ago

Thank you for your review!

We are pleased to hear you are happy with the service received and price.

We are always working hard to be the most competitive.

We look forward to your future custom!

Best Wishes - Flush Team

GB
1 review
0 helpful votes
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My
June 20, 2017

All good thank you five star rating from me
I'm so happy with the best service
Thank you""""""""""""""""""

Date of experience: June 20, 2017
Mark M. — FlushBathrooms Rep
over a year ago

Thank you for your review!

We are pleased to hear that the overall experience with Flush was satisfactory.

Best Wishes - Flush Team

GB
1 review
0 helpful votes
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Totally satisfied
June 20, 2017

Easy to use website very good price excellent customer service. Would thoroughly recommend this company

Date of experience: June 20, 2017
Mark M. — FlushBathrooms Rep
over a year ago

Thank you for your review!

We are pleased to hear that the overall experience with Flush was satisfactory.

Best Wishes - Flush Team

GB
1 review
1 helpful vote
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Never recieved my item
June 20, 2017

Never recieved my item. Phoned up a few times to be told id be phoned back in 5 minutes as they didnt know where my order was. I had to keep phoning them. Had to request a refund in the end. Girl was very friendly on the phone though.

Date of experience: June 20, 2017
GB
1 review
0 helpful votes
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Vanity unit
June 20, 2017

All well until delivery! Should have been delivered on the Friday after being in all day it did not arrive. No phone call which is so wrong what's the point in taking the number and NOT using it. Arrived on the Saturday lucky we were in

Date of experience: June 20, 2017
Mark M. — FlushBathrooms Rep
over a year ago

Thank you for your review and the feedback in regards to delivery.

We are always striving to improve all aspects of our service and I have given the feedback to our courier liaison manager.

Best Wishes - Flush Team