logo

Flipkart

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

business logo of Flipkart

Flipkart

1.6
flipkart.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Flipkart Reviews Summary

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 604th among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Gifty M.
Unfollow Gifty M.
Share Review
Report Review

Hi all.
Recently I have ordered a music system from Flipkart... it got cancelled by seller and I ordered again so again I ordered again it got cancelled... I notified to customer care this is happening with me. And they said will solve your prob after 3 days 19th of may 2019 after sale is over... so I tght to go for some other company music system I order and again cancelled... after one day my my I'd brocked and I got a mail... I am ordering in bulk... rather to solve my prob they started blaming me now my 40k is stucked and don't no what to do... that much they are irresponsible for customer... I was a prime customer for Flipkart...
I have also attached the snapshot of my chat with flip kart

Date of experience: May 20, 2019
India
4 reviews
26 helpful votes
Follow Mani m.
Unfollow Mani m.
Share Review
Report Review

Excellent
May 21, 2019

This is such a website we cannot expect. I am using last five years and never i had a problem or misunderstanding.

Date of experience: May 19, 2019
India
3 reviews
0 helpful votes
Follow Sumoy P.
Unfollow Sumoy P.
Share Review
Report Review

Very good platform
May 16, 2019

It's a very good online portal. Customer care response and timelines is very good. I refer all to purchase here.

Date of experience: May 15, 2019
India
1 review
0 helpful votes
Follow Neha R.
Unfollow Neha R.
Share Review
Report Review

If you have too much money, rather donate it to poor kids instead of wasting it on fraudsters like flipkart... They shamelessly delivery defective products, and when you try to place return request, they have the audacity to block the account so that we cant place return request. After that make 100 or 1000 calls to their useless customer care number, all they know is to speak in their robotic tone, with no regards to our concern, but only talk about their bull$#*! resolutions which take a forever lasting 72 hrs to complete. Not only will they waste your money, but your time and energy also... In short, the worst service of the millenium...

Date of experience: May 12, 2019
India
2 reviews
0 helpful votes
Follow Adarsh B.
Unfollow Adarsh B.
Share Review
Report Review

Very good
May 13, 2019

I liked it very much. I have ordered many products in this site. It provides the best products. I liked it very much

Date of experience: May 11, 2019
India
2 reviews
2 helpful votes
Follow Shashank R.
Unfollow Shashank R.
Share Review
Report Review

Trustworthy
May 7, 2019

I am a very satisfied customer of flipkart from 1 years. Flipkart has the best high quality electronic goods and its all services are awesome!

Date of experience: May 7, 2019
India
1 review
0 helpful votes
Follow Rajkiran S.
Unfollow Rajkiran S.
Share Review
Report Review

Asus Zenfone max pro m1 on Flipkart. No replacement or refund against manufacturing defect. 2 defects identified. Horrible customer care service. No replacement of purchased phone. Fone has manufacturing defect, so it is sold at discounted rate. I am calling Flipkart everyday, and there is no resolution, no replacement and no refund. Asus 13 mp Camera quality not as good as Samsung 12 mp J5. Call quality and gps sound in car is horrible with too much background noise. Other person on call cannot hear my voice on auxiliary connection. Samsung is much better in this feature. Total disaster phone if you connect in car and try to speak hands free. Flipkart technician from Jeeves does not understand this problem, nonsense technician sent by Flipkart. Do not buy such discounted phones from Flipkart. I want to sue Flipkart and stop all purchases on Flipkart.

Date of experience: May 6, 2019
India
1 review
0 helpful votes
Follow faisal k.
Unfollow faisal k.
Share Review
Report Review

Hitachi 1 Ton 5 Star Window AC - White (RAW511KUD, Copper Condenser)

I had ordered Hitachi 1 ton a. C. on 12th April and it was delivered on 13th. I got it installed yesterday22.04.2019 but the fan was not working properly. I registered a complaint in this regard. Today(24/04/2019) the engineer came and he opened the a. C. but the problem still remains

He has also suggest that the a. C. should be replaced. Hitachi Engineer Job sheet Attach visited on 24/04/2019

Faisal

+1
Date of experience: April 23, 2019
India
1 review
0 helpful votes
Follow Arghya P.
Unfollow Arghya P.
Share Review
Report Review

Never ever buy anything from Flipkart as their customer support is worse than any govt. Org. As to report and get a response will take 7 days which is very frustrating.

Date of experience: April 6, 2019
India
1 review
0 helpful votes
Follow Doctar A.
Unfollow Doctar A.
Share Review
Report Review

Very Worst service
March 28, 2019

All the Items are duplicate and low quality. Flipkart cheated so many customers beware of Online shopping companies.

Date of experience: March 28, 2019
India
1 review
1 helpful vote
Follow Renu K.
Unfollow Renu K.
Share Review
Report Review

Poor customer service
March 21, 2019

Their 10-day replacement policy requires you to be 200% purchase sure about the item you are going purchase. Unless you have experienced the item offline it is big risk doing big purchases. Given they have closed mindset approach to customer grievances suggest to stay away from this portal.

Date of experience: March 21, 2019
India
1 review
0 helpful votes
Follow Omesh M.
Unfollow Omesh M.
Share Review
Report Review

Big Companies like Flipkart are playing with Indian Consumer very smartly and making us fool and the best part in doing all that is most of the consumer does not even know it.

When you buy a mobile in exchange for someone in your family or for yourself as in everything we Indians do Emotions are involved. And that on what Flipkart cash on they increase sale majorly by offering exchange you have already paid more than half of the amount your family member knows they are going to have a new mobile.

Doorbell ring the gentleman comes from Flipkart to check the mobile that you want to give in exchange for new. This person has no device anything like a kit that can test hardware he just sees your mobile and to your shock, he says your mobile has an issue that what happened with me the phone is like in new condition never been repaired nothing in writing is given as a report they cant as they are just doing to increase the sales.

You have only 2 option get a refund second you pay rest of money which most of the people do as they have bought the mobile for someone in the family and don't want them to feel bad.

So big Applause to Flipkart for this Organised Loot a better word then Fraud.

But we the consumer should stop buying online better to buy from a shop support middle-class businessman save Indian Small Busines.

Date of experience: March 15, 2019
India
1 review
0 helpful votes
Follow harish r.
Unfollow harish r.
Share Review
Report Review

I had purchased Nikon D3400 DSLR Camera from flipkart with the no cost EMI facility for 6 months that was mentioned on the flipkart website as well. After two days of purchase of the product I got a message from HDFC bank (my bank) your total amount is converted into 6 month EMI with 13% interest. I called in both customer care executive and they were giving only unnecessary excuse to me. Why would I pay an extra Rs. 4618 for interest if the NO COST EMI is available on flipkart website. Do not purchase from here, this is only the way the customer will purchase the product and get cheated.

Date of experience: February 27, 2019
India
3 reviews
5 helpful votes
Follow Chandu G.
Unfollow Chandu G.
Share Review
Report Review

I always love shopping in Flipkart. It is such an user friendly app. Its presentation and details about product is very much clear. I bet no other shopping site is as user friendly as Flipkart.

Date of experience: February 18, 2019
India
1 review
1 helpful vote
Follow DANIEL P.
Unfollow DANIEL P.
Share Review
Report Review

I HAVE BEEN BUYING THINGS FROM FLIPKART FOR PAST FOUR TO FIVE YEARS. RESENTLY I HAVE PLACED AN ORDER, THEY NOT ABLE TO DELIVERD ON TIME. I HAVE CONTACT THEIR CUSTOMER CARE FOR THREE TIME THEY REQUSET ME TO CANCEL THE ORDER AND PLACE AGAIN SO I HAVE DONE AND ORDER AGAIN BUT THIS ALSO THE SAME AS PREVIOUS. VERY WORST SERIVES FROM FLIPKART THAT I HAVE NEVER EXPECT FROM THEM.

Date of experience: February 2, 2019
India
1 review
0 helpful votes
Follow Arvind k.
Unfollow Arvind k.
Share Review
Report Review

Flipkart customer care helpline number... *********************... any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
Flipkart customer care helpline number any problem please call you total complaints solve total problem solve ok
Please number call *********************.///.
24 available number please call

Date of experience: January 27, 2019
India
2 reviews
2 helpful votes
Follow Vishesh a.
Unfollow Vishesh a.
Share Review
Report Review

Flipkart will always remain crap, they deliver crap and charge us for their so called exclusive products which are always worst.

When we write to them or complain, they send a person for formalities but that's really useless, i have purchased around 7 phones from flipkart but this company always delivers crap, should never buy anything from them as they never listen to customer.

This is only why, we like amazn, they always hear us, when we not like products, they take them back, but this fkart is really worst.

Your representatives never hear to customer just give scripted replies always and most disgusting thing is, they are allowing fake listings which is actually a theft with customer, issues are being repeated and never being take care of, how can they deliver crap when we are paying for a phone.

Never purchase anything from them, flikart is a Burglar

Date of experience: January 23, 2019
India
12 reviews
18 helpful votes
Follow Ratna G.
Unfollow Ratna G.
Share Review
Report Review

Very user friendly
January 21, 2019

I wish i could give you more then 5 stars, i have purchase lost of products from here. Perfect budget price less complicating website function and very user frenly thank you

Date of experience: January 20, 2019
India
1 review
0 helpful votes
Follow RENUKA S.
Unfollow RENUKA S.
Share Review
Report Review

This was my worst experience with flipkart I have ordered Phillips juicer 1863/20 (ID- OD**************) with pre payment, Flipkart promise to delivered on 12/12/18 but then message it will delivered on 10/12/18, but refuse then promise to delivered on 11/12/18 again the delivery boy refuse to give then promise to delivered on 12/12/18 again refuse, The delivery boy say no to come on my address direct, I complaint for this issue atleast 5-6 times to flipkart customer care but no proper action was taken, And they promise to delivered on 13th then 14th then 15th and then they cancelled it without my permission because their delivery boy was not delivered my ordered, This is very very bad, Never ever want to shop with flipkart again also advice to all not to shop with this site, I don't know why i need to give even single star to this shopping website just the worst shopping site.

Date of experience: December 23, 2018
Singapore
2 reviews
0 helpful votes
Follow Umesh K.
Unfollow Umesh K.
Share Review
Report Review

The Flipkart is the best place to online Shop from Various Products to many Brands...
It's got More Reliability than any other online store... Quick, Fast, Hassle free Delivery with so many Payment options available for Customers...
Thank You!

Date of experience: November 26, 2018