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FlexJobs work from home jobs site is the trusted job search platform specializing in flexible, hybrid, and remote jobs.

Gain access to vetted and verified remote, work-from-home, and flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500, and part-time to full-time—no ads, junk, or scams.


flexjobs.com
Founded in 2007
Guaynabo, Puerto Rico, Puerto Rico
+34
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FlexJobs Reviews Summary

The company has garnered a mixed reputation among its users, with many praising its wide array of legitimate remote job opportunities and the user-friendly platform. Customers appreciate the thorough vetting process and helpful resources like webinars, which enhance their job search experience. However, several reviews highlight frustrations with job relevance, particularly regarding location and type, leading to dissatisfaction among users seeking part-time or specific roles. Additionally, some users noted challenges with the interface and delays in job postings. Overall, while the service is valued for its offerings, there are significant areas for improvement in user experience and job matching.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 4 days

We monitor reviews for authenticity

South Africa
1 review
0 helpful votes
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5 star service
April 18, 2024

Oscar was professional and kind. Gave me no problems and I got my refund with no issues at all.

Date of experience: April 8, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

Thank you for leaving a five-star shout-out for our agent, Oscar!

Arizona
1 review
4 helpful votes
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Fast and Efficient Service!
April 18, 2024

My experience with Oscar D. Was great. Flex Jobs offers phenomenal jobs opportunities so I'm looking forward to working remote while caring for my little ones in a comfortable environment. Thank you for making this possible!

Date of experience: April 8, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

Thank you for sharing! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.

Pennsylvania
1 review
0 helpful votes
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I felt that this is a great place for professionals looking for remote work opportunities especially in the non IT sector and for junior to mid level professionals. But, that doesn't mean there aren't opportunities for all. It is just that i could not find one such great opportunity. May be i missed something. Overall a very good professional site and alternative to LinkedIn.

Date of experience: April 8, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

Thank you for your feedback. We appreciate your honesty and are sorry to hear that we were not a good fit for you. Your input is valuable to us and we will use it to improve our services.

In the meantime, we would like to offer you some resources that might be helpful in your job search. Please find a link to our blogs, where you can find articles on various job search topics. We hope you find them informative and useful.

Thank you again for your feedback, and we wish you all the best in your job search.

https://www.flexjobs.com/blog/

Tennessee
1 review
0 helpful votes
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5 Star Review for Lucas
April 18, 2024

Lucas provided incredible support. He was very professional and polite and assisted me in what I needed to have done.

Date of experience: April 8, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

We're truly grateful for your feedback! It brings us immense joy to learn that our agent was able to meet your needs and deliver exceptional service. We'll make sure to pass along your kind words to them. If you ever need assistance again, please don't hesitate to reach out!

DO
1 review
0 helpful votes
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Great experience using Flex Jobs
April 18, 2024

The service is very friendly and easy to use and great support.

Date of experience: April 8, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

Thank you for taking the time to leave us a review!

If your opinion of us has improved based on your Customer Service experience, we would love it if you would consider revising your comments and rating of us. It would make a huge difference for us and would help us continue providing A+ Customer Service for our customers.

Pakistan
1 review
0 helpful votes
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Very nice and drop hear good things about job sikars all in world. Awesome. I hope to much help full for all world

Date of experience: April 6, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

Thank you for sharing. We truly appreciate your feedback. Happy customers make our days brighter!

Florida
1 review
0 helpful votes
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Helpful Agent
April 5, 2024

I thought the total cost of my membership was a one-time payment of $2.95. When my bank account was charged $23.95, I did not know why; so, I called and was explained the pricing structure. I was then given a promotional price of $9.95 monthly.

Date of experience: April 5, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Bangladesh
1 review
0 helpful votes
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Very bad
April 15, 2024

They only know taking money. But no guaranteed work

Date of experience: April 5, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

I am sorry to hear you are not finding jobs that meet your needs. Please know that we add new posts every day, so our database is continually being updated. Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact

We would like to offer you some resources that might be helpful in your job search. Please find a link to our blogs, where you can find articles on various job search topics. We hope you find them informative and useful.

Thank you again for your feedback, and we wish you all the best in your job search.

https://www.flexjobs.com/blog/

Texas
1 review
0 helpful votes
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Lucas was very helpful!
April 15, 2024

Lucas was attentive, kind and through. He offered me two options to be able to keep this wonderful service but unfortunately I'm financially unable to do so right now. He took care of my issue quickly.i tried to give this 5 stars but it won't let me...strange. But definitely deserves 5 stars

Date of experience: April 5, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

Thank you for leaving a five-star shout-out for our agent, Lucas!

Georgia
1 review
0 helpful votes
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Great Experience with Support
April 5, 2024

My account renewed for a year and my card was charged but I no longer need the account. My customer support contact with kind and quick to help process a refund. The process was seamless and I'm so thankful.

Date of experience: April 5, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

Thank you for your review. Glad we were able to help!

Ohio
1 review
0 helpful votes
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I had an unpaid account access to FlexJobs. When trying to sign up for subscription, the website did not present a link or button to find the subscription page other than the Sign Up button at top right. I tried numerous times to click on Sign Up and fill out the log in information but it kept telling me I already had an account set up with that email and would not let me in to subscribe or review any subscription pricing. I tried changing my password, which it saved, but still would not give me access saying they already had an account using my email. I called the number on the site and the CSR worked through it with me by getting my permission to login and provide a temporary password on her end. She then had me try opening a new browser and logging in from scratch on my end. When I did it took me directly to the subscription page. She stayed on the phone at my request then to change my password, logout, and then make sure I could log back in without issue.

Date of experience: April 5, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

Thank you for sharing your experience with us. We apologize for any inconvenience you encountered while trying to sign up for a subscription. We're glad our customer service representative was able to assist you in resolving the issue and ensuring you were able to access the subscription page. If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help!

California
1 review
0 helpful votes
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All questions answered
April 14, 2024

I had some questions, I used the chat system and when the agent came on he answered all my questions. One thing might of been better was if your chat system (not the actual agent) would answer the questions faster.

Other than that my chat was pleasent.

Date of experience: April 4, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

Thank you for sharing your experience with us! We are thankful for your feedback, as it enables us to continually strive for excellence and provide an enhanced experience for all our members.

Pakistan
1 review
0 helpful votes
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Less Relevant Opportunities.
April 14, 2024

Hi Flexjobs,

I'm a certified professional in the field of Recruitment and HR with my whole career based in the US, although I work overseas.
I was really intrigued by the ads that I saw from Flexjobs and was really excited to give it a try.
Sadly, this platform didn't provide any opportunities to the freelancers and also the mobile application is on the AppStore has region restricted to US.

Suggestions:
- Bring more volume of job opportunities for overseas talent.
- AppStore region restriction to be uplifted.

If things get better, I'd love to give a try again.
Thank you.
Best regards,

Date of experience: April 4, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

Thank you for reaching out and sharing your experience with FlexJobs. We appreciate your feedback and understand your concerns regarding the availability of opportunities for overseas talent and the region restriction on the mobile application.

We strive to provide job opportunities to a diverse range of professionals, including those based overseas, and we're continuously working to expand our job listings to better serve our global community of freelancers. We'll certainly take your suggestion into consideration as we explore ways to improve accessibility for all users.

We value your interest in FlexJobs and would love the opportunity to have you try our platform again in the future. If you have any further suggestions or questions, please feel free to reach out to our customer support team. We're here to help.

Thank you again for your feedback and for considering FlexJobs.

Best regards,
FlexJobs Team

Singapore
1 review
0 helpful votes
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Scam
April 14, 2024

I recently tried FlexJobs with the hope of finding quality remote work opportunities, but unfortunately, my experience fell short of expectations. Despite the promise of a scam-free and curated job listing portal, I encountered issues with the site's functionality that significantly hindered my use of the service.

One major concern was the subscription model, which requires payment for access to job listings. Upon deciding the service wasn't for me, I found the process to cancel my account and remove my personal data overly cumbersome and not user-friendly. Direct communication, such as sending an email, is required to initiate cancellation or data removal, and to my disappointment, no confirmation of the action taken was provided.

This lack of transparency and difficulty in managing one's account and personal information is a critical drawback. For those considering FlexJobs, I advise proceeding with caution. It's crucial to fully understand the terms of service, especially regarding subscription cancellation and data privacy, before committing.

Date of experience: April 4, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

We're truly sorry to hear about your disappointing experience with FlexJobs. We understand the frustration you encountered and sincerely apologize for any inconvenience caused.

Regarding your concerns about the subscription model and cancellation process, we appreciate your feedback. We strive to provide a transparent and user-friendly platform, and we're continuously working to improve our services based on customer input.

We want to assure you that our team is committed to addressing these issues and making the cancellation process smoother and more transparent for our users. Your feedback is invaluable to us as we work to enhance the FlexJobs experience for all our members.

If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We're here to assist you in any way we can.

Thank you for taking the time to share your feedback with us.

Best regards,
FlexJobs Customer Support Team

India
1 review
0 helpful votes
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I subscribed to flexjobs $4 trial for 2 weeks. It was not stated how much the package would be after this trial had ended upon signup. I then forgot to cancel this subscription and so they took payment of $30. There was no email reminder from them that this was happening which is customary for companies to do. I contacted them to query this, I have been completely ignored. Multiple times now I have emailed them with no response. There is no customer service and so I will never be using this service again. Do not recommend, it is a farce.

Date of experience: March 28, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.

Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.

We have refunded you the requested amount as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your end. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.

Thank you for your time!
Customer Service Team

California
1 review
1 helpful vote
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A lot of the jobs are like 30+ days old.
Or there's not a lot of entry level jobs. Too many of them require way too much.
They don't sent out mail about when your trial is about to expire, so I end up getting charged for that month.
Pretty $#*!ty to not let you know that.
My coffee bean subscription even emails me about my order is about to be charged.
Lack the effort to tell ppl their trial or subscription is about to expire, you end up just stealing money secretly.

Date of experience: March 21, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you've experienced with our job listings and trial subscription process.

We understand your frustration regarding the age of some job listings and the lack of entry-level opportunities. We continuously strive to update our database with fresh and relevant job listings, but occasionally, older listings may remain active due to various reasons, such as extended hiring processes or employer preferences.

Regarding your trial subscription your feedback on this matter is very valuable, and we will take steps to improve our process to prevent any future issues.

If you have any further concerns or need assistance, please don't hesitate to reach out to our Client Services team. They are available to provide guidance and support in navigating our platform effectively.

Thank you.

California
1 review
1 helpful vote
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The billing department charged me a full month subscription well after I already canceled the subscription and account. I reached out to be refunded. They took 23.95 from my account, they only refunded me $10.26. When I reached out they, kept telling me I received my refund but would not speak to the full amount.
I finally was able to talk to someone on chat and they told me I didn't receive my full refund because I didn't reach out the same day that I was charged. First off, now I have a timeline to reach out for money that YOU wrongfully took from my account? What if I was busy and didn't see until later? Who checks their account every second of the day, and even if I didn't contact them right away there is no timeline on getting a refund on something you WRONGFULLY took. You shouldn't even still have access to my account. Secondly, I have proof that I sent in an email the very next day asking for the refund. It has now been close to a month of me asking for just the remaining $13, and I've had to jump through hoops just to get someone to answer straight. The last convo I had, I heard it was escalated higher and I would receive an email in 2-3 days. It's now well past that timeframe and nothing. The only thing to do now is report it with my bank.

It's sad that I have to do this with a company I at once was a member of, but if they don't do right by me I will continue to post everywhere until this matter is rectified.

Date of experience: March 13, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

We sincerely apologize for any dissatisfaction you've experienced and are fully prepared to enhance your experience with us. We're here to address any concerns you may have.

Regarding our trial, it automatically transitions to our monthly access subscription unless you decide it meets your expectations and choose to cancel. This information is clearly communicated to prevent any confusion both before and after subscribing, including in the welcome email sent upon purchase.

We're eager to assist you with your refund request. Please keep an eye out for a message from us requesting your account information. Rest assured, we are committed to turning your opinion around and ensuring you receive the exceptional customer service we're known for.

Thank you for your understanding and your valuable time.

Warm regards,
Customer Service Team

Illinois
1 review
0 helpful votes
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BUYER BEWARE
March 14, 2024

I suspect the reviews on this website are AI-generated claims that do not accurately represent the quality of this platform. This platform has misrepresented the leads available, particularly for legal professionals. Most of the leads are reposted from staffing agency platforms and not from the hiring organizations directly. I am very disappointed that I purchased access to this platform just to see leads I could have accessed for free on the website of the staffing agency. The suggested jobs I receive to my email are hardly if ever on point for my qualifications and I have no way to follow up or check the status of applications submitted. I wish I would have realized this when my account was still in the refund window. I feel this site capitalized on the desperation in the current job market and has sold false hope to job seekers looking for remote work.

Date of experience: March 4, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

We're sorry to hear about your disappointment with our platform. We assure you that our reviews are from real users, but we understand your concerns and will address them accordingly. We strive to provide accurate and valuable job leads, and we apologize if this wasn't the case for you. Your feedback will help us improve our services. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team at https://www.flexjobs.com/contact.

Thank you for sharing your experience.

Best regards,
FlexJobs Customer Service Team

New York
1 review
1 helpful vote
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Signed up for a "trial" period, which still requires you to pay $2.95 by the way, and I then got too busy and never got a chance to use it. So, I called customer service in January to cancel, and apparently that cancellation never went through, so now I've been charged a useless $50 because of FlexJobs error. And even though I have been allowed to *only* "submit a request" (meaning it's not even guaranteed) for at least a refund from the most recent charge, it was not even an option to request a refund for the first charge because it's been over 30 days, even though this is their error.
I find this to be tactless, especially when you are dealing with customers who are looking for income and need very penny they have. It just feels like you're taking advantage of people that are trying to figure out how to find work online. Bottom line: don't sign up for FlexJobs if you're not 100% sure you will have the time or end up using their resources.

Date of experience: February 29, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

We apologize for any inconvenience you experienced with our automatic renewal process. Your feedback is valuable to us, and we're committed to addressing your concerns. Please reach out to our customer service team at https://www.flexjobs.com/contact to discuss your refund request further.

Thank you for bringing this matter to our attention.

Best regards,
FlexJobs Customer Service Team

Pennsylvania
1 review
0 helpful votes
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Very Understanding
February 28, 2024

This representative was very understanding after a bad experience with another representative. He was very empathetic to my situation and experience, and took the time out to help make my situation and experience better.

Date of experience: February 28, 2024
Paola V. FlexJobs Rep
over a year old

Hello,

Thank you for sharing! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.