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From the business
FlexJobs work from home jobs site is the trusted job search platform specializing in flexible, hybrid, and remote jobs.
Gain access to vetted and verified remote, work-from-home, and flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500, and part-time to full-time—no ads, junk, or scams.
FlexJobs Reviews Summary
The company has garnered a mixed reputation among its users, with many praising its wide array of legitimate remote job opportunities and the user-friendly platform. Customers appreciate the thorough vetting process and helpful resources like webinars, which enhance their job search experience. However, several reviews highlight frustrations with job relevance, particularly regarding location and type, leading to dissatisfaction among users seeking part-time or specific roles. Additionally, some users noted challenges with the interface and delays in job postings. Overall, while the service is valued for its offerings, there are significant areas for improvement in user experience and job matching.
This summary is generated by AI, based on text from customer reviews
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It's easy to use and has a large database of remote jobs. If I could afford $30.00 a month right now. I would continue the subscription, but I cannot at this time.
It was great. I loved the services it offered, the workshops and the ability to improve my skills.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
I have not used it much but I find it very useful and professional
Hello,
Thank you so much! We appreciate the positive review!
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact
It has been great to see all of the legitimate job postings.
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
A lot of valuable content and love the feature of the tests you can take.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Great job options and love getting customized notifications!
Hello,
Thank you for taking the time to leave us a review!
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact
I needed help with changing a portion of my account's profile. I called your phone technical customer service rep and was treated very well.
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
Wish I had gotten her name but it was her birthday today and she was just very pleasant and solved my issue (canceling my account) super quick.
I've had some not so great dealing with T MOBILE customer service in the past but this was a very pleasant transaction.
My phone number is *******289
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Miguel has been very professional and solved my issue.
Bravo! Thanks for your help!
Hello,
Thank you for leaving a five-star shout-out for our agent, Miguel!
Easy to navigate, has plenty of resources to help you out.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
I would to thank Luisa E for understanding my situation and providing the best solution by lowering the subscription fee. I would recommend because flexjobs is helping the people who face financial shortage as well. Thank you for the amazing support.
Hello,
Thank you for leaving a five-star shout-out for our agent, Luisa!
I canceled my subscription for Flexjobs back in November 2023 and even received a confirmation that my subscription had been canceled. However, I was recently and randomly charged for a subscription on May 5th 2024. I sent a message and, as advertised on the site, would receive a response within one business day. But I did not, so I sent a 2nd message. Still no response. Finally, the support chat became available, which was not available beforehand.
After letting the Customer Service Representative know my situation, he began to try and upsell me the services! Then after stating I didn't want the services, he tries to upsell me again! Eventually, he states that the refund will be issued but only about half of the amount! Now I need to through a new dispute process which will further waste my time because of this scam move by Flexjobs. Don't get involved with this company! You are much better off finding the remote leads by searching these job boards yourself.
Hello,
We appreciate you taking the time to share your experience with us and bringing this issue to our attention. Please allow us to address your concerns.
First and foremost, we want to sincerely apologize for the anomaly that caused you to be charged for a subscription that you had previously canceled. This should not have happened, and we take full responsibility for this error. We have issued a full refund for the amount charged, and it should reflect in your account within 5-7 business days.
Secondly, we deeply regret the unsatisfactory experience you had with our customer service representative. We will be addressing this matter internally to prevent such incidents from occurring in the future. We are committed to improving our processes and providing the excellent customer service that our users deserve. Your feedback is invaluable in helping us identify areas that need improvement, and we assure you that necessary steps will be taken to address these issues.
Thank you for your patience and understanding. We hope that you will give us another opportunity to regain your trust and provide you with a seamless experience.
I did like the updates and information that I received from FlexJobs during the time that I was using it. Thank you
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
Called to adjust my account and the rep was great and quick
Hello,
Thank you for sharing your experience with us!
Great information available. Just not searching for jobs anymore.
Hello,
We’re thankful for the amazing feedback you have given us!
Service seems good but I can't use it at this time
Hello,
We appreciate your positive feedback! We look forward to welcoming you back and providing you with excellent service.
Thanks for the guidance and hope for so many options
Hello,
Thank you for your review. Glad we were able to help!
I signed up for Flexjobs $5 a month plan to explore this resource. I was caught off guard by an annual cost and thought surely I've signed up for something wrong. I was able to "talk" with Lucas and he was able to refund the full subscription and set me up on the monthly plan I initially wanted. He was professional and listened to my goals and reasons for using this service and helped me pick the right options. Within 10 minutes he had everything worked out and emailed to me for confirmation. His help is what made me sign up instead of just asking for a refund.
I teach high school and plan on using this resource to help students explore remote job opportunities and see trends in industries on how to help students prepare for life after high school (resume building, video interview skills, etc.). I'm looking forward to a "remote focused" job search engine to help make my class better.
Hello,
Thank you for sharing your experience. We're delighted that despite the initial subscription confusion, our customer service representative was able to quickly understand your needs, properly set up the monthly plan you wanted, and process a full refund for the unintended annual charge. Providing clarity and flexibility with a personalized approach is extremely important to us, especially for customers looking to utilize our platform for educational purposes like helping prepare your students for remote job opportunities. Your decision to sign up after having things properly squared away is the best compliment we could ask for. We appreciate your patience and look forward to becoming a valuable career readiness resource for you.
I really like the format and the user friendly aspect of Flex Jobs. I just found there were more positions for US citizens. 23.95 converted to CND is 32.83
A lot for someone is unemployed.
Hello,
Thank you for taking the time to share your feedback with us. We are committed to using it to make positive changes and enhance our offerings.
It was a nice experience, I found some interesting jobs, but I didn't find too much jobs outside US.^^
Hello,
Thank you for taking the time to leave us a review!
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We're thrilled to hear that you find our platform user-friendly and appreciate the extensive selection of remote job opportunities!
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact