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From the business
FlexJobs work from home jobs site is the trusted job search platform specializing in flexible, hybrid, and remote jobs.
Gain access to vetted and verified remote, work-from-home, and flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500, and part-time to full-time—no ads, junk, or scams.
FlexJobs Reviews Summary
The company has garnered a mixed reputation among its users, with many praising its wide array of legitimate remote job opportunities and the user-friendly platform. Customers appreciate the thorough vetting process and helpful resources like webinars, which enhance their job search experience. However, several reviews highlight frustrations with job relevance, particularly regarding location and type, leading to dissatisfaction among users seeking part-time or specific roles. Additionally, some users noted challenges with the interface and delays in job postings. Overall, while the service is valued for its offerings, there are significant areas for improvement in user experience and job matching.
This summary is generated by AI, based on text from customer reviews
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Hello,
Thank you for your feedback. We appreciate your honesty and are sorry to hear that we were not a good fit for you. Your input is valuable to us and we will use it to improve our services.
In the meantime, we would like to offer you some resources that might be helpful in your job search. Please find a link to our blogs, where you can find articles on various job search topics. We hope you find them informative and useful.
Thank you again for your feedback, and we wish you all the best in your job search.
https://www.flexjobs.com/blog/
I had a great experience with Flexjobs! I would recommend it to my friends
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
The overall experience has been good so far. Most of the jobs are for U.S. nationals but there are still some international roles listed. Additionally, Flexjobs has webinars, quizzes, etc. that are useful for upgrading your job search success. The customer support is also very helpful. I would say it's worth exploring.
Hello,
Thank you for sharing your experience! We're glad to hear that you've found value in our platform. It's fantastic to know that our additional resources like webinars and quizzes have been beneficial for you, and we're delighted that our customer support team has been of assistance. We appreciate your recommendation and encourage you to continue exploring the opportunities available. If you ever need further assistance, don't hesitate to reach out. Happy job searching!
Its great to be here. I have a cool, flexible job. I recommend FlexJob for everyone.
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
The FlexJobs site is easy to use and helped me with targeted searches.
Hello,
Thank you for your review. Glad we were able to help!
A great resource, but a lot of jobs "for me" are completely irrelevant.
Hello,
Thank you for your feedback. We appreciate your honesty and are sorry to hear that we were not a good fit for you. Your input is valuable to us and we will use it to improve our services.
Please know we add new posts every day. Our database is continually being updated. We guarantee that all positions on our site are hand-screened to be legitimate and scam-free and offer work flexibility.
In the meantime, we would like to offer you some resources that might be helpful in your job search. Please find a link to our blogs, where you can find articles on various job search topics. We hope you find them informative and useful.
Thank you again for your feedback, and we wish you all the best in your job search.
https://www.flexjobs.com/blog/
The jobs I needed couldn't match their requirement or some i was more above them
Hello,
Thank you for sharing your experience with us!
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact
It's easy to use and has a large database of remote jobs. If I could afford $30.00 a month right now. I would continue the subscription, but I cannot at this time.
Hello,
We're thrilled to hear that you find our platform user-friendly and appreciate the extensive selection of remote job opportunities!
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact
It was great. I loved the services it offered, the workshops and the ability to improve my skills.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
I have not used it much but I find it very useful and professional
Hello,
Thank you so much! We appreciate the positive review!
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact
It has been great to see all of the legitimate job postings.
Hello,
Thank you. We truly appreciate your feedback. Happy customers make our days brighter!
A lot of valuable content and love the feature of the tests you can take.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Great job options and love getting customized notifications!
Hello,
Thank you for taking the time to leave us a review!
Our Client Services Specialists would be happy to provide you with tips and advice on how to best search and get the most out of our site. Please feel free to contact us at https://www.flexjobs.com/contact
I needed help with changing a portion of my account's profile. I called your phone technical customer service rep and was treated very well.
Hello,
Thank you! We are thrilled to hear that our agent was able to assist you with your request and provide you with excellent service. We will be sure to let them know your amazing comments.
Wish I had gotten her name but it was her birthday today and she was just very pleasant and solved my issue (canceling my account) super quick.
I've had some not so great dealing with T MOBILE customer service in the past but this was a very pleasant transaction.
My phone number is *******289
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
Miguel has been very professional and solved my issue.
Bravo! Thanks for your help!
Hello,
Thank you for leaving a five-star shout-out for our agent, Miguel!
Easy to navigate, has plenty of resources to help you out.
Hello,
Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.
I would to thank Luisa E for understanding my situation and providing the best solution by lowering the subscription fee. I would recommend because flexjobs is helping the people who face financial shortage as well. Thank you for the amazing support.
Hello,
Thank you for leaving a five-star shout-out for our agent, Luisa!
I canceled my subscription for Flexjobs back in November 2023 and even received a confirmation that my subscription had been canceled. However, I was recently and randomly charged for a subscription on May 5th 2024. I sent a message and, as advertised on the site, would receive a response within one business day. But I did not, so I sent a 2nd message. Still no response. Finally, the support chat became available, which was not available beforehand.
After letting the Customer Service Representative know my situation, he began to try and upsell me the services! Then after stating I didn't want the services, he tries to upsell me again! Eventually, he states that the refund will be issued but only about half of the amount! Now I need to through a new dispute process which will further waste my time because of this scam move by Flexjobs. Don't get involved with this company! You are much better off finding the remote leads by searching these job boards yourself.
Hello,
We appreciate you taking the time to share your experience with us and bringing this issue to our attention. Please allow us to address your concerns.
First and foremost, we want to sincerely apologize for the anomaly that caused you to be charged for a subscription that you had previously canceled. This should not have happened, and we take full responsibility for this error. We have issued a full refund for the amount charged, and it should reflect in your account within 5-7 business days.
Secondly, we deeply regret the unsatisfactory experience you had with our customer service representative. We will be addressing this matter internally to prevent such incidents from occurring in the future. We are committed to improving our processes and providing the excellent customer service that our users deserve. Your feedback is invaluable in helping us identify areas that need improvement, and we assure you that necessary steps will be taken to address these issues.
Thank you for your patience and understanding. We hope that you will give us another opportunity to regain your trust and provide you with a seamless experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We’re thankful for the amazing feedback you have given us!