FlexJobsReviews 16,963

Hello,

Thank you for sharing your experience with us. Feedback like yours truly helps us grow!

We understand your concern about being redirected to other job boards and seeing listings that may also appear on free platforms. At FlexJobs, our primary goal is to provide a safer, scam-free job search experience by hand-screening every job listing before it's published on our site.

While it’s true that some of the opportunities listed on FlexJobs may also exist elsewhere, we do the hard work of researching, verifying, and organizing those listings so you can focus on applying, rather than worrying about the legitimacy of the job or the source. When we redirect users to apply through an external board or employer site, it’s because that’s where the official application process takes place, and we want to ensure you're applying through the correct and safest channel.

We update our listings daily and continue to work with trusted employers to bring new flexible and remote job opportunities to our members. While the number of listings may vary, our focus remains on quality over quantity.

We appreciate you trying our platform and hope you found value in the security and support we aim to provide. If you ever have questions about a specific job or would like tips to get more out of your membership, our team is always here to help.

Best regards,
Customer Experience Team

Hello,

Thank you for taking the time to share your experience. We're truly sorry to hear that you feel disappointed with the results and understand how frustrating it can be to apply to multiple jobs without receiving responses.

We’d like to clarify that FlexJobs is not a recruiting agency and does not hire on behalf of employers. Our role is to provide access to a curated database of legitimate, remote, and flexible job listings that are individually hand-screened by our team to ensure they are scam-free and accurately represented.

All hiring decisions, communication, and timelines are managed directly by the employers who post on our platform. While we strive to offer high-quality listings, we unfortunately cannot guarantee that every application will receive a response, as that depends on each company's hiring process and volume of applicants.

We take any suggestion of misleading or inauthentic job postings seriously. If you came across a specific listing that seemed suspicious, we encourage you to report it directly to our team so we can investigate.

Additionally, we appreciate you taking the time to leave us a review. Providing a review is entirely optional, and we value any insights you choose to offer. If you have any concerns, please do not hesitate to reach out to us.

Best regards,
Customer Service Team.

Hello,

Thank you for taking the time to share your experience with us. We’re truly sorry to hear that the search filters didn’t work as expected, and we understand how frustrating that can be, especially when you’re actively looking for flexible, remote part-time opportunities.

Our search system is designed to help users narrow down listings based on specific criteria such as job type, location, schedule, and remote level. If filters aren't applying properly, this may be due to a technical issue, and we would really appreciate the opportunity to look into it further.

To get the most accurate results, we recommend using the Keyword Search bar at the top of any page, entering your desired job title or keyword, and including your location to start. From there, the filters on the right-hand side of the results page allow you to refine by job type (e.g., part-time), remote level (e.g., 100% remote), and other preferences.

You can also save your searches and have new matching jobs sent to you automatically, making it easier to stay updated without re-entering your preferences every time.

If you're open to it, please reach out to our Customer Service team at [email protected] with more details about the search parameters you used. We’d love to investigate and assist further to ensure you're getting the full benefit of your subscription.

Thank you again for your feedback. It helps us improve, and we hope to have the chance to support your job search more effectively.

Best regards,
The FlexJobs Customer Service Team

Hello,

Thank you for taking the time to share your experience. We’re truly sorry to hear that the service didn’t meet your expectations and that there was confusion regarding the billing.

We want to assure you that our subscription process is designed to be fully transparent. FlexJobs operates on a subscription-based model. After the initial fee, which provides full access to all features, the subscription automatically renews into a monthly plan if not canceled within 14 days. These details are clearly presented at multiple stages — during sign-up, at the point of purchase, in our Terms and Conditions, and again in the confirmation email sent after registration. That message includes the billing terms, frequency, and cancellation instructions to help ensure clarity.

That said, we understand how this information can sometimes be missed, and we’re constantly working to improve both communication and user experience to avoid any misunderstandings.

Regarding the value of the service, we strive to provide a wide range of hand-screened remote jobs across industries and regions. We understand that the relevance of available roles may vary depending on your profession and location. Our team continuously updates the job listings and works to expand opportunities that better serve all professionals.

If you have any further concerns or would like personal assistance, please don’t hesitate to reach out to our Customer Service team. We're here to help and would appreciate the opportunity to assist you directly.

Best regards,
The FlexJobs Customer Service Team

Hello,

Thank you for taking the time to share your feedback, and congratulations on your new job! We're so glad to hear that you found our platform helpful in your search.

We’re happy you found the range of options valuable, and we appreciate you pointing out that some of the search information felt unclear. Your insights are truly helpful, and we’re always working on improving the navigation and clarity of our platform to make the experience even smoother for all users.

In case you return in the future, we recommend using the Keyword Search bar at the top of any page on our site. Entering your preferred location will help the system show local jobs, U.S. National, or even open globally. After running your search, you can refine the results using filters on the right side, such as job type, schedule, and level of remote work (like 100% remote).

You can also save your searches by clicking "Save this search" in the top-right corner of the results page. This allows you to quickly revisit your preferences and align them with your resume-based job matches.

If you experienced any technical issues or have suggestions, we’d love the opportunity to assist further. Please feel free to reach out to our Customer Service team at [email protected] with more details. We're committed to ensuring a positive and valuable experience. Thank you again for your feedback, and we wish you continued success in your new role!

Best regards,
Customer Service Team.

Hello,

We understand that job searching can take time, and we appreciate your efforts in using FlexJobs. To increase your chances of finding the right opportunity, we recommend regularly checking for new listings, refining your search filters, and tailoring your applications to each role. If you need any tips on optimizing your resume or job search strategy, our resources may be helpful. Please visit the next link to be redirected to our blogs, where you can find articles on various job search topics. We hope you find them informative and helpful.

https://www.flexjobs.com/blog/

Thank you again for your feedback, and we wish you all the best in your job search.

Hello,

Thank you for taking the time to leave us a review. We appreciate your honesty, and we are sorry to hear that the jobs you've encountered didn't relate to your searching preferences. Your input is valuable to us, and we will use it to improve our services.

We regularly update our listings to ensure a wide variety of opportunities. While certain roles may not be available at the moment, we encourage you to check back frequently as we add new posts every day. We work very hard to make sure our database stays updated with current and accurate jobs posts. We guarantee that all positions on our site are hand-screened to be legitimately scam-free, and offer work flexibility.

Also, we would like to offer you some resources that might be helpful in your job search. Please visit the next link to be redirected to our blogs, where you can find articles on various job search topics. We hope you find them informative and helpful.

https://www.flexjobs.com/blog/

Thank you again for your feedback, and we wish you all the best in your job search.

Hello,

Thank you for your thoughtful comment and for the kind sentiment! We completely understand how personal and nuanced the job search process can be.

At FlexJobs, we strive to offer a wide variety of high-quality remote opportunities across different industries and regions. That said, we recognize that some roles may be more limited depending on the specific skill set, career goals, or geographic focus of the employer.

Our team is continually working to expand and diversify our job listings to better serve professionals around the world. We encourage you to keep exploring the site, using our advanced search filters and job categories to refine your results. New jobs are added frequently, so it’s worth checking back regularly.

Your feedback is truly appreciated; it helps us grow and improve. If there’s anything we can do to support your search or enhance your experience, please don’t hesitate to reach out.

Wishing you all the best in your job search,
Customer Service Team.