FiverrReviews 1,136

Been working as a freelancer for over 11 years and working thru fiverr since 2013. The just cancelled a completed order from the work of a customer even without intimating. When questioned raised racist comments about my identity and integrity based on my country of origin.
The answer is "if a customer complained about a seller, even without inquiring, they will cancel the order invariable of it is a worthy complaint" and wont consult will a seller as they see sellers are always wrong!

If you get a service done with Fiverr and the seller doesn't deliver on the service, Fiverr won't refund your money, even if you don't have anything delivered from them.

Now if you get no satisfaction from Fiverr support, who are so slack that they don't get back to you for over a week after you post a support query and try your payment provider, Fiverr threatens to suspend your account. They won't give you back your money and threaten you not to try other ways to get it back.

So basically, if you have an issue:

- Fiverr does not resolve it
- Fiverr keeps your money
- you get nothing for your money, basically you're giving Fiverr money for no reason

In the regular world, if you ordered something and didn't get it, you get your money back. Fiverr seems to think that if you don't get something, you get your money back. Fiverr won't do that.

Don't use Fiverr.

Fiver is:
- unethical
- dishonest
- fraudulent
- unprofessional
- disreputable

I ended up trying two different people to create a white board animation. I had a budget of $200 and gave them the exact script and exact drawing images that I wanted. They took the job, told me 2 days and came back a week later and said they couldn't do it. Hired a second person with same outcome, now I wasted two weeks of time and have a credit in my Fiverr account that does me no good if these people can't do the work. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE.

I actually made it 5 days on Fiverr! On Day 4, I submitted my video created through Adobe to try and drum up business. 24 hours later it was denied and I was told that it was not my video! Even though, I had just ran it on an add the day before and it was accepted. Ok, so I figured it was just some bonehead screening gigs (as they call them) and trying to catch up on screening, or just didn't know what he was doing. Most likely the latter, as my soon to be "Really bad experiences" started. Not only was I attempting to provide a service, but I was already actively buying services. 1 out of 5 turned out to be legit. Then comes the bombardment of spam. I hate Spam! Then... I have a seller asking to pay him through Bitcoin for a service that I was interested in, which is against TOS. So, I promptly mark his request as a TOS violation, 4 hours later after I have submitted all my information as a "Verified Professional", and taken several of their cheesy test for competency, which I might ad, some of them I knew nothing of the subject and still passed. I get banned for supposedly asking for payments outside of Fiverr! Now remember, I was the one that reported it! Now, it gets even worse. I had funds in my account. I was told in an email with no way to reply that my funds would sit there for 90 days and after 90 days, I will get an email with directions on how to get my money back. 90 days! WTF! Now, if that's not some shady SH^t? Nothing that can't get handled with a charge back. Do yourself a favor and use reputable sites, NOT Fiverr!

I initially went to Fiverr because Wix support was atrocious. I paid around 3
$360 Australian dollars e-commerce and redesign of pages. He did a beautiful job of the redesign but lied about the e-commerce - he could not execute that part of the job - he was in a hurry for me to sign off and give a review. I gave 5 stars because of the design only. Next because my e-commerce issue was not resolved I went back to Wix who again sent me instructions that could already be found on their website. I received a call from the Project Manager who didn't know the e-commerce part of Wix and slugged I contact Wix - I paid the Premium which they were supposed to charge me monthly but took all of my money for the annual fee instead. So I went back to freaking Fiverr and picked out a seller who portrayed herself as having excellent e-commerce knowledge. The lying you know what charged me $180 Australian dollars (1/3 more than the agreed amount). So 6 days later which is today and guess what she created a form that does nothing and completely ignored the examples and directives of what I wanted. I am not signing off - I told her I will seek my money back if the job does not get done as requested. I quite calm. So we will see what happens. I cannot ever use Wix or Fiverr ever again after my experiences.

I hired someone to do one simple logo upgrade (3D style, see 2nd picture below), and the girl I paid upfront (to let you know) didn't send my work. I let it go about a week, and she still didn't send me anything. She states 1-day delivery. I filed a complaint with Fiverr and never heard anything from them until today, 10/30/20, when I left a review on their site about the so-called logo builder. I complained to the resolution team on Fiverr about the girl who never delivered what I paid for last week. Well, she finally sent back a logo, and it was NOTHING LIKE THE PICTURE SHE HAD ON HER SITE TO PROMOTE HER BUSINESS on Fiverr. It looks like a shadow that you can make with an iPhone. Fast forward to today, Fiverr said they were going to hide my review on their site until November 8,2020. Are they SERIOUS? They are going to hide the negative review. There are a few reputable people on that site, but the rest is trash. Fiverr won't help you with getting a refund, so therefore they could care less about customers. I hired someone on Fiverr to add a 3D style to my logo because I didn't have the time, due to my business demand right now. If you want to hire Kimberly_Mcbray, keep going. She doesn't look like she knows what she is doing based on the picture she sent after two weeks (see below -1st picture) and one threat to Fiverr. After looking over the Fiverr site, I notice they hide the negative comments and show only positive ones. Do not use this company. Get professionals locally or look up reputable ones on google.

No one has money and time to waste but for fiverr they love wasting everyone's time and money especially because they're thieves. They only care about stealing your money and not give you any service, let the lying thieves get away with all glory man what type of website is that can you tell me, they pride on preying for people who don't want slave away their lives and do something for themselves not others. How can you have a company who preys on people that need certain things for their business. They shouldn't have a reputable company if they can't take care of the scamming and flawd service

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I decided that I wanted to creae a website and utilized Fiverrs services to do so. I contacted the seller attached, and he promised the stars, the moon and the sky. He promised he was able to deliver on everything I requested and promised that I will be happy with the end result. Based on his reviews, I felt that he understood my vision and was able to deliver. Well he didn't. I was completely unstatisfied with the website he provided, and when I requested changes to make it the way I requested, he told me that it would cost additional money, even though he agreed to everthing I requested from the begining. Don't let these reviews fool you. Some of these sellers have been around long enough and know how to play the system and are extremely manipulative. BEWARE of the seller below.

First, I'd like to start out by saying that I have used Fiverr for a long time. It has given freelancers around the world a platform to find customers quickly. I love the idea behind Fiverr, I like its platform, and sometimes even the customer support.

Recently, I started selling through Fiverr's "Logo Maker" feature which is in the beta. However, after receiving two warnings in quite a quick succession, my account was temporarily disabled while they perform an account review. Both of the warnings were for essentially "pliagiarism". Here's the thing, we have professional designers, who have worked with some of the biggest companies around the world. Not only do we create original work, we check our work for copies via reverse image searches before uploading anything for sale to Fiverr.

Each time we received a warning from Fiverr, we were not given any additional information on what other design exists that is similar or the same. As a designer, you can easily come up with a similar or sometimes even nearly identical design as someone else. As a great designer, you'll have your logo stolen and sold by other designers. There are many different scenarios. However, without knowing what the other design is, it's impossible to tell.

After reviewing our account, Fiverr disabled it permanently citing us as having violated their terms of service.

We are a professional team of designers with a combined experience of 100 years in design. It is possible that someone stole our work and had posted it somewhere and it could've been explained or resolved quickly by letting us know where the work appears.

Additionally, the design was flagged by their automated system. The two warnings were automatic. The system could have made an error as well. Maybe at least 1 of the warnings was not accurate, and thus, our account would have not been closed permanently.

At a time where we relied on income from Fiverr to get us through this rough time we are all going through, we found very little compassion or even effort to try to resolve anything.

We'd love for Fiverr to take a few minutes to discuss how to reenable our account. We want to continue to bring value to the platform and its customers.

I have a very bad experience of Fiverr as a buyer. On Fiverr you are gambling. You will win or you will lose.
Here is what I have learned as a buyer on Fiverr.

1) You cannot trust the seller even if he has brilliant reviews.
2) Fiverr is just a money making machine and this company does not at all care about its customers.
3) Customer service has no phone number! So you cannot speak to a real person but just write.
4) Customer service is using templates(!) when answering your messages and nobody cares or nobody reads what you are writing and what problems you have. You get the same "predesigned template" responses all the time.
5) Though it says on Fiverr's website that they have Customer Support 24/7, it's not true. To my 1st email for help I got a response after 4 days!
6) You as a buyer will never get a refund if something goes wrong with your order.
7) The seller will NEVER CANCEL your order (as per my experience) as the seller's ranking will be negatively affected.
8) If you will not be happy with your order revisions, you will be told all the time by the seller and Customer Service that "the seller has delivered everything which has been associated with the original scope of work"! So you will never be able to convince them that the things you are requesting to be done are related to your original order.
9) The seller, the buyer and Customer Service have 3 days to reply to messages. In case you as a buyer will forget to reply to the seller within 3 days, your order will be automatically marked as completed and your funds will be transferred to the seller.
10) If your order will be cancelled you will not get your funds back(!) but they will be refunded to your shopping balance on Fiverr!
11) Your dispute on Fiverr can go on and on and on for weeks without any results.

Finally, if you are a gambler and do have time and can afford losing money you might want to try Fiverr. As for me, I cannot afford losing my time, my patience and my money twice. So I will stay away from Fiverr.