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FishIsFast

3.2

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FishIsFast Reviews Summary

FishIsFast has a rating of 3.2 stars from 275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FishIsFast most frequently mention customer service, quick response and best company. FishIsFast ranks 11th among Mail Forwarding sites.

service
38
value
38
shipping
37
returns
26
quality
34
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Saudi Arabia
1 review
0 helpful votes
Follow walaa A.
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The best
March 31, 2019

Registry is free and the service is top class, never have I ever faced a problem while shipping with them during my 1 year shipping. Even their customer's service is responsive and helpful.

Date of experience: March 31, 2019
Saudi Arabia
1 review
0 helpful votes
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Very good
March 30, 2019

Very good service, quick service, friendly and quickly reacting to me
Thank you very much Fishisfast

Date of experience: March 30, 2019
Saudi Arabia
1 review
0 helpful votes
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The best
March 29, 2019

They have the best customer service they reply so fast. I use this website every time I need to ship something

Date of experience: March 29, 2019
Brazil
1 review
0 helpful votes
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Não envia perfume
March 27, 2019

Melhor site de redirecionamento de encomendas. Não envia perfumes infelizmente ao Brasil. Essa informação deveria ser mais clara para que a encomenda não chegue ao loca para depois descobrirmos.

Date of experience: March 27, 2019
Brazil
1 review
0 helpful votes
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Excellent Service.
March 26, 2019

It was everything great. Fast and efficient. The support is amazing. I can see and track every step of the process. It was really amazing.

Date of experience: March 26, 2019
Saudi Arabia
1 review
0 helpful votes
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Thank you
March 26, 2019

Excellent service.
Very fast packing and shipping service, High recommendation. Thank you fishisfast..

Date of experience: March 26, 2019
Kuwait
1 review
2 helpful votes
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Missing items
March 7, 2019

They don't pay attention when they pack your stuff, I lost full order contents from Amazon cost me around 200$. The worker didn't apply for the insurance and I lost my stuff, money and effort. Not professional workers at all

Date of experience: March 7, 2019
Saudi Arabia
1 review
2 helpful votes
Follow Abdullah A.
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This is a miracle this business still standing with their SLOW customer care replies and over charging their customers. They made a big mistake by adding perfumes and batteries together in one box so Aramex refused shipping after 17 days of the actual shipping date. Once the items returned to their warehouse (after 17 days) I had to PAY to repack the items and separate batteries in one box and perfumes in another. Their excuse was " We were not aware of such policy" so they let me PAY for their ignorance and poor logistic. So I had to pay an extra 60 USD on top of the +360 they got from me earlier and waited 19 days for the shipment to be shipped. Please don't forget the slow customer care replies that can take days

Date of experience: February 19, 2019
Egypt
1 review
0 helpful votes
Follow Mohamed A.
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This is the my first package ever that delivered so fast, My package was delivered early in the fourth day of delivery from U. S to Egypt, Actually the shipping only took 3 days. And the total time spent from the date i purchased the item is 7 days. The customer support team is very responsive and honest, and the item was carefully handled and packaged.

In Contrast to other companies here in Egypt, i bought 2 items from the same company that i bought in FiashisFast and i used different company that FishIsFast to ship it, starts with Edfa. Aside from the lies they estimated the item to be arrived in 1.5 Month compared to 7 days using FishIsFast.
Also they were very expensive Compared to FishIsFast.

In short, I totally recommend FishIsFast 100% is the way to go.

Date of experience: February 6, 2019
RU
1 review
0 helpful votes
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Посылка.
November 19, 2018

Отличный сервис. Служба поддержки быстро отвечает на все вопросы. Посылки упаковывают в короткой срок, тарифы на доставку самые низкие.

Date of experience: November 18, 2018
Saudi Arabia
1 review
5 helpful votes
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They had a great service, until they randomly banned my account forever and started stealing from the parcel that was supposed to ship, as well as trying to steal my incoming parcels had I not provided evidence for them. They were ready to steal any incoming shipments from a "locked" account as long as you waited for a while and didn't threaten them with legal action.

Date of experience: November 2, 2018
Saudi Arabia
1 review
8 helpful votes
Follow Ali A.
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I've dealt with this company several times, but what happened to me recently is just unacceptable at all. I have purchased an iPhone X from ebay and had it delivered to my Fishisfast address, I left the shipment for about 6 weeks as I was buying other items. So when I had my items consolidated and shipped, the company stole my iPhone X and only sent me the empty box. I raised the claim immediately and took photos and videos. Two months later they told me that they will give me $49. I threatened to file a dispute; they said they will close my account and ban me. Stay away at all cost!

Date of experience: September 30, 2018
Saudi Arabia
1 review
3 helpful votes
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Many problems
August 30, 2018

Poor service, inaccurate pricing, way over priced

I ordered many packages with them as well as other companies of all this was the worst
They have the worst communication and the worst services.

I'll make sure to never deal with this company again as i can provide receipts for my orders for proof

This is not one bad experience
I literally ordered 5 packages with the same issues every single time

Date of experience: August 30, 2018
Brazil
1 review
6 helpful votes
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I give up
August 25, 2018

I used the services of MYVIPBOX that was sold to Fishisfast and from that moment I started to have problems with the shipments of pieces. I work with engine maintenance and depend on the arrival of parts to earn my living. I was greatly harmed by the delays and misplacements of my things. I have moved to USCLOSER and hope to be better respected.
The complaint process is very bureaucratic and complicated. Returning to the customer the responsibility of having their money returned. FISHISFAST never again

Date of experience: August 24, 2018
RU
1 review
1 helpful vote
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Great service and price! Very fast shipping! A very positive experience, would recommend to anyone! A pleasure to do business with.

Date of experience: July 20, 2018
Saudi Arabia
2 reviews
1 helpful vote
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Great and Simple
July 19, 2018

Great service, simple website and easy to use, very helpful and responsive support. Will differently use it over and over

Date of experience: July 19, 2018
Qatar
1 review
0 helpful votes
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Thanks fishisfast
July 19, 2018

I thank all employees fishisfast
Speed in delivery, work, shipping and customer attention
Thanks fishisfast

Date of experience: July 19, 2018
RU
1 review
0 helpful votes
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Молодцы!
April 30, 2018

Посылку получил через 21 день, что считаю достаточно быстро (при использовании почты России)! Упаковано аккуратно, качественно. Почтовая коробка из довольно плотного картона, не повреждена. Служба поддержки всё популярно и доступно объясняет. Всё отлично! Большое спасибо!

Date of experience: April 30, 2018
Saudi Arabia
2 reviews
11 helpful votes
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I didn't think you read or understand my review. I said the the fees is "administration fees is 30$" and the taxes is 50$ I refused to the pay the 30$ only.
By the way since last week I've discussed this issue with Fedex directly and they admit that the taxes is only 50$ not 80$ (removed the administration fees). So I don't need your help neither your services.

Date of experience: January 14, 2018

Declined in quality & hidden fees
January 8, 2018
Previous review

I used them last two years and during that time they were sometimes good and sometimes bad services. Thesy lost only one item during those two years. However They have declined in quality last year but I continue with them because I don't want to look and evaluate another company. But in the last two weeks I took the fishisfast recommendation to use FeDex and after two weeks Fedex call me to deliver the shipment but that funny thing is that cost of the taxes + administration fees is more than the shipping cost and more than 25% of the items cost. And when I contact them to enforce Fedex to reduce these fees to only the taxes they refused (excellent services and support).!... so I simply closed the fishisfast account... because I don't need their excellent services.!

Date of experience: January 8, 2018
Germany
1 review
1 helpful vote
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Exelent
January 13, 2018

Once again convinced of correctness of my choice. Had big problems with customs clearance of the parcel. The problem in length in 7 MONTHS! During the whole time FF took an active part in solving the problem. And certainly only with the help from FF I got the parcel. A huge thank you to all the staff for their patience and active participation in this matter. P.S. Sending exceeded 11.000. And no problems from the side so we got to work. Always quickly and efficiently!

Date of experience: January 13, 2018

From the business

Fishisfast is a global package forwarding service. We offer an industry leading web app where you can check your item photo and ship in simple steps. Buy online in US and ship today.


fishisfast.com
Founded in 2007
New Castle, DE, United States