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FishingBooker

4.5

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From the business

FishingBooker is the world’s largest online service that enables you to find and book fishing trips. Our world-class customer support is available 7 days a week, and will make sure that planning your next fishing trip is quick, fun and hassle-free.


fishingbooker.com
Norfolk, Virginia, United States
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FishingBooker Reviews Summary

FishingBooker has garnered a strong reputation for its reliable service and user-friendly platform, consistently praised for its extensive selection of charters and knowledgeable captains. Customers appreciate the seamless booking process, effective communication, and the quality of fishing experiences provided. However, a few reviews highlight concerns regarding weather-related cancellations and the need for improved communication methods for some users. Overall, the sentiment is overwhelmingly positive, with many customers expressing satisfaction and a willingness to recommend the service, indicating a solid foundation for continued success in the fishing charter market.

This summary is generated by AI, based on text from customer reviews

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Nebraska
1 review
0 helpful votes
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Everything went smoothly
February 12, 2024

Everything worked as it should. We have no complaints.

Date of experience: February 12, 2024
Vukan S. โ€” FishingBooker Rep
over a year old

We're really glad to hear that Mike! I'm looking forward to having you back on our platform the next time you decide to go fishing.

New Zealand
1 review
0 helpful votes
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Pahia fishing trip
February 12, 2024

It was very good but a little more instruction would have made it exceptional.

Date of experience: February 11, 2024
Vukan S. โ€” FishingBooker Rep
over a year old

We really appreciate your review John! It's great feedback for the captain to keep in mind for future trips.

Australia
1 review
0 helpful votes
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Easy to use, works as advertised.
February 11, 2024

I found using the FishingBooker website to be very easy and gave me a very good comparison of fishing options and availability. I booked two trips with different operators in the week I was in Darwin and both trips worked out very well. The operators were very professional, safe and put us on fish in varying conditions.

Date of experience: February 11, 2024
Vukan S. โ€” FishingBooker Rep
over a year old

Alan, thank you so much for sharing your feedback. It's great to hear that you found our platform easy to use, and we're here for you 24/7 when you decide to book your next trip!

California
1 review
0 helpful votes
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I was taught how to responding to Delining a trip and sending the client a note on why I was decling.

Date of experience: February 11, 2024
Vukan S. โ€” FishingBooker Rep
over a year old

Thanks for the great review Captain Stan! Leah was thrilled to see your feedback.

Illinois
1 review
0 helpful votes
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Bad weather but still fun
February 11, 2024

We caught a few fish but still had a good time. Captain was a funny guy and tried everything to get us fish ๐Ÿ‘

Date of experience: February 11, 2024
Vukan S. โ€” FishingBooker Rep
over a year old

Thank you for sharing the review Richard! Just goes to show how great of an impact the captain's personality can have on the trip.

California
1 review
0 helpful votes
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Super fast and helpful
February 5, 2024

My issued was resolved within the same day I inquired. I excepted 24+ hrs before id hear back. But not only did I hear back immediately, my issue was resolved. Super easy to work with.

Date of experience: February 4, 2024
Vukan S. โ€” FishingBooker Rep
over a year old

Jay, I'm thrilled to hear that you appreciate our quick response time. We invest a lot of effort into making sure we're able to get back to our customers in less than 2 hours.

North Carolina
1 review
0 helpful votes
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Redfish trip
February 4, 2024

Great experience, caught fish, knowledgeable and friendly captain๐Ÿ‘ Will definitely do this again.

Date of experience: February 4, 2024
Vukan S. โ€” FishingBooker Rep
over a year old

Thank you for the great review, Henry! Our customer service is there for you 24/7 whenever you decide to give it another shot.

Michigan
1 review
0 helpful votes
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Great experience
February 4, 2024

The location of the boat and hotel were perfect. The fish weren't cooperating but the captain, through his experience knew where to go. We caught a few, he cleaned them, and we drove home.

Date of experience: February 4, 2024
Vukan S. โ€” FishingBooker Rep
over a year old

Karl, thank you for sharing your feedback. You made a great point - A professional captain can turn a not-so-productive fishing trip into a great experience!

Michigan
1 review
0 helpful votes
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Last Minute - No Problem
February 4, 2024

Found them on the internet while at a resort in Mexico. Made the booking and went fishing. The crew worked harder than any charter I've been on. It was off-season for the sexy fish like Dorado, Sailfish, Marlin, etc, but they got us into the Trigger Fish and we had a blast. When we got back to the dock, the crew made fresh ceviche, some of the best I've eaten.

Date of experience: February 4, 2024
Vukan S. โ€” FishingBooker Rep
over a year old

Harry, we're really thrilled to see you enjoyed your fishing experience. Whenever you decide to give it another shot, FishingBooker's customer service is there to help!

Florida
1 review
0 helpful votes
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I just made one little mistake
February 2, 2024

I made a mistake when I made a reservation for fishing.
I use two different email addresses. Customer service was very helpful in finding the error and cancelling my first trip.
The second reservation was made without a hitch!

Date of experience: February 2, 2024
Vukan S. โ€” FishingBooker Rep
over a year old

Richard, we really appreciate your review! When you decide to go for that third reservation, we're there to help you every step of the way.

California
1 review
0 helpful votes
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Excellent day out on the water. Captain had a morning cancellation and asked if I'd mind leaving earlier than our 12:30 scheduled departure time. I met him at the dock at 10:30 and we got out on the water and the fishing was very very good. We limited out on Dorado! Captain filleted them on the way in. I took a couple fillets into a restaurant, that the captain recommended, when we reached the marina. The fish was cooked to order. After having a very delicious meal, I reflected back on the most excellent day that I had just experienced!
I have already booked another trip coming up in March!

Date of experience: February 1, 2024
Vukan S. โ€” FishingBooker Rep
over a year old

David,

Sounds like you had an awesome day on the water! I am stoked that you were flexible with the early start, and it paid off big time with a great catch.

Kudos to the captain for the filleting skills and the restaurant recommendation โ€“ glad it all came together for a delicious meal. Looking forward to having you back on board for another epic trip in March!

If you need anything by then, please do not hesitate to reach out.

- Niko

Massachusetts
1 review
0 helpful votes
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Puerto Nuevo 4 hr morning trip
February 1, 2024

Great morning, beautiful scenery, tremendous captain and first mate, and first fish boated 30 minutes after leaving the docks. Caught dorado, skipjack tuna and mackerel. Complaints? NADA!

Date of experience: February 1, 2024
Vukan S. โ€” FishingBooker Rep
over a year old

Steven,

I love it when complaints come down to "nada! Snagging the first catch in 30 minutes? Now, that's what we call a solid start!

Looking forward to having you back on board with one of our captains for another epic day on the water!

- Niko

Texas
1 review
0 helpful votes
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Great Fishing Trip
February 1, 2024

Crew was waiting at the end of the dock and we left on time for our 4 hour fishing trip. Crew had beers we requested and took us to areas were we caught fish. Had a great time and can't wait to book again!

Date of experience: February 1, 2024
Vukan S. โ€” FishingBooker Rep
over a year old

Phillip,

Punctuality, cold beers, and good fishing spots โ€“ sounds like a recipe for a great time! I'm thrilled to hear you had a blast, and I'm hoping we can recreate that experience for you again soon.

Until then, Cheers!

- Niko

New Hampshire
1 review
0 helpful votes
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Great day, great weather, caught several fish were still bragging about. Definitely if given the opportunity, I will look to use Fishing Booker when planning my trip.

Date of experience: February 1, 2024
Minnesota
1 review
0 helpful votes
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Disappointing
February 8, 2024

We didn't catch anything except fish that died when you pulled them up. I expected a professional. It was also inappropriate to have a big sign that stated how much tip was expected we felt like we had to give a large unearned tip on an expensive bad experience. They were nice people but catching and basically killing fish was unpleasant.

Date of experience: February 1, 2024
Vukan S. โ€” FishingBooker Rep
over a year old

Thanks for sharing your thoughts on this trip. We're sorry it wasn't up to standard this time around.

Just a heads up, fishing isn't always a perfectly controlled gig. Our captains, especially those with well-known reputations like the one you booked with, give it their all. But you know how it goes, sometimes nature throws a curveball.

Regarding the tip sign, I totally understand and see your point. Captains often use these forms of communication because many first-time anglers aren't familiar with the crew tipping culture.

Thanks for keeping it real, and we'd really appreciate another shot to make things right.

If you have any questions, doubts, or concerns, please feel free to reach out at [email protected].

- Niko

North Carolina
1 review
0 helpful votes
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Redfish Trip
February 1, 2024

Great trip. Captain put us on big bull reds, Spanish, black drum. Great trip.

Date of experience: February 1, 2024
Florida
1 review
0 helpful votes
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Captain Jagger was an awesome guide who made the experience easy and memorable. Up early using live bait captain Jagger briught us to multiple secret soots where we caught Tarpon and Red Snaper. My wife went along for the ride but she ended up catching sever 40 to 50 pound Tarpon. While fushing for Red Snaper with 20lb test line Captain hooked a giant 100Lb Tarpon which got to land after a 40 minute battle. GREAT FUN FISHING AND EVEN MORE ENJOYABLE SPENDING THE MORNING FISHING WITH CAPTAIN JAGGER.

Date of experience: February 1, 2024
Florida
1 review
0 helpful votes
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Good trip
February 1, 2024

Nice trip, good captain, lots of fish and had a great time

Date of experience: February 1, 2024
Indiana
1 review
0 helpful votes
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Great family trip!
February 1, 2024

We had a fabulous experience on the water! I would recommend to anyone.

Date of experience: February 1, 2024
Canada
1 review
0 helpful votes
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Captain knows best
February 1, 2024

Capt suggested a later start due to heat. We should have listened.

Date of experience: February 1, 2024