On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
FishingBooker is the world’s largest online service that enables you to find and book fishing trips. Our world-class customer support is available 7 days a week, and will make sure that planning your next fishing trip is quick, fun and hassle-free.
FishingBooker Reviews Summary
FishingBooker has garnered a strong reputation for its reliable service and user-friendly platform, consistently praised for its extensive selection of charters and knowledgeable captains. Customers appreciate the seamless booking process, effective communication, and the quality of fishing experiences provided. However, a few reviews highlight concerns regarding weather-related cancellations and the need for improved communication methods for some users. Overall, the sentiment is overwhelmingly positive, with many customers expressing satisfaction and a willingness to recommend the service, indicating a solid foundation for continued success in the fishing charter market.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Using fishing Booker is and has been a good experience.
In fairness to the experience, we were asked if we wanted to go for Mahi Mahi and larger fish which we chose. They offered to go after smaller fish.
Crew was very helpful, friendly and tried hard
Captain Jon-Paul is a most knowledgeable and accommodating boat captain. For my buddy and me our primary interest in our 4 hour afternoon voyage was catching tarpon and some eating fish. He got us to areas where the bites kept coming, but the tarpon were elusive. We did catch a 4 foot nurse shark, and several other smaller fish. A good time was had by all. I would definitely recommend Captain Jon-Paul.
Hi Stephen, thank you for the great review. We're glad that you enjoyed your time with Captain Jon-Paul and we hope that you'll get to catch the Silver King on your next time out. All the best from FishingBooker.
The captain and crew are top notch. We had a party of 7 aging from 9 to 74. Everything was handled perfectly.
Highly recommend!
Thanks for sharing, Jason. We're glad that everybody had a good time. Feel free to contact us next time you're planning a fishing trip!
Easy log into and review different boats, captains and guides. Communications by text was easy and normally within a couple of hours.
Thank you Clayton, we're happy to hear that comparing the different charter options was useful. Feel free to contact us next time you're planning a fishing trip.
Reel it charters is the real deal. We had a good time and caught fish, I would definitely book with capt xavier again!
That's great to hear, William, thanks for sharing!
Over $500 and 1 fish. *******@BigDoggFishing. The time I arrived at the dock the captain did not know who to expect. He had to call the office to see who I was assigned too. NEVER EVER EVER AGSIN
Hi Keith, I'm so sorry to hear that you had a bad experience on your outing.
When you book a charter operator, an assigned fishing guide typically takes you out for the day. We know how important it is to connect with the person you're spending the day with, so I can see how this played a part in your overall experience. The charter operator did mention who you'd be spending your trip a couple of times, but I'm sorry if this wasn't communicated clearly enough.
We're working on improving the way you find out about an operator's crew on the website, so thank you for sharing your thoughts – this will helps us make the platform better for you.
As far as the fishing itself is concerned, I'm sorry that the day wasn't very productive. Fishing can be unpredictable, especially when the weather conditions are as rough as they were for you.
If you decide to hit the water again, please feel free to reach out. We'd be happy to help you find a fishing guide to suit your needs. All the best from FishingBooker!
Got right on the water and caught peacocks with-in 10 minutes, good size fish.
Sounds like a productive day, Bill – thanks for sharing!
Had a lot of fun. Caught lots of fish. Captain and mate both worked hard for us. Caught spanish mackerel and one shark.
Thank you for the great review, Glenn. We're happy to hear that you had such a productive day!
We watched Capt Brandon fish, we were only allowed to reel in his catch.
Thank you for sharing your experience, Roger. We’re very sorry to hear that you didn’t get to fish as much as you expected.
Going out on a fishing charter is about a lot more than just reeling in your catch, and we completely understand how this could have affected your overall experience.
Some captains are more hands-on on their trips, particularly when small kids are onboard. This, of course, needs to be communicated to you before or during the trip, and I’m very sorry that this was lacking.
Please feel free to reach out to us next time you’re on the lookout for a fishing charter. We’d be happy to help find you a fishing guide to suit your needs.
All the best!
To Hot To Handle fishing charter put us on the fish and treated us like family. It was the best fishing trip I have ever had. I highly recommend fishing with Captain Eric and his son Lane. I will definitely use them again.
Hi John, thanks for sharing – we’re happy to hear that you had such a good time. Feel free to reach out next time you’re planning a day on the water!
Jose did such a great job taking us to the fish on a half day. We got a mahi in the first 30 min on the boat and then he found a tuna honey hole and we caught 7 yellow fin and a skip jack. What a heck of an afternoon. Jose helped us clean the fish afterwards and gave us his cooking tips! We definitely will be using him again when we come back.
Hi Alison, thanks for sharing – what an incredible outing! Feel free to reach out next time you’re planning a fishing trip.
Even though we didn't catch many fish, we enjoyed our time on the water. Captain Dave did everything he could to put us on fish but they just weren't biting.
We look forward to going out again with Captain Dave on our next trip to Daytona.
Jerry & Maggie
Hi Jerry and Maggie, thanks for sharing. Fishing is all about the experience of being on the water, isn’t it? We’re glad to hear that you enjoyed your time with Captain Dave and we hope that your next outing gets you a bucket-full of fish. All the best!
As a boat captain I accept bookings through fishing booker. Their customer service and support for the captain's that work hard to pay their salary is the utmost worst support system ever.
Hi Janna,
Thank you for sharing your thoughts. I’m sorry you weren't happy with the solutions we offered when you contacted us about negative customer reviews on your listing. Speaking to you the other day allowed us to get a better insight into your concerns.
Just like you, we see tremendous value in customer reviews. They are a key reflection of your service, after all.
We allow customers to share their opinion whether that's positive or negative, which is why they trust us as a platform and why we can bring you more business. If we removed negative reviews, the positive ones would lose their value.
We understand that you were concerned because one of your customers left a negative review with no comment. Sadly, not every customer will take time to leave comments on their reviews. While this is understandable, I can see how it isn’t very helpful when you’re on the receiving end of such a review. Talking to you made this even more apparent.
Our product team is currently working on a way to make sure that customers leave more constructive feedback in the future. Thank you for sharing your thoughts on this with us – this is helping us shape up a better solution for everyone.
Being here to support you is a high priority here at FishingBooker. In fact, this is why we expanded our Customer Support to be available to you 24/7. Together with dedicated Account Managers, our teams will always be there to help you manage your business.
We understand that you work hard to run a profitable business these days. As you know, we take a commission on successful trips only. But before we do, we invest in advertising your business online, as well as the tools that make managing a charter business easier for you.
This has allowed us to bring more business to charter fishing guides than any other online platform worldwide. We will continue working hard to bring you even more business, and we hope this will trickle down to many more 5-star reviews on your listing.
In the meantime, you can expect to hear from us as soon as we have an update on your reviews and the review process in general.
Tight lines!
Capt. Dan and Paul were great to go out fishing with. The fishing was slow as other boats were also reporting but by the end of the day we did catch fish and enjoyed a really good dinner with them. The highlight, aside from simply being on the water for the day, was a large Marlin that we did hook up with. Had it on for about 30 minutes before it got off. That was awesome, just feeling the power of that fish. Although, like anyone who fishes, I would love to have been able to land it but it wasn't to be. Thats ok though because it's still out there. Capt Dany and Paul were informative, great to talk with and made the day pleasant and enjoyable and the boat was comfortable. We will be return guests for sure.
Thanks for your amazing review, Donald!
Our high school junior thoroughly enjoyed his afternoon trolling for mackerel and fishing for sharks after a long week of college tours! Thanks so much for a memorable afternoon! Can't wait to be back in Southport so we all can go fishing!
We're so happy to hear your family had a good time! Thanks for the great review.
The two person crew was great and accommodating for all my families needs during our trip. Its called fishing for reason and we didn't even get hit at all on our trip. Only feedback I have is the boat was advertised as having air conditioning about half way through we requested to have the A/C turned on and and we where informed by the crew it was inoperative and has been for while. My son has medical condition that is effected by heat and having working A/C is the primary reason we chose this charter. Needless to say it was a little disappointing to find out after the fact. Choppy seas also shorten our time on the water because some of my family members didn't have their sea legs. I would consider this trip again without my family it can be difficult for some to get uses to riding on boat for extended amount of time. Thanks again for the opportunity to fish big game in paradise.
Thanks for your review, Craig. We're sorry to hear that the air conditioning wasn't working and are in touch with the captain now to fix this on their listing. We hope we can help you go fishing again soon, maybe in calmer waters than Hawaii's if you're going out with your family!
Enjoyed it so much we booked a second trip the next week. Definitely a fun boat and outstanding ability to find the fish. If you're looking for a small 6 or less charter, this is your team!
We're happy to hear that you enjoyed your trip with Always Tight Fishing Charter Destin, Michael! Thanks for the great review.
Except for fracturing my ankle when we hit some large waves and I landed on the deck, it was a great experience. Got fish for that nights meal which was very tasty. Captain kind of quiet but very efficient.
We're so sorry to hear about your ankle, Stu! Are you healing up OK? We're happy to hear that you still enjoyed your trip and got a good meal at the end.
Boat and gear were in good shape. Captain Kevin was great with the kids and knew right where to go to get good bites. Mostly catch and release and even managed to pull a couple quality red fish onto boat!
We're so glad you enjoyed your trip, Benjamin. Thanks for the great review!
Capt Henry was very nice, boat was spotless. We meet up at 6:30am. Husband and myself and two teenage daughters. He did say we had a full moon the night before. We only caught one Amber Jack and one snook, had to release. I wanted fish I could keep and fry and he was kind enough to keep us out longer and take us to try and catch us fish we could bring back with us. We didn't have the best luck, but the boat and water was great!
Thanks for your review! We're happy to hear you enjoyed your trip with Off Course Charters and hope that you get more keepers next time.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dave, thank you for your review. We're sorry to hear that you didn't have the most productive outing. Fishing can be unpredictable, but I'm glad that the actual experience was an enjoyable one. Feel free to contact us next time you're planning a trip. All the best from FishingBooker.